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Wai Ora Lakeside Spa Resort

4.0 star property
Beach hotel in Rotorua with spa and restaurant

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Wai Ora Lakeside Spa Resort

2 outdoor pools, open 8 AM to 9:00 PM, pool umbrellas, sun loungers
Lobby
View from room
Superior Suite | Living area
40-inch LCD TV with cable channels, LED TV

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Non-smoking
  • Laundry facilities
  • Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools and 2 spa tubs
  • Breakfast available
  • Free area shuttle
  • Seasonal outdoor pool
  • Children's pool
  • Massage/treatment rooms
  • Conference center
  • Business center
  • Terrace
Feel at home
  • Children's pool
  • Refrigerator
  • Separate dining area
  • Separate sitting area
  • Premium TV channels
  • Garden
The price is CA $141
CA $162 total
includes taxes & fees
Jan 20 - Jan 21

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Panoramic Studio Suite, 1 King Bed, Lake View

40-inch LCD TV with cable channels, LED TV

Panoramic Studio Suite, 1 King Bed, Lake View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
  • 49 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio

View from room

Deluxe Studio

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
LCD TV
Sofa bed
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite

Premium bedding, in-room safe, desk, soundproofing

Superior Suite

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Refrigerator
LCD TV
Separate bedroom
  • 49 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Studio

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite with Lake View

Living area

Suite with Lake View

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Superior Suite

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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Pool
Free parking
Free WiFi
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8.4 out of 10, Very good, (1013)
The price is CA $137
CA $158 total
includes taxes & fees
Jan 13 - Jan 14
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About the area

Map
77 Robinson Avenue, Holden's Bay, Rotorua, 3042

What's nearby

  • Redwoods Whakarewarewa Forest - 7 min drive
  • Rotorua Central Mall - 9 min drive
  • Tamaki Maori Village - 9 min drive
  • Polynesian Spa - 10 min drive
  • Skyline Rotorua - 15 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 4 min drive
  • Hamilton (HLZ-Hamilton Intl.) - 91 min drive
  • Free area shuttle

Restaurants

  • ‪Bp - ‬5 min drive
  • ‪Saigon '60S Vietnamese Cuisine - ‬9 min drive
  • ‪Burgerfuel - ‬6 min drive
  • ‪Brew | Craft Beer Pub - ‬10 min drive
  • ‪Lady Jane's Ice Cream Parlour - ‬10 min drive

About this property

Wai Ora Lakeside Spa Resort

Wai Ora Lakeside Spa Resort is a great choice for your beach stay in Rotorua. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and mani/pedis. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other highlights include 2 spa tubs, a seasonal outdoor pool, and a children's pool. Fellow travelers love the helpful staff and location.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 30 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2.5 percent for credit card payments
    • The front desk is open daily from 8:00 AM - 9:00 PM
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Offsite

    • Free area shuttle within 8 kilometers
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) on weekday mornings 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Children's pool
  • Free local shuttle

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2007
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 2 outdoor pools
  • Full-service spa
  • 2 spa tubs
  • Massage/treatment rooms
  • Banquet hall

Room amenities

Be entertained

  • 40-inch LCD TV
  • Premium digital channels

Home comfort

  • Air conditioning
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Alarm clock
  • Premium bedding

What to enjoy

  • Balcony or patio
  • Separate dining area
  • Separate sitting area

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Wai ora day spa has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Fees & policies

Refundable deposits

  • Deposit: NZD 50.00 per night

Optional extras

  • English breakfast is offered for an extra charge of approximately NZD 20 to 26 for adults, and NZD 10 to 20 for children
  • Early check-in can be arranged for an extra charge of NZD 50.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of NZD 50.00 (subject to availability)
  • Credit card charges are subject to an extra charge of 2.5 percent

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Bar/lounge
  • Dining venue(s)

Children & extra beds

  • Rollaway beds are available for NZD 60 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9:00 PM
  • The seasonal pool is open from January to December
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Wai Ora
Wai Ora Lakeside
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa
Wai Ora Lakeside Spa Resort
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Rotorua
Wai Ora Resort
Wai Ora Spa
Wai Ora Spa Resort
Wai Ora Lakeside Hotel
Wai Ora Lakeside Resort
Wai Ora Lakeside Spa Rotorua
Wai Ora Lakeside Spa Resort Hotel
Wai Ora Lakeside Spa Resort Rotorua
Wai Ora Lakeside Spa Resort Hotel Rotorua

Frequently asked questions

Does Wai Ora Lakeside Spa Resort offer free cancellation for a full refund?
Yes, Wai Ora Lakeside Spa Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wai Ora Lakeside Spa Resort?
Yes, there are 2 outdoor pools and a children's pool. Guests have pool access from 8 AM to 9:00 PM.
Are pets allowed at Wai Ora Lakeside Spa Resort?
Sorry, pets aren't allowed.
Is parking offered on site at Wai Ora Lakeside Spa Resort?
Yes, there's free self parking.
What are the check-in and check-out times at Wai Ora Lakeside Spa Resort?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. There's a charge of NZD 50.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of NZD 50.00 (subject to availability).
What is there to do at Wai Ora Lakeside Spa Resort and nearby?
Have fun with nearby activities like hiking and mountain biking, and practice your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in one of the 2 spa tubs. Wai Ora Lakeside Spa Resort also has 2 outdoor pools and spa services, as well as a garden.
Are there restaurants at or near Wai Ora Lakeside Spa Resort?
Yes, there's an onsite restaurant.
Does Wai Ora Lakeside Spa Resort have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Wai Ora Lakeside Spa Resort like?
Wai Ora Lakeside Spa Resort is in Holdens Bay, a short 5-minute walk from Te Amorangi Museum. Travelers say that the hotel is in a great location.

Wai Ora Lakeside Spa Resort Reviews

Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Poor

One of the staff was ridiculously rude and unprofessional. I followed up with a request that was agreed upon by a different member with the said rude and unprofessional staff, they refused to offer us the service and was dismissive and disrespectful. Eventually they agreed to provide the service again, however we waited for more than an hour so we sorted out our situation between ourselves. We bumped into the said team and they spoke about us in a bad manner in their own language - which I happened to understand. I did confront them and said I do not deserve to be treated this way. The resort itself looks like it has given up on renovations since late 90s to 2000s, in conclusion this is the first time ever I’m providing such a low rating.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

AARON, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good value for money
The room was very comfortable and we slept well. Went for a swim in the lake. Staff were helpful. Food was good. A little way out of town, which we liked Convenient for local attractions
Malcolm, 2-night trip
Verified Hotels.com guest review

6/10 Good

Tracey, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Good location, cozy room, lovely spa
Beautiful location! I recommend booking services with the spa while you stay here. Rooms are lovely and the beds were comfortable. The onsite restaurant serves decent food and the bar was cozy.
Jenifer, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Marks on walls that could have been cleaned. For the money paid I should have stayed at the Novotel
Sharon, 1-night trip
Verified Lastminute guest review

10/10 Exceptional

Have stayed here a few times & always enjoy my stay
Sameeka, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Highly recommend for a family event. There is so much to do within the resort premises and outside. 2 spa pools (a spa bath in rooms) 2 pools with seating areas. Very good, will definitely be going back.
Jasmine, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Clean room and comfy bed. Great spa bath. However lounge room felt old and tired. No restaurant or swimming pool available during our stay.
Denise, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Very very clean
Mark, 1-night family trip
Verified Expedia guest review

6/10 Good

This place is not a resort and is misleading. We booked 3 rooms for 4 adults on the same booking thru expedia & at the motels end, the bookings come thru separately so we were not grouped together. The main feature pool was empty for 'maintenance' which is not advertised anywhere AND I had called 2 days before check in to see if it was heated & I was told it was not... it had no damn water in it! A good 10min drive from cbd. The area is quiet, the room walls are thin & I could hear the people next door we had room 2 - the shower curtains were moldy and pink with scum. The toilet door design is ridiculous, if your trying to sleep & someone needs the loo, the whole room is lit up. Beds where firm and I found them comfortable but everyone else did not Overall, would not stay again.
Holly, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Qihua, 1-night trip
Verified Hotels.com guest review

6/10 Good

Swimming pools (2) were green or empty - was not mentioned on the site the pools were not operational. Spa pool water was murky and smelly. Shower grout and walls were disgusting - wiped with face cloth and it turned black Dust and stains in room Restaurant advised they were award winning - could only see latest award from 2016. Only had breakfast - runny scrambled eggs. Didn't see any others dining
ANDREW, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Room was good, bed comfortable, shower grouting discoloured, looks dirty. Off putting… drinks in the bar expensive. Breakfast was amazing, best salmon eggs Benedict ever. Will definitely go again and try restaurant for dinner..
Jacqui, 1-night family trip
Verified Lastminute guest review

6/10 Good

Shu, 1-night trip
Verified Expedia guest review

4/10 Fair

Unwelcoming staff and a room like a dungeon. Our tv turned itself on in the middle of both nights and wasn't repaired despite requests. Someone's sock under the bed. Leaking tap handle.
Prue, 2-night romance trip
Verified Wotif guest review

6/10 Good

Elaine, 1-night trip
Verified Expedia guest review

8/10 Very good

Very nice location, great surrounds, comfortable room. Would stay again!
Colin, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Beautiful lakeside views. Downside restaurant and bar were cold but food beautiful. Would of liked more choice for breakfast. Staff very friendly
kim, 3-night romance trip
Verified Wotif guest review

6/10 Good

leila, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Stephanie, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great place to stay as a get away, nice tidy room and good service, little disappointed the outdoor pools are not heated
Mathew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice and good area, service
Xiaochen, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Theresa, 1-night trip
Verified Expedia guest review

6/10 Good

Water temp in the bath and shower too cold. (Not hot enough) Heat pump filters were dirty, did not use it. Waited 5 -10 min at reception on arrival with no staff in attendance, rang bell several times before being served.
Greg, 2-night romance trip
Verified Wotif guest review