Enjoy your visit to York with a stay at Tru by Hilton York. Guests can grab a bite to eat at the restaurant and visit the fitness center for a workout. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
Hotel size
106 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in/out available
Minimum check-in age: 21
Check-out time is 11:00 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Guests will receive smart lock details
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free uncovered onsite self parking
Free onsite extended parking
Free onsite RV/bus/truck parking
Wheelchair-accessible parking and van parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast on weekday mornings 6:00 AM–9:00 AM
Restaurant
Coffee/tea in a common area
Snack bar/deli
What to do
Pool table
Hiking/biking trails nearby
Winery tours nearby
Working away
Business center
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
1 building/tower
Built in 2017
Fitness center
Arcade/game room
Outdoor furniture
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Visual alarms in hallways
Wheelchairs available on site
Closed captioned TV
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch flat-screen TV
Premium TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Towels
Stay connected
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
LED light bulbs
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Tru Hilton York Hotel
Tru Hilton York
Tru by Hilton York York
Tru by Hilton York Hotel
Tru by Hilton York Hotel York
Frequently asked questions
Does Tru by Hilton York offer free cancellation for a full refund?
Yes, Tru by Hilton York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru by Hilton York?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton York?
Yes, there's free self and extended parking. Free RV/bus/truck parking is available.
What are the check-in and check-out times at Tru by Hilton York?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Tru by Hilton York?
No, this hotel doesn't have a casino, but Hollywood Casino York (5-min drive) is nearby.
What is there to do at Tru by Hilton York and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes casino gaming. Enjoy amenities like a fitness center and an arcade.
Are there restaurants at or near Tru by Hilton York?
Yes, there's an onsite restaurant.
What's the area around Tru by Hilton York like?
Tru by Hilton York is located a short 11-minute walk from Harley Davidson Factory.
Tru by Hilton York Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.0/10
Amenities
9.4/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
3 Jan 2025
Best Stay
This stay was my favorite of all time. The hotel is modern, clean, the staff are super friendly and helpful. I will stay here again in a heartbeat.
Leslie
Leslie, 1-night trip
Verified Hotels.com guest review
2/10 Poor
26 Dec 2024
wrong place to stay.
the charge me a lot of money for not staying.
Kevin
Kevin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 Dec 2024
Amy
Amy, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
8 Dec 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
7 Dec 2024
Overnight stay for a business trip. Very clean, staff is very friendly.
Joseph
Joseph, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
18 Nov 2024
Good stay but some staff was rude
The hotel was clean and the night staff was very good and friendly. Loved the facilities for kids that they had pool and the other board games.
However didn’t had great experience at the buffet. The staff member was rude and not polite. Some of the items either got finish or there was huge delay in refilling. When asked the staff member she was super rude to all the people who were asking her.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
10 Nov 2024
Steven
Steven, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
6 Nov 2024
Luci
Luci, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 Oct 2024
Dwayne
Dwayne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 Oct 2024
Highly recommended
Cute theme. Clean and nice design. Good service at front desk.
Richard
Richard, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 Oct 2024
Susan
Susan, 2-night trip
Verified Hotels.com guest review
8/10 Very good
7 Oct 2024
I would like check out at 12:00 eleven is too early, breakfast was nice! We did enjoy our stay and you are pet friendly 🐶
Laura A
Laura A, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
23 Sep 2024
Great location for what we were in town for. Staff was friendly.
Krista
Krista, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
22 Sep 2024
Excellent
This hotel was excellent and I would stay here again. The toiletries were nice including a lemon lotion. The hotel was clean, the bed was comfortable and it was quiet. They have a great area downstairs for family and friends to get together, sit and talk. Breakfast was good.
JANICE
JANICE, 1-night trip
Verified Hotels.com guest review
8/10 Very good
21 Sep 2024
We stay here every time we come to York. We like Tru hotels. Some of the lobby pillows on couches and hanging chairs need cleaned or replaced.
Joni
Joni, 3-night romance trip
Verified Expedia guest review
8/10 Very good
21 Sep 2024
Alicia
Alicia, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 Sep 2024
Convenient, clean , gas station walkable across the street
It’s
It’s, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
15 Sep 2024
I don't like reviews
Hiram
Hiram, 1-night trip
Verified Expedia guest review
8/10 Very good
15 Sep 2024
Overall the property was great. I could't close the blinds so the light from outside disturbed my sleep.
The waer in the shower is not well controlled and runs all over the floor in the bathroom when taking a bath.
Mona
Mona, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
14 Sep 2024
I really like the Tru hotels
The Hilton Tru hotel brand is great! Fairly simple, well thought out rooms with very comfortable beds. Nice shower in room.
Steven
Steven, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
13 Sep 2024
value for the price. good food and gas very close by.