2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
What's nearby
Hale Center Theater - 2 min walk - 0.2 km
Maverik Center - 8 min walk - 0.7 km
Vivint Arena - 11 min drive - 13.3 km
Salt Palace Convention Center - 12 min drive - 13.8 km
Temple Square - 13 min drive - 14.6 km
Getting around
Salt Lake City International Airport (SLC) - 12 min drive
Murray Central Station - 9 min drive
Salt Lake Central Station - 11 min drive
North Temple Bridge/Guadalupe Station - 12 min drive
Decker Lake Station - 9 min walk
West Valley Central Station - 23 min walk
Redwood Junction Station - 25 min walk
Free airport shuttle
Restaurants
Olive Garden - 20 min walk
Kowloon Cafe - 7 min walk
Cracker Barrel - 2 min walk
Subway - 17 min walk
Starbucks - 19 min walk
About this property
Crystal Inn Hotel & Suites West Valley City
When you stay at Crystal Inn Hotel & Suites West Valley City, you'll be within a 15-minute drive of Salt Palace Convention Center and Vivint Arena. Guests can take a dip in the indoor pool or visit the fitness center for a workout. A free airport shuttle and a hot tub are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers love the pool and helpful staff. Public transportation is close by: Decker Lake Station is just 9 minutes by foot.
Languages
English
At a glance
Hotel size
122 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: midnight
Express check-out available
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 25 lbs per pet)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Transfers
Free airport shuttle (available 24 hours)*
Other information
No alcohol served onsite
Property amenities
Food and drink
Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Bicycle rentals nearby
Golf lessons nearby
Hiking/biking trails nearby
Kayaking nearby
Ski lessons nearby
Skydiving nearby
Snowboarding nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference space (1410 square feet)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Ski storage
Facilities
1 building/tower
Built in 1997
ATM/banking
Safe-deposit box at front desk
Television in common areas
Fitness center
An indoor pool
Hot tub
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Visual alarms in hallways
Closed captioned TV
Well-lit path to entrance
Pool hoist on site
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Pillowtop mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Bathtub or shower
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Limited housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Deposit: USD 50.00 per stay
Children & extra beds
Rollaway beds are available for USD 20.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 113.82 per pet, per stay (maximum USD 227.64 per stay)
Pool, spa, & gym (if applicable)
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Guests can rest easy knowing there's a smoke detector and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City
Frequently asked questions
Does Crystal Inn Hotel & Suites West Valley City offer free cancellation for a full refund?
Yes, Crystal Inn Hotel & Suites West Valley City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Crystal Inn Hotel & Suites West Valley City?
Yes, there's an indoor pool.
Are pets allowed at Crystal Inn Hotel & Suites West Valley City?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 113.82 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Crystal Inn Hotel & Suites West Valley City?
Yes, there's free self parking. RV/bus/truck parking is available.
Is airport shuttle service offered by Crystal Inn Hotel & Suites West Valley City?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Crystal Inn Hotel & Suites West Valley City?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at Crystal Inn Hotel & Suites West Valley City and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and sledding, and in warmer months enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Crystal Inn Hotel & Suites West Valley City also has a fitness center.
What's the area around Crystal Inn Hotel & Suites West Valley City like?
Crystal Inn Hotel & Suites West Valley City is a short 9-minute walk from Decker Lake Station and 8 minutes' walk from Maverik Center. Travelers say the area is walkable and ideal for skiing.
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Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.0/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
11 Mar 2025
Ol Reliable
We checked in fast and walked into a room that smelled strongly of cigarettes. I don't think it was the room I think there may have been someone smoking in the room next door but we asked if we could move and they were happy to help us switch our room. It was very appreciated. We have stayed here many times and will continue to return.
Robyn
Robyn, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Mar 2025
This place is great. Loved it.
We were here for a concert. The hotel was in walking distance. So, after the concert we were back in our room while cars were still trying to get out to go home. The room was great. We would stay here again.
Charlie
Charlie, 1-night trip
Verified Hotels.com guest review
4/10 Fair
10 Mar 2025
Lumpy beds and unclean rooms
The room appeared to be clean until we got in the bed and there was a blood stain on the sheet by the pillow. The bed was super lumpy and too soft hurt both our backs. In the morning I woke up with a strange item stuck to my neck and it was a used bandaid not from me. Discusting. Found random long dark hair under the bed covers not from us. And to top it all off, we had to leave early at 5:30am so I went to the front counter with 24 hour front desk clerk to check out and no one was there had to yell to see if someone was in the back and a guy that appeared like he was sleeping rubbing his eyes came out. Also the walls are paper thin you can hear everyone talk, move, or anything else they are doing. Not a good night sleep for us. Would not recommend. The only nice thing was it was really close to the Maverick Center for our Rock Concert.
Verified traveller
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Mar 2025
Craig
Craig, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Mar 2025
Verified traveller
2-night trip
Verified Hotels.com guest review
8/10 Very good
9 Mar 2025
Overnight Getaway
The room is comfortable but we had extremely noisy guests directly above our room. They stomped and bounced balls from 4-6 PM then again from 10;30 - 1:00 PM. Sounded like a few younger children without supervision. Therefore the ratings we gave. It would be nice if the hotel would upgrade to nicer tv’s.
Mike D
Mike D, 1-night trip
Verified Hotels.com guest review
8/10 Very good
9 Mar 2025
Below average breakfast!
Breakfast was horrible. I think they just reheated the breakfast from the day before. I got to breakfast midway through the breakfast hours and everything was old, hard and crusty. We didn’t even eat. I had to cut the scrambled eggs with a knife. Come on, do better!
Rusty
Rusty, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Mar 2025
Jeanne
Jeanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 Mar 2025
jeff
jeff, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
5 Mar 2025
matthew
matthew, 1-night trip
Verified Hotels.com guest review
8/10 Very good
3 Mar 2025
Amber
Amber, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
1 Mar 2025
Great hotel and a very nice place to stay
Excellent. Crystal Inn was clean, kept in good repair, newer room furnishings and quiet. The included breakfast was a cut above the usual hotel breakfasts.
Russell
Russell, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 Feb 2025
Melissa
Melissa, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
27 Feb 2025
Carlos
Carlos, 3-night trip
Verified Hotels.com guest review
2/10 Poor
23 Feb 2025
Avoid this locale until staff is replaced.
Front desk staff is very rude condescending and unhelpful.