This was the most awful experience I have EVER had at a motel/hotel. I checked in and was given a room on the 2nd floor. There is no elevator so I had to hoist my bag up to the 2nd floor; I just had cervical spine surgery Aug 29 so that wasn’t ideal at all. I got to my room, and it had a strange smell. I wasn’t expecting the Ritz so I overlooked that. I pulled back the bedding and right away noticed black hairs on the white sheets. The other queen bed in the room was clean so I overlooked that. I was too tired honestly. Then I noticed the comforter had cigarette holes; I asked for a new comforter, and they brought it up quickly. I turned on the heat, and immediately the Heating unit started smoking! It set off the fire alarm!!! When I called downstairs, the attendant told me it was because the heating unit hadn’t been used in awhile. I’m not an idiot and know for a fact that that had nothing to do with it. They moved me to a 2nd room and that unit also started smoking!!! Again, they tried to tell me it was because the unit had not been used in a while. I know, with 100% certainty, that even heating units that have not been used in a while, do not smoke! They moved me to another room, and the deadbolt on the third room didn’t lock, at that point I asked for a refund and checked into another motel. I’m still waiting on my refund. This place was dirty, scary, and the occupants sketchy. NEVER AGAIN!!!