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Hotelcoz All Inclusive

3.5 star property
All-inclusive beachfront resort with spa, near Playa San Juan

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotelcoz All Inclusive

Indoor pool, 4 outdoor pools
On the beach, white sand, free beach cabanas, sun loungers
On the beach, white sand, free beach cabanas, sun loungers
Deluxe Panoramic , Ocean View | In-room safe, individually decorated, individually furnished, desk
Exterior detail

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Connecting rooms available
  • Airport transfer
  • Spa
  • Gym
  • 24/7 front desk
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools and indoor pool
  • Free children's club
  • Outdoor tennis court
  • Fitness center
  • Free use of bicycles
  • Free beach cabanas
  • Beach sun loungers
  • Beach towels
Feel at home
  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Balcony Athletic Ocean View Guarantee

In-room safe, individually decorated, individually furnished, desk

Balcony Athletic Ocean View Guarantee

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Sky Top

Premium Sky Top | In-room safe, individually decorated, individually furnished, desk

Premium Sky Top

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 516.67 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

Sky Ocean View | In-room safe, individually decorated, individually furnished, desk

Sky Ocean View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 516.67 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished, desk

Balcony Ocean View Guarantee

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 516.67 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Garden View

Garden View | In-room safe, individually decorated, individually furnished, desk

Garden View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
  • 516.67 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

Aerial view

El Cozumeleño Beach Resort - All Inclusive

Pool
Spa
Free parking
Free WiFi
7.0 out of 10, Good, (1015)
The price is $180
includes taxes & fees
$147 per night
Jan 7 - Jan 8, 2025
El Cozumeleño Beach Resort - All Inclusive
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About the neighborhood

Map
Playa Santa Pilar Km 4.5, Top Floor, Cozumel, QROO, 77600

What's nearby

  • Playa San Juan - 16 min walk - 1.4 km
  • Cozumel Maritime Terminal - 6 min drive - 5.4 km
  • Punta Langosta Pier - 7 min drive - 6.1 km
  • Dolphinaris - 8 min drive - 7.0 km
  • Stingray Beach - 9 min drive - 8.3 km

Getting around

  • Cozumel Intl. Airport (CZM) - 11 min drive
  • Airport drop-off service

Restaurants

  • ‪Islands Beach Club - ‬12 min walk
  • ‪Marimex - ‬9 min drive
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Cocotiki - ‬1 min walk
  • ‪Tequila Beach Club Cozumel - ‬2 min drive

About this property

Hotelcoz All Inclusive

At Hotelcoz All Inclusive, you can spend time at the beach enjoying free cabanas, beach massages, and volleyball, plus you'll have access to onsite scuba diving, snorkeling, and parasailing. There's plenty of fun with the 4 outdoor pools and indoor pool, and guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, facials, and mani/pedis. El Cocal, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this all-inclusive resort include 4 bars/lounges, a free kid's club, and a beach bar. Fellow travelers say great things about the helpful staff and beach location.

All inclusive

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
Room service during certain hours

Languages

English, Spanish

At a glance

Hotel size

  • 251 units
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: midnight
  • Express check-in available
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
  • Prior to arrival, you must complete online registration via a secure link
  • You will be asked to provide the property with a copy of your government-issued photo ID after booking
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
  • All guests, including children, are required to present a valid government-issued ID card at check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 21

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport drop off from 8:00 AM to 4:00 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 2 restaurants
  • 4 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Grocery/convenience store
  • Toys
  • Pool gate

What to do

  • On the beach
  • Fitness classes
  • Beach volleyball
  • Mini golf
  • Kayaking
  • Parasailing
  • Boat tours
  • Scuba diving
  • Snorkeling
  • Evening entertainment
  • Pool table
  • Foosball
  • Table tennis

Working away

  • 4 meeting rooms
  • Computer station
  • Conference space (5381 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Romance packages

Facilities

  • 2 buildings/towers
  • Built in 1979
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness center
  • 4 outdoor pools
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and facials. The spa is open daily.

Dining

El Cocal - This beachfront buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
La Veranda - Overlooking the ocean and pool, this restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Lobby Bar - Onsite bar. Open daily.
Swim up Bar - Onsite bar. Open daily.
Snack Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 40 per person
  • Early check-in can be arranged for an extra charge of USD 60 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Airport shuttle service for children up to age 10 costs USD 30

Pool, spa, & gym (if applicable)

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

HotelCoz Top Hotel Cozumel
HotelCoz Top Hotel
HotelCoz Top Cozumel
HotelCoz Top Resort Cozumel
HotelCoz Top Resort
Hotelcoz All Inclusive Resort
Hotelcoz All Inclusive Cozumel
Hotelcoz All Inclusive Resort Cozumel

Frequently asked questions

Does Hotelcoz All Inclusive offer free cancellation for a full refund?
Yes, Hotelcoz All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotelcoz All Inclusive?
Yes, there are 4 outdoor pools, an indoor pool, and a children's pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Hotelcoz All Inclusive?
Sorry, pets aren't allowed.
Is parking offered on site at Hotelcoz All Inclusive?
Yes, there's free self parking.
Is airport shuttle service offered by Hotelcoz All Inclusive?
Yes, a shuttle from the hotel to the airport is available from 8:00 AM to 4:00 PM on request. The charge is USD 40 per person.
What are the check-in and check-out times at Hotelcoz All Inclusive?
Check-in start time: 3 PM; Check-in end time: midnight. There's a charge of USD 60 for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in is available.
What is there to do at Hotelcoz All Inclusive and nearby?
Have fun with onsite activities like kayaking, parasailing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 4 outdoor swimming pools. Hotelcoz All Inclusive also has 4 bars, an indoor pool, and a fitness center, as well as an arcade and a garden.
Are there restaurants at or near Hotelcoz All Inclusive?
Yes, there are 2 onsite restaurants, featuring beachfront dining, international cuisine, and ocean views.
Does Hotelcoz All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Hotelcoz All Inclusive like?
Hotelcoz All Inclusive is in Zona Hotelera Norte, a short 16-minute walk from Playa San Juan.

Reviews

7.2

Good

7.8/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Fair

We were assigned a room with a king bed when we asked for 2 beds, also there was no coffee maker or fridge in our room. When I asked about getting a coffee maker I was told I could upgrade my room for 60.00 a night lol. The manager said he could rent me a fridge for 10.00 a night, but when I asked if I could rent a coffee machine instead he got rude and said no. Our room was a deluxe ocean view, and the shower door would not close, the bathroom faucet was loose and hanging, the a/c would not cool below 77f,and the slider to the patio took both of us to open and close. Fatima at the front desk was absolutely a gem in a very negative stay however.
Charles, 2-night romance trip
Verified Expedia guest review

8/10 Very Good

We had a wonderful stay. It's not a 5 star resort and we knew that when we booked it. The food was ok and there were a few issues with the water flow in the sink and shower in our room, but we made it work. The mini golf was pretty much unusable as it was flooded. But the A/C worked good in our room and the friendliness of the staff made up for any small issues we encountered. The beach and snorkeling was amazing. It was a nice quiet stay without a party crowd and always plenty of beach chairs. We would definitely stay here again.
Carrie, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Love the ocean and fish
Kevin, 3-night trip
Verified Expedia guest review

8/10 Very Good

TIFFANY DAWN, 5-night trip
Verified Expedia guest review

4/10 Fair

Jackeline, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Sarah, 3-night trip
Verified Expedia guest review

6/10 Good

The food wasn't very good. The pool was dirty.
Timothy George, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

This is definitely by far the best hotel that we’ve ever been to in Cancun. We have been coming for years and probably been to almost every single hotel, all inclusive, and not all inclusive. The food is absolutely amazing, the property is stunning. The pool, the beach, just breathtaking. Now, let’s talk about the staff, you hear online about how wonderful they are, but I can’t tell you how right they are. When I tell you this staff is amazing. The staff gets 20 stars out of 10. The management is the most wonderful person. We’ve been coming to the hotels even that we have a beautiful condo here. We will continue to come to this hotel before everybody else from now on. We can’t wait to come back and we’re still here.
Eric, 1-night family trip
Verified Expedia guest review

4/10 Fair

Hot tub was cold and pool was dirty. No bathtub, microwave of fridge in room.
Timothy, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

They need to do some updates
Debra Marlene, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved the beach area. It is the best one and you can see fishes in the water.
Melissa Aguilera, 6-night romance trip
Verified Travelocity guest review

8/10 Very Good

loved that the pools stayed open late. great beach area and great snorkeling. quiet family place.
laurelee Marie, 9-night family trip
Verified Expedia guest review

4/10 Fair

El costo no lo vale
No fue una buena experiencia para el costo por noche, desde la llegada no tenían la reservación, check in muy lento, servicio muy mal por parte del personal, (un mesero al solicitar una bebida me dice eso lo tiene que ver con su mesero no conmigo), encontramos una mosca en nuestro platillo, servicio en alberca muy escaso, no tenían un licor básico durante todo un día en el bar de lobby y tenía que ir a otro bar para poder obtenerlo whisky
Alejandro, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

While this is an older hotel, the staff were amazing! We had a fantastic stay. We loved that it was quiet and the pool area was never overfull. The beach, while small, is great for snorkeling. We were able to snorkel right there in front of the hotel. The buffet is just okay, but there are great options on the menu. The beef tacos were delicious! We plan to return next year.
Kerri L, 7-night romance trip
Verified Expedia guest review

8/10 Very Good

Cheryl Kristine, 4-night trip
Verified Expedia guest review

8/10 Very Good

We really enjoyed the catamaran and jeep tour with Kevin that we paid extra for. I would recommend going to the tour desk and setting up excursions. Bring extra cash for the services. Great place if you want a quiet island experience. I would fly in directly to Cozumel instead of Cancun next time I go.
Filmon, 6-night romance trip
Verified Expedia guest review

8/10 Very Good

Property was decent. Did not like the accessibility for birds to interfere with meals (one dropped turds on the table while eating dinner). Also, the outdoor dining was mosquito heavy and uncomfortable. The staff was great and the facilities were clean and comfortable.
Arthor, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Everything you need for a fun vacation is on site. Now this is the 2nd time at this resort and the only thing i miss from 2years ago is that there are no more nightly shows and early morning yoga. I wish they would bring them back. Also they had a Lady making fresh tortillas everyday at the buffet at lunch time and this time she was not there. I asked mangnt about it because she was a main reason for us returning to El Cozumeleño. They have the tortilla Machine in storage., bring it out and make us fresh tortillas. That was a highlight. Covered pool to get away from the sun is also great.
Cesar, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

This hotel served the purpose we intended to have. The room was spacious. The staff were friendly with great hospitality and guest service. Leonardo at the restaurant was an exceptional server~Thank you. I enjoy the ala carte menu over the buffet. Having the Pepe scuba at their premises was the highlight of my stay there b/c I was able to do beach dive without traveling anywhere else. Oh and the beach was also my favorite and perfect for snorkeling b/c of the so many different species of fishes that hangs around the beach and seems not bothered by the people at all. It was a perfect stay and I strongly recommend it and I would definitely stay again..
Lidiya, 4-night family trip
Verified Orbitz guest review

4/10 Fair

Hotel staff is nice and courteous, however the hotel is definitely need an upgrade (at least an upkeep). Food choice is another area where major improvement is a must.
Khai, 3-night family trip
Verified Expedia guest review

6/10 Good

Air conditioning did not work well. Was moved into a second room and still didnt cool down well. It would not go lower than 74.
Lyndsey, 7-night trip
Verified Expedia guest review

8/10 Very Good

Beds old and like sleeping on a board. Pools need tile repairs and cleaning. Staff and beach are amazing. Seems like they were trying make things better. We would return though.
Frank, 10-night family trip
Verified Expedia guest review

8/10 Very Good

Great beach for snoring!
Marrisa, 9-night family trip
Verified Expedia guest review

2/10 Poor

Brittany, 2-night trip
Verified Expedia guest review

8/10 Very Good

We didn’t have high expectations for this property based on some of the reviews. And honestly was surprised it wasn’t as bad as we expected haha. It was hot, the ac was horrible in the rooms and no fans in any of the common areas. Just some fans at dinner would’ve helped tremendously. The food was ok, few options but was tasty. A la carte and room service was always a good option if nothing great on buffet. The birds in the buffet area were annoying, but they kept the food covered. Drinks typical resort drinks. Rooms very outdated, definitely needs renovation. My kids loved the kids club (1&2 year old) pools definitely needed some upkeep and were about 8/10 on cleanliness. Beach amazing, views spectacular!! Event coordinator was great and helped us have a perfect vow renewal. Staff was great, always friendly and helpful. Slow to get things to room sometimes, but understandable. Convenient location to downtown, about 10 min drive. Taxis were always outside resort, but we rented a car so we didn’t need them. Overall this was a good experience, it’s a budget friendly vacation.
Lenora, 5-night family trip
Verified Expedia guest review

General property information

Travelers Say
"The pools are well kept and nice."
Reasons to Book
Outdoor Pool
Check-In Time
3:00 PM
Check-Out Time
11:00 AM

More ways to book