Maastricht (MST-Maastricht - Aachen) - 33 min drive
Liege (LGG) - 157 min drive
Eurogress Aachen Bus Stop - 6 min walk
Aachen (XHJ-Aachen Central Rail Station) - 15 min walk
Aachen Central Station - 15 min walk
Restaurants
OZAKI Sushi et Grill - 4 min walk
Dario - 3 min walk
Hotmannspief - 4 min walk
Homeburgers - 5 min walk
Sultans of Kebap - 2 min walk
About this property
Novotel Aachen City
When visiting Aachen, Novotel Aachen City is a great choice to consider. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Other highlights at this eco-certified hotel include a snack bar/deli and a terrace. Fellow travelers love the helpful staff.
Languages
English, German
At a glance
Hotel size
154 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends
Restaurant
Bar/lounge
Room service (limited hours)
Snack bar/deli
What to do
Shopping
Bicycle rentals nearby
Golfing nearby
Working away
Business center
Meeting room
Conference space (3229 square feet)
Services
24-hour front desk
Tour/ticket assistance
On-site car rental
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Television in common areas
Arcade/game room
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
Television
Satellite TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Separate bathtub and shower
Rainfall showerhead
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Phone
More
Daily housekeeping
In-room safe (laptop compatible)
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 21 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 19 per pet, per night
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Aachen City
Novotel Hotel Aachen City
Aachen Novotel
Accor Aachen City
Novotel Aachen
Novotel Aachen City Hotel
Novotel Aachen City Hotel
Novotel Aachen City Aachen
Novotel Aachen City Hotel Aachen
Frequently asked questions
Does Novotel Aachen City offer free cancellation for a full refund?
Yes, Novotel Aachen City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Aachen City?
Yes, pets are welcome. There's a charge of EUR 19 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Novotel Aachen City?
Sorry, there's no onsite parking at Novotel Aachen City.
What are the check-in and check-out times at Novotel Aachen City?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Novotel Aachen City and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Novotel Aachen City also has an arcade.
Are there restaurants at or near Novotel Aachen City?
Yes, there's an onsite restaurant.
What's the area around Novotel Aachen City like?
Novotel Aachen City is in Aachen-Mitte, a short 6-minute walk from Eurogress Aachen Bus Stop and 9 minutes' walk from Aachen Town Hall.
Novotel Aachen City Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
17 Dec 2024
Aachen Christmas market
Very convenient for Aachen Christmas market. Super friendly staff. Clean room. Used bar both evenings and drinks were reasonable and delicious. Didn’t have breakfast as we had it on the go from fantastic bakeries and cafes in town. Aachen beautiful - you must see the cathedral!
Samantha
Samantha, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
22 Nov 2024
ADAM
ADAM, 1-night trip
Verified Hotels.com guest review
8/10 Very good
26 Aug 2024
Kapinga
Kapinga, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Aug 2024
A very nice hotel and spacious room. The front desk service personnel were extremely helpful and friendly. The breakfast was excellent.
Christopher
Christopher, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
24 Jul 2024
This is an amazing place to stay in Aachen! Very modern / clean ..with an amazing breakfast option. This is an excellent hotel!
TERENCE
TERENCE, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
7 Jun 2024
Vikrant
Vikrant, 5-night trip
Verified Expedia guest review
10/10 Exceptional
3 Jun 2024
everthing is good and near bus station all very good
WISSAM
WISSAM, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
18 Mar 2024
Regina
Regina, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Jan 2024
I wish I’d stay more. Highly recommended Hotel in the area.
Omid
Omid, 1-night trip
Verified Expedia guest review
10/10 Exceptional
20 Dec 2023
amy
amy, 5-night trip
Verified Orbitz guest review
10/10 Exceptional
18 Dec 2023
Asir
Asir, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2023
Nice new hotel within walking distance from downtown. Would recommend.
Jan
Jan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
25 Oct 2023
Alexander
Alexander, 3-night trip
Verified Orbitz guest review
8/10 Very good
16 Oct 2023
Close to Eurogress
HARALD
HARALD, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Sep 2023
Nice breakfast room was clean and very quite, no outside noise.
Charles
Charles, 5-night business trip
Verified Orbitz guest review
10/10 Exceptional
24 Aug 2023
Hotel staff was amazing!! Hotel was great formour 2 night stay. Area around the hotel could clean up the junkies at nightbut thats a city problem.
Shanda
Shanda, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
27 Jul 2023
Great staff and a comfortable room
Kevin
Kevin, 1-night trip
Verified Orbitz guest review
10/10 Exceptional
19 Jul 2023
A very good hotel at the center of Aachen
We return to Novotel Aachen again and again and it keeps its high standarts.
yuval
yuval, 6-night family trip
Verified Hotels.com guest review
4/10 Fair
20 Jun 2023
The hotel staff was extremely rude and inconsiderate. Many essentials were missing in the room including toilet paper. When you need to ask for toilet paper then you know there is an issue. The key cards did not work and we had to ask for new keys frequently. The staff was very rude and inconsiderate; I have stayed in many hotels around the world but the lack of service and basic communication skills were missing. Consider this hotel as you last option in Aachen.
Burcin
Burcin, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Jun 2023
Tom
Tom, 2-night trip
Verified Expedia guest review
8/10 Very good
2 Jun 2023
Service and location are good, but the property itself is dated. The shower cabin is too small (good for munchkins). The hotel is next to the central bus hub, which is quite convenient. The excellent Carolus Therme is within a walking distance.
It is not our first stay at the Novotel Aachen and we will return in the future. The hotel is very nice. Centrally located. Close to a parking (15 euros a night). Very clean. Very good breakfast.
yuval
yuval, 8-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Feb 2023
Very clean hotel and supportive staff.
The hotel and particularly, my room was very clean, staff are very helpful. My family did enjoy our stay and the location of the hotel, being at the city centre made it easier to visit different places, and shops which are all within a walking distance. Additionally, the breakfast was very nice as well.
Verified traveller
3-night family trip
Verified Hotels.com guest review
8/10 Very good
24 Jan 2023
This was a basic and very clean room. Beds were comfortable and the property was very nice. Would stay here again.