Hotel Neutor Express puts you in a great location, within a 15-minute walk of Salzburg Christmas Market and Mirabell Palace and Gardens. Guests looking for a bite to eat can check out the coffee shop/cafe, and the bar/lounge is the perfect spot to grab a drink at the end of the day. A snack bar/deli and a terrace are other highlights. Fellow travelers like the overall property condition.
Languages
English, German, Spanish
At a glance
Hotel size
45 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11 AM
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (EUR 19 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Traveling with children
Children stay free (see details)
Working away
Meeting rooms
Conference center
Services
Front desk (limited hours)
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Terrace
Art gallery on site
Designer stores on site
Shopping mall on site
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.85 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 19 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
Guests must contact this property in advance to reserve cribs/infant beds
Parking
Self parking costs EUR 19 per day
Policies
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 50101-000082-2020
Also known as
Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg
Frequently asked questions
Does Hotel Neutor Express offer free cancellation for a full refund?
Yes, Hotel Neutor Express does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Neutor Express?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Neutor Express?
Yes. Self parking costs EUR 19 per day.
What are the check-in and check-out times at Hotel Neutor Express?
Check-in start time: 3 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Hotel Neutor Express?
No, this hotel doesn't have a casino, but Klessheim Palace Casino (8-min drive) is nearby.
What's the area around Hotel Neutor Express like?
Hotel Neutor Express is in Riedenburg, a short 7-minute drive from W.A. Mozart Airport (SZG) and 10 minutes' walk from Salzburg Christmas Market.
Hotel Neutor Express Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
7.6/10
Staff & service
6.2/10
Amenities
6.4/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
2/10 Poor
1 Jan 2025
Pat
Pat, 3-night trip
Verified Hotels.com guest review
8/10 Very good
25 Dec 2024
Yi-Hsiang
Yi-Hsiang, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
11 Dec 2024
Lindsey
Lindsey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 Nov 2024
Adam
Adam, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 Nov 2024
Lukka
Lukka, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 Oct 2024
Cheap and cheerful, clean & well located
The room was clean & tidy but quite basic. Hotel was well located just a 10 minute walk from main tourist spots. Hotel was very reasonably priced and check-in staff were helpful. Breakfast is offered (although I didn’t order it). Perfect stay if you want a cheap and cheerful hotel that is well located
Jack
Jack, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
10 Oct 2024
Juan
Juan, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
7 Oct 2024
Ankit
Ankit, 2-night trip
Verified Expedia guest review
6/10 Good
4 Oct 2024
Very unfriendly receptionist.
Rodrigo
Rodrigo, 2-night trip
Verified Expedia guest review
8/10 Very good
24 Sep 2024
Two levels of pricing and quality. Depending on your style which. I went lower cost but still did well. We don't travel to stay in hotels va adventures.
Joanna
Joanna, 2-night family trip
Verified Expedia guest review
2/10 Poor
21 Sep 2024
Bad smelt
Wing Yiu
Wing Yiu, 3-night trip
Verified Expedia guest review
8/10 Very good
17 Sep 2024
Have only given a 4 rating because there was no tea or hot drink making facility in the room. Also it wasn’t clear how to check in as the hotel was on 2 sides of the road.
Philip
Philip, 1-night trip
Verified Hotels.com guest review
6/10 Good
15 Sep 2024
The hotel is in a nice location and the room size was very good, but certain things are looking old and need updating especially in bathroom. However my main concern with the hotel was that there was no electricity to entrance area the whole time we were there. They said a thunderstorm had caused this, but 6 days after it was still not fixed and no one was working to fix it. It a shame as the staff were nice and the hotel could be really good.
Gareth
Gareth, 3-night trip
Verified Expedia guest review
6/10 Good
4 Sep 2024
The staff were excellent and very helpful and probably made our stay better. It is in a good location for accessing most things. We only wish there was AC as it was really hot despite the staff best efforts. Rooms were a little dated and small but clean.
Hardeesh
Hardeesh, 2-night family trip
Verified Expedia guest review
8/10 Very good
17 Aug 2024
Rachel
Rachel, 2-night trip with friends
Verified Hotels.com guest review
6/10 Good
12 Aug 2024
Martin
Martin, 1-night trip
Verified Expedia guest review
10/10 Exceptional
3 Aug 2024
Juli
Juli, 5-night trip
Verified Expedia guest review
10/10 Exceptional
30 Jul 2024
Very good option for the Festive guests -highly recommended!
Margo
Margo, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 Jul 2024
The hotel is in the back of the old town, but u can walk 5mins to the old town where the places to see in salzburg. The rooms are big with balcony but they don't have. Complimentary shampoo, conditioner and lotion which I forgot to bring due to the size when u don't check on luggage.
rogie
rogie, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Jul 2024
Great room with the large terrace. Friendly receptionist. Very close to the old city. Parking is bit troublesome, but manageable.
peter
peter, 2-night family trip
Verified Expedia guest review
4/10 Fair
17 Jul 2024
Closest and cheapest we could find yet was severely lacking. Right on a busy street which is so loud at night, yet there is no air conditioning so you have to have your windows open to have any air flow. The rooms look like a motel 6. Would recommend just paying more for a hotel that actually has ac and better rooms.
Parker
Parker, 1-night trip with friends
Verified Expedia guest review
2/10 Poor
12 Jul 2024
Avoid
The room was absolutely disgusting, the carpet was heavily stained all over with only god knows what. The furniture was falling apart, when I opened the door of the wardrobe it fell off in my had and I narrowly avoided injury. The safe didnt work, the toilet was continually running the whole experience was depressing I can't believe Hotels.com would even consider promoting such a poor establishment. The only saving grace was it's location and friendly staff. Please avoid this place salzburg has so many better hotels to offer.
Raffael
Raffael, 1-night trip
Verified Hotels.com guest review
8/10 Very good
12 Jul 2024
The room was basic for what I paid. The shower was very small. I liked that it was close to the downtown area and easily walkable.
Paula
Paula, 2-night trip
Verified Expedia guest review
4/10 Fair
17 Jun 2024
I should have spent a little more and stayed at a nicer hotel. I needs to be completely refurbished.