Alto Palermo Shopping Center - 4 min drive - 2.6 km
Obelisco - 8 min drive - 6.4 km
Getting around
Buenos Aires (AEP-Aeroparque Jorge Newbery) - 24 min drive
Ministro Pistarini Intl. Airport (EZE) - 44 min drive
Buenos Aires Corrientes Station - 12 min drive
Buenos Aires Palermo Station - 18 min walk
Buenos Aires February 3 Station - 29 min walk
Plaza Italia Station - 15 min walk
Palermo Station - 17 min walk
Malabia - Osvaldo Pugliese Station - 22 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Shopping center shuttle (surcharge)
Casino shuttle (surcharge)
Restaurants
Chori - 1 min walk
Club Eros - 2 min walk
Kentucky - 2 min walk
La Baita - 1 min walk
Keller Serrano Tap Room - 2 min walk
About this property
BENS L'Hotel Palermo
At BENS L'Hotel Palermo, you'll be just a 5-minute drive from Palermo Soho and Embassy of the United States. Guests can take a dip in the outdoor pool, and free perks include WiFi and continental breakfast daily between 7:00 AM and 10:00 AM. Other highlights at this boutique hotel include a terrace and a garden. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Plaza Italia Station is 15 minutes away.
Languages
English, German, Italian, Portuguese, Spanish
At a glance
Hotel size
23 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the cruise terminal, ferry terminal, and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Offsite parking within 164 ft (USD 20 per day)
Street parking available
Transfers
Airport shuttle on request (available 24 hours)*
Cruise terminal shuttle*
Ferry terminal shuttle*
Offsite
Area shuttle*
Shopping center shuttle*
Casino shuttle*
Other information
Smoke-free property
Caters to LGBTQ guests
No stag/bachelor or hen/bachelorette parties
Property amenities
Food and drink
Free continental breakfast 7:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
Coffee/tea in a common area
24-hour room service
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Bicycle rentals nearby
Golf lessons nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Pool loungers
Facilities
1 building/tower
Built in 2011
Safe-deposit box at front desk
Garden
Terrace
Library
Communal living room
An outdoor pool
Accessibility
Elevator
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Grab bar near toilet
Room amenities
Be entertained
32-inch LCD TV
Premium cable channels
First-run movies
Pay movies
Home comfort
Air conditioning (climate-controlled) and heating
Bathrobes
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Pillowtop mattress
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Rainfall showerhead
Bidet
Designer toiletries
Hair dryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Access via exterior corridors
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: USD 1 per person, per night. This tax does not apply to children under 12 years of age.
You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).
Optional extras
Airport shuttle service is offered for an extra charge of USD 40 per vehicle (one-way, maximum occupancy 3)
Cruise ship terminal shuttle and ferry terminal shuttle service is offered for an extra charge
Area shuttle, casino shuttle, and shopping center shuttle service is offered for an extra charge
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for USD 50.0 per night
Parking
Parking is available nearby and costs USD 20 per day (164 ft away)
Pool, spa, & gym (if applicable)
The seasonal pool is open from October to April
Policies
This property caters to LGBTQ+ guests.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
L'Hotel Hotel Palermo
L'Hotel Palermo
L'Hotel Palermo Hotel
L'Hotel Palermo
BENS L'Hotel Palermo Hotel
BENS L'Hotel Palermo Buenos Aires
BENS L'Hotel Palermo Hotel Buenos Aires
Frequently asked questions
Does BENS L'Hotel Palermo offer free cancellation for a full refund?
Yes, BENS L'Hotel Palermo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at BENS L'Hotel Palermo?
Yes, there's an outdoor pool.
Are pets allowed at BENS L'Hotel Palermo?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at BENS L'Hotel Palermo?
No, unfortunately, but there's street parking available.
Is airport shuttle service offered by BENS L'Hotel Palermo?
Yes, an airport shuttle is available. The charge is USD 40 per vehicle one-way.
What are the check-in and check-out times at BENS L'Hotel Palermo?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at BENS L'Hotel Palermo?
No, this hotel doesn't have a casino, but Puerto Madero Casino (13-min drive) is nearby.
What is there to do at BENS L'Hotel Palermo and nearby?
Have fun with nearby activities such as cycling and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a garden.
Does BENS L'Hotel Palermo have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around BENS L'Hotel Palermo like?
BENS L'Hotel Palermo is in Palermo, a short 1-minute walk from Palermo Soho and 2 minutes' walk from Serrano Square. Travelers say that the hotel is in a great location.
BENS L'Hotel Palermo Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.4/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
1 Dec 2024
Lovely hotel in Buenos Aires
Lovely hotel in great neighborhood in Buenos Aires.
Clare Celia
Clare Celia, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
21 Oct 2024
AMAZING
The best and beyong the expectations!!!!!!
Highly reccomended!!
Looking forward to come back!
Gladys
Gladys, 2-night trip
Verified Hotels.com guest review
2/10 Poor
16 Oct 2024
A lot misrepresentation - avoid this hotel
Shocked by the reviews here, location is the only good thing. Please check the bad reviews as they are more reflective of the reality of the condition of this hotel. Our rooms floor was dirty, under the toilet seat had not been cleaned.
A lot of the rooms are misrepresented. There is no sound proofing and the hotel is adjacent to a bar and a ‘private dining room’. The room smelt of damp, our room had visible signs of mould which is frankly dangerous.
The entire hotel needs a renovation. We checked out after one night after not being able to sleep till 5am because of the noise. Hotel has failed to compensate us for the misrepresentations. Unfortunately I can’t upload videos.
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 Sep 2024
Staff and location were great
Patricia
Patricia, 4-night trip
Verified Hotels.com guest review
8/10 Very good
21 Sep 2024
we had the best help from Jose. He helped us navigate activities, currency details and much more. He made our experience in Palermo a great one.
Adriana
Adriana, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
19 Sep 2024
Very clean , very helpfull staff , great prize , will definitely be back
Silvia
Silvia, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
17 Sep 2024
Excellent and helpful staff. Wonderful room and lovely garden.
Antonia
Antonia, 3-night trip
Verified Expedia guest review
10/10 Exceptional
15 Aug 2024
Brian
Brian, 7-night trip
Verified Expedia guest review
10/10 Exceptional
8 Aug 2024
We loved our stay here. Jose was so kind and helpful. It was the most charming place we've ever stayed. After coming off the busy streets it was a beautiful oasis. The location is excellent - near many delicious restaurants.
Kimberly
Kimberly, 3-night trip
Verified Hotels.com guest review
8/10 Very good
17 Jul 2024
Staff very friendly. Very well located. I recommend it
Ian Jepsen
Ian Jepsen, 5-night trip
Verified Expedia guest review
8/10 Very good
29 Jun 2024
Really enjoyed my stay. Staff was very friendly and helpful. Nice breakfast.
Michael
Michael, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
25 May 2024
miguel
miguel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 May 2024
Great location if you want to stay in Palermo. Close to restaurants and cafes. Nice outside space
Susan
Susan, 1-night trip with friends
Verified Expedia guest review
8/10 Very good
12 May 2024
Well located Hotel at a good price. Lovely outside space. Staff were happy to help. Breakfast was ok. Rooms were adequate but probably could do with a refurbish soon. I would definitely stay again.
Susan
Susan, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
3 May 2024
Staff was amazing! They prepared everything we needed for a business stay.
Fernando
Fernando, 1-night business trip
Verified Expedia guest review
6/10 Good
1 May 2024
Decent place to stay.
Martha
Martha, 3-night trip
Verified Expedia guest review
10/10 Exceptional
3 Apr 2024
Magical holiday!
Post cruise visit to Buenos Aires during the Easter holiday. Quiet neighborhood, very walkable! The weekend street fairs are lots of fun. Lots and lots of restaurants all over. After taking the hop on hop off bus, we knew that Polermo was the right neighborhood for us, and BEN'S made it more perfect! The people running the front desk had all the answers to all of our questions. They also had suggestions for us. ****Note - there are no ATM'S in Buenos Aires. Bring cash and go to a Western Union to exchange for Argentinean pesos!
George
George, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 Mar 2024
The place is lovely, it looks like have traveled to the countryside once you enter the doors and the staff is super friendly
Simon
Simon, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
27 Mar 2024
Greg
Greg, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 Mar 2024
Very charming and friendly hotel, tranquil and right in heart of Palermo. They also include a lovely breakfast service. Highly recommend
Hellois
Hellois, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 Mar 2024
Great staff that was helpful and accommodating. The location was convenient to everything. I would definitely stay here again.
Arlene
Arlene, 3-night romance trip
Verified Orbitz guest review
10/10 Exceptional
10 Mar 2024
Greg
Greg, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
6 Mar 2024
Great hotel, with a very accommodating staff. They arranged pick up from the airport and to the cruise port, and let us keep our luggage there while we walked around waiting for our room to be ready. Clean and comfortable room. Very nice and safe location, with a variety of restaurants and stores. Great breakfast. On the morning we left very early for an excursion, the manager met us at our room and had coffee made and a few cookies ready since it was too early for the breakfast buffet. Would highly recommend.
John
John, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
4 Mar 2024
Garden oasis in lovely Palermo
The location of this charming little hotel is perfect for walking. Although our room was basic, it was exactly as advertised. The gardens and breakfast area were beautiful. The staff were so very, very helpful with both pre arrival communication and assistance when we arrived. I highly recommend.
Suzanne
Suzanne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Mar 2024
Lovely location
The staff was very professional and responsive. The location is perfect with many places to walk safely. My room was clean but basic. The grounds were lovely. I would stay there again.