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Holiday Inn Bucaramanga Cacique, an IHG Hotel

3.5 star property
Family-friendly Bucaramanga hotel with full-service spa, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Bucaramanga Cacique, an IHG Hotel

Outdoor pool
Exterior
Suite, 1 Bedroom (Walk-In Shower)
Suite, 1 Bedroom (Walk-In Shower)
Standard Room, 1 King Bed

Reviews

9.4 out of 10

Exceptional

Guests liked:

Friendly staff

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
  • Spa
    Spa
  • Free parking
    Free parking
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour health club
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe
  • Babysitting
For families
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
The price is CA $97
CA $97 total
includes taxes & fees
Nov 30 - Dec 1

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Premium Room

Premium bedding, down comforters, minibar, in-room safe

Premium Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, minibar, in-room safe

Standard Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 41 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 1 King Bed

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (High Floor)

Premium bedding, down comforters, minibar, in-room safe

Standard Room, 2 Double Beds (High Floor)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Mini-fridge
TV
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

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Pool
Free breakfast
Spa
Airport transfer
9.0 out of 10, Wonderful, (1023)
The price is CA $96
CA $96 total
includes taxes & fees
Dec 13 - Dec 14
Hotel Dann Carlton Bucaramanga
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About the area

Map
Transversal Oriental Con Calle 93, Bucaramanga, Santander, 68001

What's nearby

  • Cacique Shopping Mall - 1 min walk - 0.0 km
  • Cabecera Shopping Mall - 3 min drive - 2.6 km
  • San Pio Park - 4 min drive - 3.0 km
  • Canaveral Mall - 5 min drive - 4.7 km
  • Clínica Foscal Internacional - 5 min drive - 4.4 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 55 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Crepes & Waffles - ‬1 min walk
  • ‪Mis Carnes Parrilla - Bucaramanga - ‬1 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Maki - ‬2 min walk
  • ‪Chiflas CC El Cacique - ‬1 min walk

About this property

Holiday Inn Bucaramanga Cacique, an IHG Hotel

When visiting Bucaramanga, Holiday Inn Bucaramanga Cacique, an IHG Hotel is a great choice to consider. Guests can be pampered with massages at the spa, and 1622 Restaurant, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, an outdoor pool, and a poolside bar. Fellow travelers say great things about the helpful staff.

Languages

English, Spanish

At a glance

Hotel size

  • 190 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
  • Contactless check-in available
  • Minimum check-in age: 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Parents must have child's birth certificate and photo ID*
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site
  • Free offsite parking nearby

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool
  • Playground
  • Babysitting (surcharge)
  • Toys
  • Art supplies

What to do

  • Shopping

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (4176 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2013
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Communal living room
  • 24-hour health club
  • An outdoor pool
  • Full-service spa
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site

Room amenities

Be entertained

  • Television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sol & Vida. Services include massages. The spa is open daily.

Dining

1622 Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Bucayba GastroBar - This poolside rooftop bar specializes in international cuisine and serves dinner only. Open daily.
Piatti dal Cielo - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately COP 34000 for adults and COP 20800 for children
  • Airport shuttle service is offered for an extra charge of COP 40000 per vehicle (one-way, maximum occupancy 2)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children costs COP 40000 (one-way)
  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Bucaramanga
Holiday Inn Bucaramanga Cacique
Holiday Inn Cacique
Holiday Inn Cacique Hotel
Holiday Inn Cacique Hotel Bucaramanga
Holiday Inn Bucaramanga Cacique Hotel

Frequently asked questions

Does Holiday Inn Bucaramanga Cacique, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Bucaramanga Cacique, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Bucaramanga Cacique, an IHG Hotel?
Yes, there's an outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Holiday Inn Bucaramanga Cacique, an IHG Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Holiday Inn Bucaramanga Cacique, an IHG Hotel?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Holiday Inn Bucaramanga Cacique, an IHG Hotel?
Yes, an airport shuttle is available. The charge is COP 40000 per vehicle one-way.
What are the check-in and check-out times at Holiday Inn Bucaramanga Cacique, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. Check-out time is 1 PM. Contactless check-in is available.
What is there to do at Holiday Inn Bucaramanga Cacique, an IHG Hotel and nearby?
Holiday Inn Bucaramanga Cacique, an IHG Hotel has 2 bars and a spa, as well as an outdoor pool and a 24-hour health club.
Are there restaurants at or near Holiday Inn Bucaramanga Cacique, an IHG Hotel?
Yes, there are 2 onsite restaurants, featuring international cuisine and poolside dining.
What's the area around Holiday Inn Bucaramanga Cacique, an IHG Hotel like?
Holiday Inn Bucaramanga Cacique, an IHG Hotel is in Sotomayor, a short 1-minute walk from Cacique Shopping Mall and 17 minutes' walk from La Flora Ecological Park.

Holiday Inn Bucaramanga Cacique, an IHG Hotel Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Very good

Maria Teresa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We received excellent service by the team, and especially would like to give Christian and Adriana from the breakfast restaurant thank you for your attention, to like me feel at home and for taking care of us.
Jermira, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

People are very polite, accommodating, and helpful. The hotel is located on top of a shopping center with a wide variety of products from clothing to shoe stores, a movie theater, a casino, and food court. The hotel itself has an excellent restaurant and an expectacular bar by the poolside with an even more expectacular view of the city and mountains.
Juan, 9-night family trip
Verified Expedia guest review

10/10 Exceptional

Everth, 4-night trip
Verified Expedia guest review

8/10 Very good

Only problem was the smell when they were painting the parking garage expanded to the rooms during the night. They moved me to another room which solved the problem but a bit inconvenient.
Julian, 3-night trip
Verified Expedia guest review

10/10 Exceptional

The staff at this location is superb! Very friendly and professional. The hotel is very clean! I highly recommend the rooftop, it has an amazing view and great drinks! The staff is amazing here. Dont miss the chance to have breakfast… fantastic!
Jimena, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

I love the hotel. Unfortunately, I was not able to reserve a suite again because they are sold out.
Vilma, 3-night trip
Verified Expedia guest review

8/10 Very good

The music at the bar was too folkypop, I.e. in port taste, other than awfullly loud.
Manuel, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exelent property staff
Nidia, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

David, 2-night family trip
Verified Hotels.com guest review

6/10 Good

I experienced issues at check-in. From my app, appeared that the room was paid, however the hotel did not have it registered. Therefore I needed to check my credit card statements, leave another open voucher... Very uncomfortable.
Roderick, 3-night trip
Verified Hotels.com guest review

4/10 Fair

It's a good hotel with nice staff. My only complaint is for the price you pay, breakfast still isn't included. Which is unusual for Colombia. No complimentary water. Rooftop bar and pool are nice. Right next to Cacique Mall.
Joseph, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great experience. Frank is very helpful!
Steve, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Best hotel in the city
Michael, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel! The service is wonderful .
Scott, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Very good all perfect
Jose, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Great location, service and awesome views.
Everything about this hotel is excellent. People is very kind and helpful. Very clean room and bathroom. The restaurant in the roof top is awesome, very recommended.
Sonia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Terry, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Jesse, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carolina, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Maria V, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brian, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Jungjin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful rooftop restaurant and pool. Excellent staff.
John, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Alfredo, 5-night trip
Verified Expedia guest review