Kalamazoo, MI (AZO-Kalamazoo-Battle Creek Intl.) - 71 min drive
Detroit Metropolitan Wayne County Airport (DTW) - 73 min drive
Detroit, MI (DET-Coleman A. Young Municipal) - 94 min drive
Jackson Station - 14 min drive
Albion Station - 21 min drive
Restaurants
Starbucks - 5 min drive
McDonald's - 12 min walk
Culver's - 18 min walk
Panera Bread - 5 min drive
Panda Express - 5 min drive
About this property
Holiday Inn Jackson NW - Airport Road, an IHG Hotel
Enjoy your visit to Jackson with a stay at Holiday Inn Jackson NW - Airport Road, an IHG Hotel. Guests can take a dip in the indoor pool or grab a bite to eat at Kem's Restaurant, which serves breakfast and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
99 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 6 AM–10 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Water dispenser
Traveling with children
Children's pool
What to do
Hiking/biking trails nearby
Horse riding nearby
Working away
24-hour business center
3 meeting rooms
Computer station
Conference space (1450 square feet)
Services
24-hour front desk
Laundry facilities
Luggage storage
Pool loungers
Facilities
ATM/banking
Safe-deposit box at front desk
Picnic area
Terrace
Fireplace in lobby
Television in common areas
Fitness center
An indoor pool
Banquet hall
Accessibility
Braille/raised signage
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Handrails in stairways
Closed captioned TV
Lever door handles
Well-lit path to entrance
Stair-free path to entrance
Pool hoist on site
Room amenities
Be entertained
Flat-screen television
Premium cable channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Pillow menu
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
Desk chair
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
Special features
Dining
Kem's Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Pool, spa, & gym (if applicable)
Pool access available from 8 AM to 10 PM
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Holiday Inn Jackson Northwest Airport Road
Holiday Inn Northwest Hotel Jackson Airport Road
Holiday Inn Jackson Northwest Airport Road Hotel
Inn Jackson west Road Hotel
Frequently asked questions
Does Holiday Inn Jackson NW - Airport Road, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Jackson NW - Airport Road, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Jackson NW - Airport Road, an IHG Hotel?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 8 AM to 10 PM.
Are pets allowed at Holiday Inn Jackson NW - Airport Road, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Jackson NW - Airport Road, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Jackson NW - Airport Road, an IHG Hotel?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Holiday Inn Jackson NW - Airport Road, an IHG Hotel and nearby?
Have fun with nearby activities like hiking and horseback riding. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and a picnic area.
Are there restaurants at or near Holiday Inn Jackson NW - Airport Road, an IHG Hotel?
Yes, there's an onsite restaurant, Kem's Restaurant.
Holiday Inn Jackson NW - Airport Road, an IHG Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
6/10 Good
27 Dec 2024
Brandon
Brandon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Dec 2024
Clifton
Clifton, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
16 Dec 2024
Great hotel at a reasonable price...
Great hotel with friendly employees who made our stay great.
Harry
Harry, 2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
5 Dec 2024
It was fantastic.
Kelsey
Kelsey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Nov 2024
Amazing 1st time
Absolutely loved my 1st stay at this hotel! Clean, easy check-in and checkout, every staff member was helpful and friendly. Couldn't be happier and look fwd to going back!
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
22 Nov 2024
Michelle
Michelle, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
21 Nov 2024
Great stay
The room was much larger than expected. The staff was friendly. The room was clean. Would stay again for sure
Lakesha
Lakesha, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
11 Nov 2024
Quite room comfortable beds
Becky
Becky, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
2 Nov 2024
Lurann
Lurann, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
29 Sep 2024
Room was huge. Didn’t expect the extra TV room with a couch.
Danielle
Danielle, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
25 Sep 2024
I presented my confirmation fromExpedia and they said that there wasn’t a room for us after we had driven hours to get there. This has never happened before with Expedia and couldn’t believe it. You should have advised me if there was a problem. I would like to go into more details about this. Please call me at 17069699163.
ROYDEN
ROYDEN, 2-night family trip
Verified Expedia guest review
6/10 Good
15 Sep 2024
Bathroom was not as clean as other Holiday Inns. Bathroom sink draining was slow and smelled like mold. At 6:00 AM, the shower and sink hot water was only lukewarm.
John
John, 1-night trip
Verified Expedia guest review
8/10 Very good
3 Sep 2024
Sheree
Sheree, 1-night trip
Verified Expedia guest review
6/10 Good
19 Aug 2024
Well I reserved a king bed and a couch and I got a double queen and no couch or living room and was told well it’s race weekend like that’s my fault. I spent a lot of money on my room.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Aug 2024
Angie
Angie, 1-night trip
Verified Hotels.com guest review
8/10 Very good
8 Aug 2024
It was convenient and quiet
Joshua
Joshua, 1-night business trip
Verified Expedia guest review
10/10 Exceptional
6 Aug 2024
The room was amazing and the staff was friendly.
Christiane
Christiane, 4-night trip
Verified Expedia guest review
10/10 Exceptional
5 Aug 2024
We are always happy with the accommodations, and have chosen to stay here on multiple trips.
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
3 Aug 2024
Need better choice on breakfast.
Food was not fresh and hot.
Daniel
Daniel, 3-night trip
Verified Expedia guest review
10/10 Exceptional
23 Jul 2024
Great stay
Excellant stay, great staff, friendly, clean
Traci
Traci, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Jul 2024
Very clean and quiet! Great welcoming check in staff.
KIM
KIM, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jul 2024
Very nice, very clean property. Excellent staff.
Sean
Sean, 1-night family trip
Verified Expedia guest review
6/10 Good
20 Jul 2024
Unprofessional staff
Jacqueline
Jacqueline, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
19 Jul 2024
Excellent facility, though nightly rate was higher than expected.
Jeff
Jeff, 1-night trip
Verified Expedia guest review
10/10 Exceptional
14 Jul 2024
Everything about this hotel was very welcoming and nice!