2/10 Poor
May 5, 2025
Out of control, very loud guests in hallway at PM.
We only stayed two night. The first night teenagers and adults were out in the hall making a lot of noise; running up and down in the hall, stomping and yelling at each other. Around 11:00 PM my wife dialed "0" for the front desk and let it ring and ring and ring, many time but nobody answered. Then closer to midnight I got up and called the front desk. It rang at least 20 times, then a young man answered the phone and I asked if he could make the noisy gests be quiet. He said that they had just left the pool (as if that was a good reason for them to be making so much noise, so late at night) and that he would call there room.
The next night we were just getting to bed and we heard doors slamming and loud talking in the hallway again. We hopped that it would not drag out like it did the night before, so we tried to go to sleep. But much to our dismay, someone came bursting out of a room across the hall and ran down the hallway and then a man, speaking a foreign language, came out after and was yelling loudly at the first person who was running away down the hall. I didn't want to listen to this for tree hours like the previous night so I rang the front desk. The phone rang more that 20 times then hang up. So I rang it again. This time it rang 4 times and then stopped again. so again I dialed "0"; approximately 15 times. Each time I dialed "0" it rang one time and hung up. Then the last time that I dialed "0" a woman answered the phone on the first ring. I asked her...
Daniel
Daniel, 2-night trip
Verified Hotels.com guest review
