See all properties

Almaty Hotel

3.5 star property
Hotel with restaurant, near Almaty Opera House

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Almaty Hotel

Exterior
Lobby sitting area
Superior Twin Room
View from property
Aerial view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Parking available
    Parking available
  • Air conditioning
    Air conditioning
  • Laundry facilities
    Laundry facilities
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Business center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • ATM/banking services
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is CA $146
CA $163 total
includes taxes & fees
Nov 20 - Nov 21

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
TV
Pillow menu
2 bedrooms
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Room, 1 Bedroom

Premium Room, 1 Bedroom

Premium Room, 1 Bedroom

Highlights

Balcony
Separate sitting area
Air conditioning
Heating
TV
Pillow menu
Separate bedroom
Hair dryer
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Double Room, 1 Bedroom

Comfort Double Room, 1 Bedroom

Comfort Double Room, 1 Bedroom

Highlights

Balcony
Air conditioning
Heating
TV
Pillow menu
Hair dryer
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Superior Double or Twin Room | Street view
Hotel Kazakhstan
Airport transfer
Free parking
Free WiFi
Restaurant
8.0 out of 10, Very good, (189)
The price is CA $145
CA $162 total
includes taxes & fees
Nov 29 - Nov 30
Hotel Kazakhstan
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Kabanbai Batyr str 85, Almaty, 50000

What's nearby

  • Almaty Opera House - 7 min walk - 0.6 km
  • Zenkov Cathedral - 8 min walk - 0.7 km
  • Panfilov Park - 19 min walk - 1.7 km
  • Republic Square - 5 min drive - 3.1 km
  • Almaty Central Stadium - 6 min drive - 4.7 km

Getting around

  • Almaty (ALA-Almaty Intl.) - 31 min drive
  • Almaty Station - 12 min drive
  • Almaly - 8 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Афиша - ‬5 min walk
  • ‪Bitanga - ‬3 min walk
  • ‪Harat's Pub - ‬5 min walk
  • ‪Aurora - ‬4 min walk
  • ‪Agora Wine & Deli - ‬3 min walk

About this property

Almaty Hotel

When visiting Almaty, Almaty Hotel is a great choice to consider. Guests looking for a bite to eat can check out Grand Zina, which serves international cuisine. A bar/lounge and a terrace are other highlights. Public transportation is close by: Almaly is just 8 minutes by foot.

Languages

English, French, German, Korean, Russian, Turkish

At a glance

Hotel size

  • 193 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

  • Children (7 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:30 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Area rugs in room

Room amenities

Be entertained

  • 42-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Slippers

Sleep well

  • Pillow menu
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping

Special features

Dining

Grand Zina - This restaurant specializes in international cuisine.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately KZT 3000 for adults and KZT 3000 for children
  • Airport shuttle service is offered for an extra charge of KZT 10000.00 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for KZT 11000 per day
  • Airport shuttle service for children costs KZT 5000 (one-way)

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards and cash.
Property Registration Number 060140000420

Also known as

Almaata Hotel
Almaata Hotel Almaty
Almaty Hotel Hotel
Almaty Hotel Almaty
Almaty Hotel Hotel Almaty

Frequently asked questions

Does Almaty Hotel offer free cancellation for a full refund?
Yes, Almaty Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Almaty Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Almaty Hotel?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Almaty Hotel?
Yes, an airport shuttle is available. The charge is KZT 10000.00 per person one-way.
What are the check-in and check-out times at Almaty Hotel?
Check-in start time: 2:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Almaty Hotel?
No, this hotel doesn't have a casino, but Casino Zodiak (8-min drive) is nearby.
What is there to do at Almaty Hotel and nearby?
Recommended spots to visit include Almaty Opera House (7-min walk) and Zenkov Cathedral (8-min walk), along with National Museum of Kazakhstan (1.4 mi) and Almaty Central Stadium (1.9 mi).
Are there restaurants at or near Almaty Hotel?
Yes, Grand Zina offers international cuisine.
Does Almaty Hotel have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Almaty Hotel like?
Almaty Hotel is in Almaly District, a short 8-minute walk from Almaly and 7 minutes' walk from Almaty Opera House.

Almaty Hotel Reviews

Reviews

8.4

Very good

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Inge, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Shamim, 1-night trip
Verified Hotels.com guest review

6/10 Good

Pretty underwhelming stay. Staff is generally indifferent. Not the friendliest place. Request to address issues like broken hair dryer were taken but then simply ignored. Soap and shampoo dispensers weren't filled. Breakfast is ok with limited selections, 7am weekdays and 8am on weekends is a little late if you have early plans.
Jeffrey, 3-night family trip
Verified Expedia guest review

2/10 Poor

Do yourself a favour and stay elsewhere in Almaty
Don't stay here. Appalling customer service. Constant building work and zero customer service. Pneumatic drills right above and next to our room. No apology, no attempt to rectify. Awful. Just awful. Do not stay here.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Well priced central clean and modern hotel
Bright and airy, huge bed, clean sheets and amenities with lots of options for food just next door.
Li Qi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Markhabo, 3-night trip
Verified Expedia guest review

8/10 Very good

Marat, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

The view from the window!
1-night trip
Verified Hotels.com guest review

8/10 Very good

flexibility and service, location, space, it would be good if bathroom was better
Maks, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Great accommodation choice for Almaty
This is a fantastic hotel - clean, cosy, airy. The room exceeded all my expectations with a well proportioned shower, bed and working area. Add to that competent reception staff, wholesome breakfast and superfast wifi. Highly recommended!
Roman, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

eat location and value!
The location of the hotel can’t be beat! The staff is hot and miss..... some very nice others just don’t seem to care The airport transfer was a great plus and free but they say til 8am on their ad but really they don’t do after 7 am. So u miss breakfast but they make a to go one for you! The room had a great view was a bit run down the bathroom was hideous and a shortage of plugs! But overall the hotel because of location u can overlook a lot! Not too many staff members speak English well.
luis, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Well presented rooms
Easy for taxis to locate. Not much in the area but is a manageable walk to the two cathedrals and main museums. Airport taxis are likely to cost in the region of 4000 to 5000 each way and the journey is 20 to 30 mins depending on traffic. Quick check in, hotel has been made over recently with marble bathrooms, superior rooms are spacious and come with team making although had to unplug things to obtain sockets. Is an over site that the TV can’t be seen from the main beds, but lighting was reasonable, the twin room had a spare third bed, there are cupboards and a desk, couple of chairs, room had two balconies facing onto the theatre out the front as well as a table, bedside cabinets and a clean carpet. Minibar fridge and drinks confusing. Wasn’t sure if the water on the table was charged or not as the size of the water bottles in the fridge didn’t match the charge sheet. Corridor was noisy late into the evening and early in the morning due to the neighbours, one of whom was playing the public piano next to the lifts after midnight, and the minibar knocked on the door in the morning. Otherwise good service, luggage was stored at reception, hotel’s taxi service was reliable, only significant issue was not being able to control the temperature as there were no remotes for the air conditioners.
1-night trip
Verified Hotels.com guest review

2/10 Poor

Shady hotel
I was so dissapointed. I booked a suite with mountain view, and got a shady room in the back. Nothing like photos, old and cold. Only 1 socket worked, in the bathroom used shampoo bottles, dirty towels and long black hair in bed. The only positive point was the restaurant, which was spotless, and food was good. After 1 night we moved to a different hotel, which was perfect.
3-night trip
Verified Hotels.com guest review

2/10 Poor

1-night trip
Verified Expedia guest review

10/10 Exceptional

Vadim, 2-night business trip
Verified Hotels.com guest review

6/10 Good

This hotel is nice on the outside but somewhat tired inside. My disappointments were 1). I was told we could not use the pool without making an appointment to use the facilities and had to pay. This was not made aware of at any point with booking this hotel. 2). There was work/construction at the hotel which was not made aware to us when we checked in and then in our room we had a jack-hammer sound above us. We brought this to the attention of the hotel, only to be told it will finish at 6pm. It continued until 6.30pm when I raised it with the hotel staff again. The noise stopped around 7pm. 3). We had breakfast included in our room rate and were told it was from 7am. We explained we were leaving/checking out at 7am and could we come down sooner for breakfast. The lady said we could come down at 6.45am. When we arrived we were tild that breakfast was not possible. The service by the staff was so unhelpful, to a point of being rude. I asked could we have a breakfast take-away bag or a coffee and was told I would need to pay for coffee. After 20mins of discussion the staff were still unhelpful and breakfast still was not being served. I had explained we were leaving to travel a few hours by car and something to eat would be nice but the staff were not interested. 4).The lifts to the room are very small so awkward with our luggage. I feel that booking through Expedia you are treated differently. If it wasn’t for Expedia we would not have found or stayed in this hotel.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Eugene, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great value, great location.
Very good value. Perfect location. Nice renovated building.
Martin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

My second time staying at the Almaty Hotel, and I'll definitely stay there again. Located downtown in walking distance to all the main attractions, the hotel has a great vibe. Best of all are the stunning mountain views, especially from the suites on the upper floors. The breakfast buffet, which was very good last year, is improved, and there's a new coffee shop now on the first floor. The staff is very attentive and welcoming. Most know some English, and will call a colleague with excellent English if necessary. Located right next to the main pedestrian concourse and a subway station, there are excellent coffee shops, cafes, and restaurants all around the hotel. The Almaty opera house is directly across the street, featuring excellent productions at ridiculously cheap prices (by western standards). There are many fancier and more expensive hotels in Almaty full of expats and the international crowd, but I much prefer the atmosphere of the Almaty Hotel, which has a balanced mix of local Kazakhstanis and international travelers. For me, the decision is easy: When I'm in Almaty, I stay at the Almaty Hotel. The mountain view alone is priceless.
Timothy, 5-night trip
Verified Travelocity guest review

8/10 Very good

Its location is very good and so was able to walk around the city. My own concern as an English speaking tourist was most of the TV was in Russian also the street sighs are in Russian letters and so could not read. If Almaty wants more international visitors needs to be more English language focussed rather than Russian focussed as Englidh is the main international langusge
1-night romance trip
Verified Expedia guest review

8/10 Very good

This hotel is okay; bathroom felt small and cramped as if you are in a closet. Breakfast buffet could use a little more variety. Asked housekeeper for coffee and water - two hours later I had to go to front desk and ask for it.
Dorothy, 3-night trip
Verified Expedia guest review

8/10 Very good

It is central and many restaurants around. One big supermarket is just 6 minutes walk away selling all kind of the food stuff that are needed. You can walk to a few museums, Green Bazzar and Famous parks comfortably. Hotel Staff are friendly and are able to speak English. Good to choose room facing mountain in high floor to get good city view.
AlmatyHotel, 9-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful view at the balcony breakfast was best free breakfast I’ve ever had in a hotel
David, 1-night trip
Verified Expedia guest review

6/10 Good

The location and the view was good. Although the hotel had completed its renovation, the facility was just acceptable. We booked a triple room but always had only 2 beds. But the staff could fixed those problems well.
2-night trip with friends
Verified Hotels.com guest review