6/10 Good
6 Dec 2024
Not so great.
We stayed at the Mansion for 2 nights. The pool was ice cold the entire stay, we were told the heater was broken. In the future we will never stay in room 106 again, it is right next to the public restrooms that are open to the public until 8 pm. Which is very noisy and annoying because of all the people. The TV in the room worked the first night but the second night it did not work. The staff gave us $87 dollars off of our 2 night stay, which was $1200. We won’t be going back to this hotel, as there are several others to choose from in the Keys.
Timothy
Timothy, 1-night trip
Verified Hotels.com guest review