2/10 Poor
26 Dec 2024
Bedbugs in Room 219 - Warning!
I'm a business traveler who has stayed in hundreds of Best Western properties over the years with overall great experiences.
So I was disheartened to wake up at 3am on the first night of my stay (after having checked the sheets before going to bed) to find bed bugs biting and crawling on me. I left my belongings in the room to avoid spreading bedbugs back to my home.
The hotel manager and night clerk refunded my stay, but neither they nor Best Western Corporate were interested in compensating me for my clothes (which they offered to wash, although I was not willing to take that risk) or luggage (which I also had to throw away).
I have had scarring from the bites (I'm allergic to most bug bites), so I wanted to warn others to be extra careful if you're planning to stay at this location.
Blake
Blake, 1-night business trip
Verified Hotels.com guest review