Cardiff International Airport (CWL) - 42 min drive
Bristol International Airport (BRS) - 87 min drive
Cardiff Central Station - 7 min walk
Cardiff (CFW-Cardiff Train Station) - 7 min walk
Cardiff Queen Street Station - 11 min walk
Restaurants
McDonald's - 2 min walk
The Cottage - 2 min walk
Lezzet - 1 min walk
BrewDog Cardiff - 1 min walk
Taco Bell - 2 min walk
About this property
The Parkgate Hotel
At The Parkgate Hotel, you'll be within a 10-minute drive of Principality Stadium and Cardiff Bay. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights at this eco-certified hotel include a fitness center and a bar/lounge. Fellow travelers say great things about the comfortable beds and helpful staff.
Languages
English, Welsh
At a glance
Hotel size
169 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Working away
3 meeting rooms
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
Safe-deposit box at front desk
Fitness center
Full-service spa
Massage/treatment rooms
Banquet hall
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 44
Room amenities
Be entertained
49-inch LED TV
Home comfort
Air conditioning and heating
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Spa
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Dining
The Sorting Room - Onsite brasserie. Reservations are required.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 28.00 for adults and GBP 14.00 for children
Pool, spa, & gym (if applicable)
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards and debit cards. Cash is not accepted.
Cashless transactions are available.
Also known as
The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff
Frequently asked questions
Does The Parkgate Hotel offer free cancellation for a full refund?
Yes, The Parkgate Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Parkgate Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Parkgate Hotel?
Sorry, there's no onsite parking at The Parkgate Hotel.
What are the check-in and check-out times at The Parkgate Hotel?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM.
Is there an onsite casino at The Parkgate Hotel?
No, this hotel doesn't have a casino, but Les Croupiers Casino (5-min drive) is nearby.
What is there to do at The Parkgate Hotel and nearby?
The Parkgate Hotel has a spa and a fitness center.
Are there restaurants at or near The Parkgate Hotel?
Yes, there's an onsite restaurant, The Sorting Room.
What's the area around The Parkgate Hotel like?
The Parkgate Hotel is in Cardiff City Centre, a short 7-minute walk from Cardiff Central Station and 2 minutes' walk from Principality Stadium. Travelers say the local area is very central perfect for shopping.
The Parkgate Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.6/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
8/10 Very good
12 Jan 2025
Joanna
Joanna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jan 2025
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jan 2025
Eric
Eric, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jan 2025
Jacqueline
Jacqueline, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2025
Verified traveller
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
9 Jan 2025
Rhian
Rhian, 1-night trip
Verified Hotels.com guest review
2/10 Poor
8 Jan 2025
Perry Ng
Perry Ng, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Felicity
Felicity, 1-night trip
Verified Hotels.com guest review
6/10 Good
5 Jan 2025
Margaret
Margaret, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
5 Jan 2025
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2025
Diane
Diane, 1-night trip
Verified Hotels.com guest review
6/10 Good
1 Jan 2025
Beware for random charge by the night shift team
We had a good stay at the park gate. This was our 2nd visit. We requested feather free pillows and upon the arrival the lady at reception didn't know so asked a colleague who confirmed they were all foam which was fine. The rooms themselves are all lovely. We did find some hair in the shower left from previous persons but apart from that the room was spotless. We found it hard to regulate the room temp one minute was boiling the next was cold. Final then on checkout we had noticed that we had received a £185 charge on our card. I asked the lady at checkout why and she was not able to answer so called over her manager Richard. Richard proceeded to tell us the night shift accidentally charged us and that the refund would be issued in 2 to 3 days. The worst part about it is the word sorry didn't leave any of the staffs mouths they just said thanks for understanding. If you have made a mistake guys. Apologize it doesn't take much. If I was the owner of this hotel I would reconsider my reception team as they have poor knowledge of the hotel and lack etiquette
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Jan 2025
First class hotel. Would stay here again.
Verified traveller
4-night family trip
Verified Hotels.com guest review
4/10 Fair
31 Dec 2024
Rhidian
Rhidian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Dec 2024
Queen room
Lovely stay here. Only downfall is theres no parking. Had to park 12 minutes walk away
Sarah-Jane
Sarah-Jane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Dec 2024
Daniel
Daniel, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
24 Dec 2024
Rachel
Rachel, 1-night family trip
Verified Hotels.com guest review
6/10 Good
23 Dec 2024
Lee
Lee, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Dec 2024
Julian
Julian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 Dec 2024
Weekend break
Very well placed but no parking. Reception staff did recommend the train station parking which was fine. Lovely helpful staff and generally a good hotel.