2/10 Poor
30 Sep 2024
The hotel was good even nicer than the pictures, unfortunately, the customer service was not that good.
I would feel miserable if I denied the guest two bananas just because it is 7:40 am and not 8:00 am.
I would also feel embarrassed by giving a hard time to the guest because was checking out 5 minutes late. (11:05 am). Also stop doing faces to the guest ! We paid for a service ! You are not giving nothing for free! I saved you hours by checking in late and I saved you the breakfast !
As soon as I get back home, I ll check my bank account … just to be sure I wont get more surprises !
the hotel is also far from OIA and everything ... you better rent a car or stay in another place.
By the way ! We decided to stay one more night in Santorini ! Guess what ? We found a good customer service hotel.
Peace !
Karen
Karen, 2-night romance trip
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