I really loved the room on the top floor facing Dover Castle. It was like having a wonderful piece of art just outside the window.
I also loved the whiteness and the minimalistic interiors of the place.
I used the kitchenette and it was totally fine except from the fridge which was so cold my fresh vegetables froze.
I stayed for 5 nights and the only really downsides of the place was that the toilets were not being cleaned for several days.
The owners were also very slow in responding to several guests trying to contact them because the guests needed support in some different ways.
I would recommend the place despite this though. It is placed in a very quiet part of Dover and I did like the atmosphere in the building.
Hi, I would like a refund for my stay. I was not able to check in because the ID verification page was down and the property had no in-person front desk.
The host responded very slowly and the phone was not reachable after the first call. I was standing cold outside with absolutely no one on the street to help. I was lucky to find a lodging place down the street. This experience was definitely not what a traveler was expecting in an unfamiliar and less populated city by yourself.
Both the property and Expedia should make this clear that this is an unmanned lodging with nobody to help and questionable reliability. If you want a peace of mind, you should be looking for somewhere else.
This was an unfortunate case due to a technical issue with the website. Once again it is up to your call as I have no procedural power to let you refund me. I cannot even reach out to Expedia about past booking. But in good faith I think the property and Expedia should refund the traveler and do better next time.
The place is what it says. Absolutely perfect for me and chance to cook your own meals. Yep shared bathroom but that was no problem. Had a family issue rung host if could stay another night with no problem..
Would I stay again, it's a big yes from me..
Lovely stay, very convenient to the train station, cliffs walk and castle. Kitchen and laundry facilities available for use which was nice. Only downside was the sink in our room did not drain well so we didnât really get to use it properly.
You can see the castle lit up at night. The room was close to the castle and the train station. Despite being in an older building, it was renovated and clean.
A very comfortable room, and a well planned room. Windows opened. Kitchen was well stocked and had everything from microwave, fridge, stove as well as a washing machine. Location close to city centre.
Only problem was there was no free parking between 8.30 am and 5.30 pm anywhere in Dover.
The room was ok but the tv remote did not work. The bed was ok for me but others might find it uncomfortable. The bathrooms were on another floor but otherwise ok . There is a small kitchen 2 floors above which is good but you do have to go looking for it. Only one person at a time in it though.