8/10 Very good
19 Dec 2024
Good hotel but not accessible
The hotel was easy to find and had plenty of disabled parking. The lady receptionist was very welcoming and helpful. We had booked an accessible room as my husband is disabled, but it really was not suitable. The bathroom/wetroom had a wide door but there was only one handrail in the room next to the toilet. There was nothing in the shower area so husband couldn't use it as he needs to hold on when showering.
I would have mentioned this on checkout if the gentlemen had been approachable. He barely spoke to us and did not enquire if everything was ok or if we'd had a good stay, it was verging on rude.
Overall its a lovely hotel and the food was very good, its just not really suitable for disabled people.
Miss
Miss, 1-night trip
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