The whole reason I booked this hotel was for the pool. It was the end of a long trip for my 5 year old daughter and me. So the idea of having some pool time before our long trip home was appealing. The pool was absolutely freezing. We could only stay in for a few minutes before it was just too much. Iâm all about a good cold plunge, but when thatâs what Iâm looking for. My daughter can handle a cold pool too but this was too much.
Service at the bar was slow.
Shuttle driver Dwayne was awesome. So was the morning shuttle driver.
I had a late check in which was causes by airplane delays. When I finally did arrive to the facility after 1am guest services was very rude. Mind you I made several calls stating that the my flight was delayed and that we may just need to change the reservation from 2 days to 1. In was told on the phone that , that wouldnât be a problem but the lady at the desk basically argued with me that, my phone call never happened. Then when I get to the room to settle down the bathroom was disgusting. Exposed pipes, hair in the tub and on the toilet.
Clean, very quiet, and you can control the temp which may seem like a small thing but itâs not always the case. Great little âgroceryâ store which was handy for us because we got in so late and the kids were hungry.
There was a bad smell in the lobby, and an even worse smell in the room. The TV remote didn't work at all. While working on my bed, a bug crawled from the bed onto my computer screen. The bed was fine and the people were great.