The Parkgate Hotel

4.0 star property
Escape into luxury at this upscale hotel near the heart of Cardiff’s historic attractions.

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Parkgate Hotel

Exterior
Infinity pool
Exterior
Bar (on property)
Reception hall
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Coffee shop/cafe
  • 3 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service

Feel at home (5)

  • Television
  • Daily housekeeping
  • Elevator
  • Dry cleaning/laundry service
  • Hair dryer
The price is CA $138
CA $165 total
includes taxes & fees
Jan 26 - Jan 27

Room options

Available filters for rooms
Showing 9 of 9 rooms

Deluxe Junior Suite

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Heating
LED TV
Bathrobes
Hair dryer
Private bathroom
Electric kettle
Mobile key entry
  • 36 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Double or Twin Room

9.6 out of 10
Exceptional
(14 reviews)

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hair dryer
Electric kettle
Mobile key entry
In-room safe
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hair dryer
Electric kettle
Mobile key entry
In-room safe
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hair dryer
Electric kettle
Mobile key entry
In-room safe
  • 34 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
LED TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Bathrobes
Hair dryer
  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

Luxury Suite

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
LED TV
Separate bedroom
Deep soaking bathtub
  • 61 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double or Twin Room

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Air conditioning
Heating
LED TV
Private bathroom
Hair dryer
Electric kettle
Mobile key entry
In-room safe
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Superior Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Separate bedroom
Separate bathtub and shower
Private bathroom
Bathrobes
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Double Room

9.4 out of 10
Exceptional
(40 reviews)

Highlights

Air conditioning
Heating
Free cribs/infant beds
LED TV
Private bathroom
Hair dryer
Electric kettle
Mobile key entry
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Westgate Street, Cardiff, Wales, CF10 1DA

What's nearby

  • Principality Stadium - 2 min walk
  • Cardiff Castle - 5 min walk
  • Cardiff International Arena - 8 min walk
  • Cardiff Bay - 16 min walk
  • Cardiff University - 19 min walk

Getting around

  • Cardiff International Airport (CWL) - 42 min drive
  • Bristol International Airport (BRS) - 87 min drive
  • Cardiff Central Station - 7 min walk
  • Cardiff (CFW-Cardiff Train Station) - 7 min walk
  • Cardiff Queen Street Station - 11 min walk

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Cottage - ‬2 min walk
  • ‪Lezzet - ‬1 min walk
  • ‪BrewDog Cardiff - ‬1 min walk
  • ‪Taco Bell - ‬2 min walk

About this property

The Parkgate Hotel

At The Parkgate Hotel, you'll be within a 10-minute drive of Principality Stadium and Cardiff Bay. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights at this eco-certified hotel include a fitness center and a bar/lounge. Fellow travelers say great things about the comfortable beds and helpful staff.

Languages

English, Welsh

At a glance

DONE

Hotel size

    • 169 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • 3 meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 44

Room amenities

Be entertained

  • 49-inch LED TV

Home comfort

  • Air conditioning and heating
  • Electric kettle

Sleep well

  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

The Sorting Room - Onsite brasserie. Reservations are required.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 28.00 for adults and GBP 14.00 for children

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.

Also known as

The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff

Frequently asked questions

Does The Parkgate Hotel offer free cancellation for a full refund?
Yes, The Parkgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Parkgate Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Parkgate Hotel?
Sorry, there's no onsite parking at The Parkgate Hotel.
What are the check-in and check-out times at The Parkgate Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at The Parkgate Hotel?
No, this hotel doesn't have a casino, but Les Croupiers Casino (5-min drive) is nearby.
What is there to do at The Parkgate Hotel and nearby?
The Parkgate Hotel has a spa and a fitness center.
Are there restaurants at or near The Parkgate Hotel?
Yes, there's an onsite restaurant, The Sorting Room.
What's the area around The Parkgate Hotel like?
The Parkgate Hotel is in Cardiff City Centre, a short 7-minute walk from Cardiff Central Station and 2 minutes' walk from Principality Stadium. Travelers say the local area is very central perfect for shopping.

The Parkgate Hotel Reviews

Reviews

9.2

Wonderful

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Joanna, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Joseph, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jacqueline, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rhian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Perry Ng, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Felicity, 1-night trip
Verified Hotels.com guest review

6/10 Good

Margaret, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Diane, 1-night trip
Verified Hotels.com guest review

6/10 Good

Beware for random charge by the night shift team
We had a good stay at the park gate. This was our 2nd visit. We requested feather free pillows and upon the arrival the lady at reception didn't know so asked a colleague who confirmed they were all foam which was fine. The rooms themselves are all lovely. We did find some hair in the shower left from previous persons but apart from that the room was spotless. We found it hard to regulate the room temp one minute was boiling the next was cold. Final then on checkout we had noticed that we had received a £185 charge on our card. I asked the lady at checkout why and she was not able to answer so called over her manager Richard. Richard proceeded to tell us the night shift accidentally charged us and that the refund would be issued in 2 to 3 days. The worst part about it is the word sorry didn't leave any of the staffs mouths they just said thanks for understanding. If you have made a mistake guys. Apologize it doesn't take much. If I was the owner of this hotel I would reconsider my reception team as they have poor knowledge of the hotel and lack etiquette
James, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

First class hotel. Would stay here again.
4-night family trip
Verified Hotels.com guest review

4/10 Fair

Rhidian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Queen room
Lovely stay here. Only downfall is theres no parking. Had to park 12 minutes walk away
Sarah-Jane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Daniel, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Rachel, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julian, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend break
Very well placed but no parking. Reception staff did recommend the train station parking which was fine. Lovely helpful staff and generally a good hotel.
Mark, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Fabulous hotel. Really central.
Mel, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hannah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Lee, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Amazing room, nicest we’ve stayed in
Gethin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lindsey, 1-night trip
Verified Hotels.com guest review