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Quest Rotorua Central

4.0 star property
Immerse yourself in luxury and get insider knowledge from our friendly team while you’re within walking distance to Polynesian Spa.

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Quest Rotorua Central

Executive Studio, 1 King Bed, Hot Tub
Front of property - evening/night
Directors Suite | Living area
Directors Suite | Living room
Directors Suite

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Non-smoking
  • Laundry facilities
  • Air conditioning
  • Refrigerator
  • Kitchenette
Main amenities
  • 36 smoke-free apartments
  • Daily housekeeping
  • Library
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Concierge services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Kitchenette
  • Cable/satellite TV service
  • Daily housekeeping
  • Washer/dryer
  • Blackout drapes/curtains
  • Elevator
The price is CA $171
CA $199 total
includes taxes & fees
Jan 31 - Feb 1

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Executive Studio, 1 King Bed, Hot Tub

Executive Studio, 1 King Bed, Hot Tub

Executive Studio, 1 King Bed, Hot Tub

Highlights

Balcony
Soundproofed
Private outdoor spa tub
Air conditioning
Kitchenette
Refrigerator
Dishwasher
HDTV
  • 40 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Directors Suite

Directors Suite

Directors Suite

Highlights

Balcony
Separate sitting area
Soundproofed
Private outdoor spa tub
Air conditioning
Kitchenette
Refrigerator
Dishwasher
  • 40 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Hot Tub

Executive Room, 1 Bedroom, Hot Tub

Executive Room, 1 Bedroom, Hot Tub

Highlights

Balcony
Separate sitting area
Soundproofed
Private outdoor spa tub
Air conditioning
Kitchenette
Refrigerator
Dishwasher
  • 41 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
Dishwasher
HDTV
Washer/dryer
  • 43 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio

Studio

Studio

Highlights

Soundproofed
Air conditioning
Kitchenette
Refrigerator
Dishwasher
HDTV
Washer/dryer
Blackout drapes/curtains
  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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CA $203 total
includes taxes & fees
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About the area

Map
1192 Hinemoa Street, Rotorua, 3010

What's nearby

  • Rotorua Night Market - 3 min walk
  • Rotorua Central Mall - 5 min walk
  • Tamaki Maori Village - 6 min walk
  • Polynesian Spa - 8 min walk
  • Eat Street - 10 min walk

Getting around

  • Rotorua (ROT-Rotorua Regional) - 13 min drive

Restaurants

  • ‪Pig & Whistle Historic Pub - ‬4 min walk
  • ‪Scope Cafe Rotorua - ‬3 min walk
  • ‪Kfc - ‬6 min walk
  • ‪Saigon '60S Vietnamese Cuisine - ‬5 min walk
  • ‪El Mexicano Zapata Express - ‬8 min walk

About this property

Quest Rotorua Central

When you stay at Quest Rotorua Central, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Free WiFi is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and parasailing. Bonuses like washers/dryers, refrigerators, and microwaves are in all apartments. Fellow travelers say great things about the helpful staff and location.

Languages

English

At a glance

DONE

Property size

    • 36 apartments
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
    • Contactless check-in available
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 2.5 percent for credit card payments
    • The front desk is open daily from 8:00 AM - 7:00 PM
    • Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Free offsite parking within 656 ft
    • Street parking available
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Free offsite parking within 656 ft
  • Street parking available

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Dishwasher
  • Cookware/dishes/utensils
  • Electric kettle

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: NZD 35.0 per night

Bathrooms

  • Shower
  • Free toiletries
  • Hair dryer
  • Eco-friendly toiletries
  • Towels provided

Living spaces

  • Library

Entertainment

  • 43-inch LCD TV with cable/satellite service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry service

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Soundproofing
  • Well-lit path to entrance
  • Wheelchair accessible (with limits)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Front desk (limited hours)

Location highlights

  • Near the airport
  • In the business district
  • In the city center
  • Near a health or beauty spa
  • Near a hospital

Things to do

  • Bicycle rentals nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Boat tours nearby
  • Rafting nearby
  • Skydiving nearby
  • Sailing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 36 rooms
  • 4 floors
  • 1 building
  • Recycling
  • Double-glazed windows

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 2.5 percent

Children & extra beds

  • Cribs/infant beds are available for NZD 15.0 per day
  • Rollaway beds are available for NZD 35.0 per night

Policies

Onsite parties or group events are strictly prohibited.
This property uses eco-friendly cleaning products.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quest Apartment Rotorua Central
Quest Rotorua Central
Quest Rotorua Central Apartment
Quest Central Apartment
Quest Rotorua Central Rotorua
Quest Rotorua Central Aparthotel
Quest Rotorua Central Aparthotel Rotorua

Frequently asked questions

Does Quest Rotorua Central offer free cancellation for a full refund?
Yes, Quest Rotorua Central does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Quest Rotorua Central?
Sorry, pets aren't allowed.
Is parking offered on site at Quest Rotorua Central?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at Quest Rotorua Central?
Check-in start time: 2:00 PM; Check-in end time: 7:00 PM. Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Quest Rotorua Central and nearby?
Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course.
Does Quest Rotorua Central have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a dishwasher.
What's the area around Quest Rotorua Central like?
Quest Rotorua Central is in the heart of Rotorua, a short 8-minute walk from Polynesian Spa and 3 minutes' walk from Rotorua Night Market. Travelers love the aparthotel's prime location.

Quest Rotorua Central Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

David, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Krishan, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Douglas, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice area and friendly staff
Good area of Rotorua to stay and hotel had all the amenities needed. The staff were lovely and made us feel welcome and a good sized bed! The noise of the pipes when other flats had a shower were loud. Was tough on night one when the room above had a 1am shower. The next night was quiet and got a good sleep but would have been tough to get good sleep if we'd stayed more than a couple of nights
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

I loved staying here!
Lovely staff. Very comfortable bed, sheets and pillows. Good kitchen amenities. Easy walk to everything in town. Will definitely stay again.
Janet, 2-night trip
Verified Hotels.com guest review

6/10 Good

Paula, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Clean
Accommodation was clean and staff are very nice. Its a bit run down and needs an overhaul. The lift is small and slow. Apartments are small.
4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Convenient location and comfy bed, room equipped with washer & dryer
4-night family trip
Verified Hotels.com guest review

8/10 Very good

Dennis, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Retirement Travelers
Excellent central location in downtown Rotorua, friendly staff, clean comfortable room, and fair price for the stay. Easy walk to the east end food court and the lakefront.
Steven, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Quest apartments provides exceptional value. The staff provided exceptional customer service and could not help us enough. The moment I walked into the room I was taken back by the quality modern layout of the amenities from the full size kitchen accommodating a laundrette, spacious bathroom, to the expansive living area with numerous luxury appointments. We could not have asked for any better and provided exceptional value for money. The location was ideal walking distance to the locals shops and restaurants. Quest apartments are now ranked high on our preferred list for accommodation.
Darren, 2-night romance trip
Verified Expedia guest review

6/10 Good

Katrina, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The highlight of the stay was the outdoor, yet sheltered, spa pool in the balcony. Perfect for the rainy weekend. The room was modern, stylish and comfortable. Though we were lucky to be able to secure the last parking lot behind the hotel, there were ample street parking just a short walk away. The street was pretty quiet, but I would expect might get noisy on Night Market day (Thursday?).
Lina, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great in every way - helpful and friendly front desk, perfect location, well equipped kitchenette, clean and comfortable .
Anthony, 3-night romance trip
Verified Expedia guest review

2/10 Poor

We liked Karen she was kind and helpful. We did not like we paid for room with hot tub on balcony but what it actually was is a spa bath that took an hour to fill. We did not like that the house keeping only made a bed and didn’t provide fresh linen. We did not like the tv didn’t work for entire stay. We do not like when asking for reasonable compensation they have handled it with extreme rudeness and have failed to address the issues brought to their attention in person or email. Do not recommend and wouldn’t stay again. But Karen on reception is a kind genuine person and we appreciate you
Emily, 3-night romance trip
Verified Expedia guest review

8/10 Very good

Central Location
The hotel is in the city centre. Walking distance to cafes and restaurants. Parking is limited and inexpensive.
Darren, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Property is in a central location with plenty of shopping and dining options within walking distance
Brandon, 3-night romance trip
Verified Expedia guest review

4/10 Fair

Horrible service
Don't expect friendly service. As a guest, I felt like I was an inconvenience to them. For example when the receptionist found out I had given her my first name not last name when asked for name name at check in, she gave a very rude and unimpressed look. She then tried to blame me for why the reservation could not be located as she was searching the system for only last names. After the horrible check in experience, I then found out they were also performing an early morning pressure cleaning of the rooms windows. This was not advised prior to booking. When asked what time, the response was just "very early". I am a light sleeper so I had been looking forward to a good night of sleep before an important meeting the next day. So I asked if I could move rooms or (given I booked at 3pm on the day and this happened minutes after booking) if I could cancel so I could move to a different hotel where my sleep would not be disturbed. I was told there was no other rooms available and they refused to provide a refund. Eventually after I persisted they found another room. I see when you search the hotel online you can see they have never in years apologised to any negative reviews and instead blame guests. This was consistent with my experience.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Place was fantastic, suitable for my husband who has a neurological condition and needs to have constant access to outside. Nice big space which made it easily accessible for him also
Nikki, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

james, 2-night trip
Verified Hotels.com guest review

6/10 Good

There are better hotels in the area with the same price.
Tiffany Yuting, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed staying at the Quest Central, great location, walkable to local parks, groceries etc. we had a car so there is free parking on the street. Staff very helpful and rooms have a kitchen and good utensils.
Tony, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Stacey, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Dean, 2-night trip
Verified Expedia guest review

10/10 Exceptional

The property was terrific, clean, comfortable and very close to shops, cafes and restaurants
colin, 3-night romance trip
Verified Expedia guest review