6/10 Good
31 Dec 2024
Ok- you get what you pay for.
Toilet was clogged not long after we checked in. Called the front desk for help and never heard anything back. Called the next morning and still nothing. Tracked down a housekeeper but there was a language barrier. Had to go to front desk to try to get this sorted out. Was offered that we could use the office toilet, but seeing as I was paying for a room I’d kinda like to sue the one that I paid for.., Finally someone from maintenance came by and fixed the issue, but wouldn’t had been resolved had I not been proactive.
Issue 2- only one set of towels for two people. Never resolved.
Issue 3- 3 nights with zero housekeeeping.
Bed was hard and pillows were cheap.
Floor was dirty- serious grocery store feet from walking around the room.
Jeremy
Jeremy, 3-night trip
Verified Hotels.com guest review