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The Crew Hotel Kualanamu International Airport

3.0 star property
Medan hotel with spa and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Crew Hotel Kualanamu International Airport

Front of property
Reception
Economy Class | Desk, free WiFi
Business Class | Bathroom shower
Interior detail

Reviews

7.2 out of 10

Good

Popular amenities

  • Airport transfer
  • Spa
  • Laundry facilities
  • Air conditioning
  • 24/7 front desk
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant
  • Full-service spa
  • Free airport shuttle
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Free newspapers in the lobby
Feel at home
  • Refrigerator
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Elevator

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Economy Class

Economy Class | Desk, free WiFi

Economy Class

Highlights

Air conditioning
Refrigerator
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Business Class

Business Class | Desk, free WiFi

Business Class

Highlights

Air conditioning
Refrigerator
Private bathroom
Coffee/tea maker
Free bottled water
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Lobby

Crew Express Hotel

Free breakfast
Airport transfer
Free parking
Free WiFi
7.0 out of 10, Good, (15)
The price is $16
includes taxes & fees
$14 per night
Dec 1 - Dec 2
Crew Express Hotel
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About the neighborhood

Map
Jalan Arteri Bandara Kuala Namu No. 09, Medan, 20372

What's nearby

  • Grand City Hall - 19 min drive - 19.1 km
  • Medan Mall - 19 min drive - 18.8 km
  • Great Mosque of Medan - 20 min drive - 19.2 km
  • Maimun Palace - 20 min drive - 19.1 km
  • Sun Plaza - 21 min drive - 21.1 km

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 7 min drive
  • Bandara Kualanamu Station - 9 min drive
  • Bandara Kualanamu Station - 10 min drive
  • Bandar Khalipah Station - 16 min drive
  • Free airport shuttle

Restaurants

  • ‪PappaRich - ‬2 min walk
  • ‪RM Padang Raya - ‬7 min drive
  • ‪D'raja Coffee Hub KNO - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪D'lobby Hub Kno - ‬2 min walk

About this property

The Crew Hotel Kualanamu International Airport

Located just 4.5 mi (7.2 km) from the airport, The Crew Hotel Kualanamu International Airport offers a free shuttle (available 24 hours). Guests can indulge in spa services at the spa, and Indonesian cuisine is served at Cockpit, which is open for breakfast, lunch, and dinner.

Languages

English

At a glance

Hotel size

  • 152 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 11:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Motorcycle parking only on site

Transfers

  • Free airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Room service (limited hours)

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Full-service spa

Accessibility

  • Elevator

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, cabin spa. The spa is open daily.

Dining

Cockpit - This restaurant specializes in Indonesian cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Policies

This property accepts credit cards, debit cards and cash.

Also known as

Crew Hotel KNO Medan
Crew Hotel KNO
Crew KNO Medan
Crew Hotel Kualanamu International Airport Medan
Crew Hotel Kualanamu International Airport
Crew Kualanamu International Airport Medan
Crew Kualanamu International Airport
The Crew Hotel KNO
Crew Kualanamu Airport
The Crew Kualanamu Medan
The Crew Hotel Kualanamu International Airport Hotel
The Crew Hotel Kualanamu International Airport Medan
The Crew Hotel Kualanamu International Airport Hotel Medan

Frequently asked questions

Does The Crew Hotel Kualanamu International Airport offer free cancellation for a full refund?
Yes, The Crew Hotel Kualanamu International Airport does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Crew Hotel Kualanamu International Airport?
Sorry, pets and service animals aren't allowed.
Is airport shuttle service offered by The Crew Hotel Kualanamu International Airport?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at The Crew Hotel Kualanamu International Airport?
Check-in start time: 2 PM; Check-in end time: 11:00 PM. Check-out time is noon.
What is there to do at The Crew Hotel Kualanamu International Airport and nearby?
The Crew Hotel Kualanamu International Airport has a spa.
Are there restaurants at or near The Crew Hotel Kualanamu International Airport?
Yes, Cockpit offers Indonesian cuisine.

Reviews

7.2

Good

8.0/10

Cleanliness

7.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

Laura, 1-night trip
Verified Expedia guest review

8/10 Very Good

john d, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The room is reasonably big and very comfortable. The bathroom is clean but too small..
Edwin, 1-night business trip
Verified Hotels.com guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Timir, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Close to airport Close to airport Close to airport
1-night trip with friends
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

8/10 Very Good

1-night trip
Verified Expedia guest review

10/10 Exceptional

Staff very friendly and helpfull. Recommend for a visvisit anytime.
1-night trip
Verified Wotif guest review

8/10 Very Good

location was great for quick layover. This is a flight crew hotel so rooms have total darkness ability.
BigIslandGuy, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Nice, clean and good service
Great place to stay for a stop over
Tudor, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Very close to airport
Super close to airport, got there in 10 minutes. Bit disappointed with breakfast experience, asked for vegetarian but got a big chicken in the box and wasn’t allowed to eat the buffet breakfast after that!
rs, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Thank you
Staff are welcoming us and free shuttle bus to airport standby for us at morning.
Setiawan, 1-night family trip
Verified Hotels.com guest review

6/10 Good

The first day, when I checked in the hotel room at 2pm to 4 pm, I had experienced the aircon wasn’t working..it was very warm with the room facing the afternoons sun. No one attended to me after 2 complains.., so I packed up my luggage and informed the receptionist that I wanted to reject this room and so I went down to meet them at the receptionist counter got my room changed, But to a much smaller one ☹️.
Edwin, 1-night trip
Verified Hotels.com guest review

6/10 Good

1-night trip
Verified Expedia guest review

8/10 Very Good

Lawrence, 1-night romance trip
Verified Hotels.com guest review

6/10 Good

All good except for cold uninspiring breakfast
1-night trip
Verified Expedia guest review

8/10 Very Good

Great transit stay
I had an early flight so the location was perfect. The complimentary shuttle to the airport an added bonus. I chose business class room as the standard do not have any windows. The room and amenities was very clean and modern.
1-night business trip
Verified Expedia guest review

4/10 Fair

Thin walls
If your sleep is easily disturb by sound, skip this hotel. Thin walls.
lim, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Close to airport and train station
Excellent quite place to stay if connections are required for air and train travel.
1-night trip
Verified Orbitz guest review

8/10 Very Good

We stayed overnight and the staff were very helpfull
1-night trip
Verified Expedia guest review

8/10 Very Good

Very good
Over all a nice hotel nice and comfortable.
Edwin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Its OK
Its ok for an overnight if linking flights as its close to airport. There is a breakfast available but no restaurant for meals which is a pain. I go next door to The Crew Hotel which is most probably a better choice if you need an all in one. Hotel is clean and cheap for the location.
Brayden, 1-night trip
Verified Wotif guest review

8/10 Very Good

Our stay was perfect
Some folks had issues here; we did not. Our room was clean and comfortable, no noise, no bugs, no issues. We wanted a hotel close to the airport and this ended up perfect. I wouldn't recommend staying at this location unless you are purposefully trying to remain close to the airport but if proximity and convenience is your goal then Crew should be a solid option.
Justin, 1-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place to stay and rest
Nice place near food court and have 3D museum. This hotel have free shuttle bus to kualanamu airport. Nice hotel service
1-night family trip
Verified Hotels.com guest review