45 Eugenio Sue Polanco IV Sección, Mexico City, CDMX, 11550
What's nearby
Avenida Presidente Masaryk - 1 min walk - 0.0 km
Auditorio Nacional - 9 min walk - 0.8 km
Chapultepec Park - 11 min walk - 1.0 km
Parque Zoologico de Chapultepec - 11 min walk - 1.0 km
National Museum of Anthropology - 3 min drive - 2.0 km
Getting around
Benito Juarez International Airport (MEX) - 31 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 53 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 64 min drive
Mexico City Buenavista Station - 21 min drive
Mexico City Fortuna Station - 30 min drive
Tultitlan Lecheria Station - 34 min drive
Polanco Station - 8 min walk
Auditorio Station - 11 min walk
San Joaquin Station - 21 min walk
Restaurants
Restaurante Mythos - 2 min walk
Caffe Biscottino - 3 min walk
Rosa Negra Polanco - 3 min walk
Tianguis Parque Lincoln - 3 min walk
La Aceituna - 2 min walk
About this property
The Alest Hotel
When you stay at The Alest Hotel, you'll be in a great location, within just a 10-minute walk of Paseo de la Reforma and Auditorio Nacional. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Chapultepec Park and Parque Zoologico de Chapultepec are within a 15-minute walk. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Polanco Station is 8 minutes and Auditorio Station is 11 minutes.
Languages
English, Spanish
At a glance
Hotel size
20 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
Parking
Free secured, uncovered onsite valet parking
Other information
Designated smoking areas (fines apply)
Property amenities
Food and drink
Free continental breakfast each morning 8:00 AM–11:00 AM
Restaurant
Bar/lounge
Snack bar/deli
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Handrails in stairways
Well-lit path to entrance
Hardwood flooring in room
Room amenities
Be entertained
23-inch Smart TV
Cable TV channels
Home comfort
Air conditioning and heating
Free stocked minibar
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
What to enjoy
Individually furnished and decorated
Heated floors
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
Free local calls
Desk chair
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Policies
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Also known as
The Alest
The Alest Hotel Hotel
The Alest Hotel Mexico City
The Alest Hotel Hotel Mexico City
Frequently asked questions
Does The Alest Hotel offer free cancellation for a full refund?
Yes, The Alest Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Alest Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at The Alest Hotel?
Yes, there's free valet parking.
What are the check-in and check-out times at The Alest Hotel?
Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Check-out time is noon.
Are there restaurants at or near The Alest Hotel?
Yes, there's an onsite restaurant.
What's the area around The Alest Hotel like?
The Alest Hotel is a short 8-minute walk from Polanco Station and 9 minutes' walk from Paseo de la Reforma.
The Alest Hotel Reviews
Reviews
9.8
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
10/10
Cleanliness
9.8/10
Staff & service
9.6/10
Amenities
10/10
Property conditions & facilities
9.6/10
Eco-friendliness
Popular mentions
Service staff
Room
Boutique hotel
Location
Restaurant
Design
Bed
Shopping
Ambience
Breakfast
What guests liked
Breakfast was a lovely addition to the stay, with wonderful options included. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
12 Nov 2024
Hae
Hae, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
harry
harry, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
5 Nov 2024
El servicio al cliente es insuperable por todo el equipo de trabajo. Tengo que reconocer que el servicio de Lourdes y Maribel fue a otro nivel, la atención a los detalles y gustitos gastronomicos en conjunto con el chef Emmanuel...que les puedo decir!!!!
jormalyz
jormalyz, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
18 Sep 2024
Maximo Alejandro
Maximo Alejandro, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Sep 2024
Maximo Alejandro
Maximo Alejandro, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
25 Aug 2024
Such a great spot. Can’t wait to go back.
Margarita
Margarita, 3-night trip
Verified Expedia guest review
10/10 Exceptional
14 Aug 2024
A lovely boutique hotel with a very friendly and professional staff. The location was perfect, in the middle of an upscale residential neighborhood but also very convenient to many great shops and restaurants. Great breakfast, charming atmosphere, I’ll be happy to return anytime!
Jacek
Jacek, 4-night trip
Verified Expedia guest review
10/10 Exceptional
11 Aug 2024
The best boutique hotel I have ever been to!!
Joel
Joel, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
27 Jul 2024
Best boutique hotel in Polanco
Amazing hotel, great location.
CECILIA
CECILIA, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
18 Jul 2024
The hotel is beautiful, modern and new. The rooms are on the small side but very comfortable. The service was 5 star, very nice staff and accommodating to my requests. Ameneties include daily breakfast served to table, mini bar and mexican sweets in your room. One thing to note is based on the room type, my room didn’t have a window outside - it was nacing an indoor space so there was not a lot of light.
Isabelle
Isabelle, 3-night business trip
Verified Expedia guest review
6/10 Good
13 Jul 2024
yuriana
yuriana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
13 Jul 2024
yuriana
yuriana, 1-night trip
Verified Expedia guest review
10/10 Exceptional
9 Jul 2024
This was a great choice. The hotel is beautiful and staff so friendly. Victor knew all our names by second day. Loved everything about it.
Steven
Steven, 8-night family trip
Verified Expedia guest review
10/10 Exceptional
9 Jul 2024
Make sure to get a room with outside looking windows!
Palig Arzoumanian
Palig Arzoumanian, 4-night family trip
Verified Expedia guest review
10/10 Exceptional
8 Jul 2024
Muy atentos todos!!
Leonel
Leonel, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 Jun 2024
A gem!
A fabulous boutique hotel , great location, and just very comfortable with exceptional service and attendance to every detail. Just perfect! Will be back. Super comfortable bed with high end linen and very quiet.
Shelley
Shelley, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Jun 2024
A gem!
A fabulous boutique hotel , great location, and just very comfortable with exceptional service and attendance to every detail. Just perfect! Will be back. Super comfortable bed with high end linen and very quiet.
Shelley
Shelley, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 Jun 2024
One of the best hotel experiences we have ever had! We will definitely be staying here again and again.
Megan
Megan, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Jun 2024
What a lovely experience! Luis arranged the best tours for us. Gave helpful dining recommendations. Everything was within walking distance. Great with teenagers always looking for something to do or eat. The staff were kind, and helpful to my entire family that booked 3 rooms for 4 days.
The only thing that could improve was the dining. Breakfast selections in the included breakfast were not great, and honestly we preferred to leave and eat elsewhere or just eat a granola bar instead. After staying at the Four Seasons in April this location is much better, service on par but food selections are weak in comparison.
Priya
Verified Expedia guest review
10/10 Exceptional
14 Jun 2024
Excelente
maria
Verified Expedia guest review
10/10 Exceptional
13 Jun 2024
Excellent customer service Carla is a great host the Saenz family is very pleased with The Alest Hotel. Nuestras mas sinceras gracias a Carla :)
Michael
Michael, 5-night family trip
Verified Expedia guest review
10/10 Exceptional
11 Jun 2024
Beautiful hotel! Highly recommend 💯
Myra
Myra, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
25 May 2024
Mark
Mark, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 May 2024
Great find
Great Boutique Hotel. If you like a view, some rooms are internal and don’t have one
Paul
Paul, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
22 May 2024
I had such a wonderful experience at The Alest hotel. The staff was so kind and attentive. The room was always clean and stocked. They had great robes (I love hotels with robes). I’ve stayed at other hotels in Mexico City, but The Alest is easily the best one. I’m definitely staying here on my next visit!