4/10 Fair
11 Sep 2023
The room advertised is the room that I initially paid for, however the manager who was kind enough to be waiting for me at the arrivals gate, tried to slip me a smaller room on the fly that was infested with cockroaches the size of my palm crawling all over the walls! I was sick to my stomach. Then he hurried and took me to an upper level floor, to the room that was advertised and claimed it was bigger...completely forgetting it was the room I had originally paid for....at that point I should have left but didn't. I regret that I stayed two more nights before cutting my 8-day stay short because of the boxspring that I couldn't sleep on, all the food that seemed carry a strange odor that made me queasy and the loud, disturbing noises through the night...
Kelley
Kelley, 8-night trip
Verified Expedia guest review
