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Empress Palace Hotel

4.0 star property
Surrey guesthouse in city center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Empress Palace Hotel

Reception
Honeymoon Studio Suite | Private kitchen
Honeymoon Studio Suite | Private kitchen
Honeymoon Studio Suite
Front of property - evening/night

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Parking available
  • Air conditioning
  • Non-smoking
  • Laundry facilities
  • Free WiFi
Main amenities
  • Self parking
  • Terrace
  • Air conditioning
  • Garden
  • Lobby fireplace
  • Communal living room
  • Microwave in a common area
  • Refrigerator in a common area
  • Laundry service
  • Wedding services
  • Limited hour front desk
  • TV in a common area
Feel at home
  • Playground on site
  • Cookware, dishware, and utensils
  • Separate dining area
  • Separate sitting area
  • Garden
  • Terrace
The price is CA $89
CA $215 total
includes taxes & fees
Jan 12 - Jan 13

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Elite Suite, 1 Bedroom, Ensuite

Elite Suite, 1 Bedroom, Ensuite

Elite Suite, 1 Bedroom, Ensuite

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 5
  • 1 Queen Bed and 1 King Bed

View all photos for Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Romantic Suite, 2 Queen Beds, Non Smoking, Garden View

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Studio Suite

Honeymoon Studio Suite | Bathroom

Honeymoon Studio Suite

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private indoor spa tub
Air conditioning
Heating
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 Queen Bed, 2 Bathrooms, Garden View

Down comforters, individually decorated, individually furnished, desk

Basic Room, 1 Queen Bed, 2 Bathrooms, Garden View

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite

Family Suite

Family Suite

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 7
  • 1 Twin Bed, 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Honeymoon Suite, 1 Bedroom

Honeymoon Suite, 1 Bedroom

Honeymoon Suite, 1 Bedroom

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, Balcony, Garden View

Grand Room, Balcony, Garden View

Grand Room, Balcony, Garden View

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
  • Sleeps 6
  • 2 King Beds

View all photos for Family Room, 1 Bedroom, Refrigerator & Microwave

Down comforters, individually decorated, individually furnished, desk

Family Room, 1 Bedroom, Refrigerator & Microwave

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 8
  • 2 King Beds

View all photos for Economy Room

Economy Room

Economy Room

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Suite

Luxury Suite

Luxury Suite

Highlights

Yard
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Full-sized refrigerator/freezer
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Room, 2 Queen Beds, Non Smoking

Days Inn by Wyndham Surrey

Free breakfast
Free parking
Free WiFi
Connecting rooms available
7.0 out of 10, Good, (1002)
The price is CA $134
CA $159 total
includes taxes & fees
Jan 12 - Jan 13
Days Inn by Wyndham Surrey
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About the area

Map
12788 Ross Place, 1, Surrey, BC, V3V6E1

What's nearby

  • Holland Park - 3 min drive
  • Guilford Town Centre - 9 min drive
  • Douglas College - 12 min drive
  • Hard Rock Casino Vancouver - 15 min drive
  • Metropolis at Metrotown - 20 min drive

Getting around

  • Pitt Meadows, BC (YPK) - 29 min drive
  • Vancouver Intl. Airport (YVR) - 35 min drive
  • Abbotsford, BC (YXX-Abbotsford Intl.) - 46 min drive
  • Bellingham, WA (BLI-Bellingham Intl.) - 46 min drive
  • Vancouver Harbour Flight Centre (CXH) - 50 min drive
  • Saturna Island, BC (YAJ-Lyall Harbour Seaplane Base) - 30 miles/48.3 km
  • Mayne Island, BC (YAV-Miners Bay Seaplane Base) - 29.6 miles/47.6 km
  • Pitt Meadows Maple Meadows Station - 27 min drive
  • Pitt Meadows Station - 30 min drive
  • Coquitlam Central Station - 32 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Tim Hortons - ‬2 min drive
  • ‪The Samosa House - ‬14 min walk
  • ‪Donegal's Irish House - ‬3 min drive
  • ‪Kerala Kitchen - ‬3 min drive

About this property

Empress Palace Hotel

When visiting Surrey, Empress Palace Hotel is a great choice to consider. A terrace and a garden are offered, and in-room conveniences include refrigerators and microwaves.

Languages

Arabic, English, Farsi, Hindi

At a glance

DONE

Hotel size

    • 15 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 5 percent for credit card payments
    • The front desk is open daily from 1:00 PM - midnight
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured uncovered onsite self parking (USD 20 per day)
    • Onsite parking limited (max 1 space per unit)
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Playground

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Wedding services

Facilities

  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas
  • Communal living room
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Home comfort

  • Air conditioning and heating
  • Electric kettle

Sleep well

  • Down comforter

What to enjoy

  • Yard
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area
  • Heated floors

Freshen up

  • Bidet
  • Soap
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Shared kitchen access
  • Oven
  • Cookware, dishes, and utensils
  • Paper towels

More

  • Access via exterior corridors
  • Shared accommodations

Fees & policies

Refundable deposits

  • Deposit: USD 150 per accommodation, per stay
  • Cash Cleaning deposit: USD 50 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Cleaning fee: USD 39 per accommodation, per stay
  • Administrative fee: USD 29 per accommodation, per night
  • Service fee: USD 10 per accommodation, per night

Optional extras

  • Early check-in can be arranged for an extra charge of USD 49.00 (subject to availability)
  • Late check-in between 11:30 PM and 2:30 AM can be arranged for an extra charge of USD 29
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 5 percent
  • Electricity is available for an extra charge of USD 5 per night
  • Heating is available for an extra charge of USD 5 per night
  • Bed sheets are available for an extra charge of USD 5 per bed, per night (or guests may bring their own)

Children & extra beds

  • Rollaway beds are available for USD 50.0 per day

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 100 per day
  • Pets are allowed for an extra charge of USD 29 per pet, per day (maximum USD 4 per stay), plus a one-time cleaning fee of USD 20

Parking

  • Uncovered self parking costs USD 20 per day
  • Parking height restrictions apply

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.

Also known as

Empress Palace Hotel Surrey
Empress Palace Hotel Guesthouse
Empress Palace Hotel Guesthouse Surrey

Frequently asked questions

Does Empress Palace Hotel offer free cancellation for a full refund?
Yes, Empress Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Empress Palace Hotel?
Yes, pets are welcome. There's a charge of USD 29 per pet, per day, and there's also a deposit of USD 100 per day. Service animals are exempt from fees.
Is parking offered on site at Empress Palace Hotel?
Yes. Self parking costs USD 20 per day. Parking spots may be limited.
What are the check-in and check-out times at Empress Palace Hotel?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of USD 49.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Empress Palace Hotel?
No, this guesthouse doesn't have a casino, but Starlight Casino (14-min drive) and Hard Rock Casino Vancouver (15-min drive) are both nearby.
What is there to do at Empress Palace Hotel and nearby?
Empress Palace Hotel has a garden.
Does Empress Palace Hotel have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Empress Palace Hotel like?
Empress Palace Hotel puts you in the heart of Surrey. Popular attractions include Metropolis at Metrotown, which is 20 minutes away by car.

Empress Palace Hotel Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Poor

2-night family trip
Verified Hotels.com guest review

2/10 Poor

1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Such of wonderful management they have They work from 2.30 pm until midnight but upon paying they provide you pass code on arrival and you will be welcomed
Salamat, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It was nested in an expensive houses and classy neighborhood about 1 miles a way from good malls for shopping Easy access to main store by walking distance They do not have Resturant but we ordered our food from outside that was the best Indian store Great room and wide to wide window fresh Clean towels and Price was great Very quiet to sleep Good quality
Olimd, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Easy access from. Main strdet Free good parking and very fast WIFi Suoer beautuful and ckesn Very trusted team
Timbara,, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Staff and manager of the day helped us to upgrade our room to a bigger room and of course we had to pay for extra children we had We made a mistake thought it was a flat rate abd we came with 3?kids But we are glad to find it out and paid difference Room was spacious abd comfortable beds Amenity such as kitchen was very good
Judi, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Olojo olo, 1-night trip
Verified Expedia guest review

4/10 Fair

Harkarandeep, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Greatest stays with lovely team WIfi was free in our room Fast speed Free parking Near major shops Very good garden and play ground for kids
Arshan, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Superb hosts Superb location Amenities for cooking Playing in yard Free fast fast WI-Fi and good safe parking We loved all aspects
Alex, 1-night family trip
Verified Expedia guest review

2/10 Poor

joao, 6-night family trip
Verified Expedia guest review

2/10 Poor

Vibhor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved the spacious clean suite delicious free coffee at random gift We will book it again We booked two queen bed on top vip level floor
Julia, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

What a great and safe guest royal house. Great mega big size mansion as boutique hotel good
Frankline, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

We fell in love with our chosen suite It was as described on line manager was a very adorable honorable lady that day They help us to find groceries stores which was only 6 minutes away by walking Easy access Thank you 1000 times
Sima, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Outstanding
Alex, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Sabrina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We are pleased in services Clean bed Nice atmosphere Kitchen and kitchen that access just in front of the room living room and entertainment room was just in front of our booked room they upgraded us and we are happy to book it again
Elham, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

First of all thank you Expedia team to provide and list this property it was amazing for our stays super easy to find parking they had 23 parking in front of the property almost each listing had one parking area for free however we decided to park on VIP section that was $25 per day we had a pet and the paid extra fee for the pad and we got a special room for us and paid for Super comfortable property was killing and the Host was super nice they call them we tend their working hours that was after 2:00 p.m. and the ask about late check-in and they told us property accept until midnight we follow the regulation and be found everything perfect
Monika, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Such of amazing property helped us not only had a nice sleep in comfortable beds and room was cleaned Management was super nice
Alex, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

It is situated in centre of surrey area about 25 min drive from airport So convenient
Sabrina, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We did not know that there’s a Palace switch off this beautiful one in the city. We are glad Taxi Driver took us here to stay and book a room. Currently we are willing to extend two more days our kids and my father-in-law mother-in-law really loved the room the upgraded and got the family suite with multiple beds to be together thank you so much for hospitality and services.
Elina, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

We love this property because it is quiet, smaller than the big hotel that many people are coming, but he had asked Min He hotel and the Royal Palace with the greatest stuff at church. Very clean very friendly and thank you so much for hosting us. We definitely come back again.
Parvin, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Location was superb among classy family oriented area in city of Surrey about 20 min from. Airport Walkable to major markets only like 5 minutes walk Beside the property that is supposed to stop that really help us because it doesn't have car. The management team was very respected people and polite the room that was assigned to us was exactly the one that we booked and everything was super nice killing decorated well and we had access to very beautiful kitchen and living room just in front of the room that was a bonus fast free Wi-Fi and parking was also given to us we had no issue about cooling or heating system AC run very well and definitely it was any dollar we spent and we will come back again we thank you the whole of this Empress Palace management
Elham, 1-night romance trip
Verified Expedia guest review

6/10 Good

Nice
Jaspinder, 1-night romance trip
Verified Expedia guest review