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The Ben West Palm, Autograph Collection

4.0 star property
Hotel with 2 restaurants, near Clematis Street

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Photo gallery for The Ben West Palm, Autograph Collection

Outdoor pool, pool umbrellas, sun loungers
Room, 2 Queen Beds, City View
Meeting facility
Lobby
Reception
Along Clematis Street, The Ben West Palm, Autograph Collection offers an upscale retreat with two restaurants and a poolside bar. Relax in the garden or take a dip in the outdoor pool surrounded by sun loungers and umbrellas. With free bicycle rentals, high-speed WiFi, dry cleaning services, helpful multilingual staff have left previous guests impressed.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Connecting rooms available
  • Bar
  • Electric vehicle charging point
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Free use of bicycles
  • Valet parking
  • Pool bar
  • 3 meeting rooms
  • Meeting rooms
  • Terrace

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is CA $406
CA $459 total
includes taxes & fees
Jun 22 - Jun 23

Room options

Available filters for rooms
Showing 18 of 18 rooms

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Premium bedding
Separate bedroom
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Marina view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Marina view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View)

Room, 1 King Bed (View)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sea view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sea view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (View)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Queen Beds (View)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • Sea view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Room, 2 Queen Beds, Non Smoking, City View (Hearing Accessible)

Highlights

Individually decorated
Air conditioning
Heating
Connecting rooms available
Smart TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
  • City view
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
Outdoor pool, open 7:00 AM to 11:00 PM, pool umbrellas

AKA West Palm

  • Pool
  • Spa
  • Pet-friendly
  • Parking available
9.2 out of 10, Wonderful, 651 reviews
The price is CA $206
CA $286 total
includes taxes & fees
Jun 12 - Jun 13
AKA West Palm
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About the area

Map
251 N NARCISSUS AVE, West Palm Beach, FL, 33401

What's nearby

  • Clematis Street - 1 min walk - 0.0 km
  • CityPlace - 9 min walk - 0.8 km
  • Palm Beach County Convention Center - 2 min drive - 1.4 km
  • Worth Avenue - 4 min drive - 3.0 km
  • Port of Palm Beach - 8 min drive - 6.8 km

Getting around

  • Palm Beach Intl. Airport (PBI) - 14 min drive
  • Boca Raton, FL (BCT) - 29 min drive
  • Brightline West Palm Beach Station - 9 min walk
  • Mangonia Park Station - 12 min drive
  • West Palm Beach Station - 15 min walk

Restaurants

  • ‪Elisabetta's Ristorante - ‬1 min walk
  • ‪Rocco's Tacos & Tequila Bar - ‬2 min walk
  • ‪Duffy's Sports Grill - ‬2 min walk
  • ‪Lynora's - ‬2 min walk
  • ‪Grease Burger Beer and Whiskey Bar - ‬3 min walk

About this property

The Ben West Palm, Autograph Collection

The Ben West Palm, Autograph Collection offers a great location, putting you within a 15-minute walk of Clematis Street and CityPlace. Guests can take a dip in the outdoor pool or grab a bite to eat at Proper Grit, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other highlights include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. The helpful staff and location get great marks from fellow travelers.

Languages

English, French, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 208 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 5:00 AM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Guests will receive smart lock details
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, up to 50 lbs per pet)*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 57 per night; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–1:00 PM on weekends
  • 2 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Beach nearby

Working away

  • 3 meeting rooms
  • Conference space (7791 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2020
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Communal living room
  • 24-hour fitness center
  • An outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Closed captioned TV
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium cable channels
  • Netflix
  • Hulu
  • Streaming services

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations

Special features

Dining

Proper Grit - This bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Spruzzo - Overlooking the ocean and pool, this restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 20.00 to 40.00 for adults, and USD 10.00 to 20.00 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 145 per accommodation, per stay

Parking

  • Valet parking costs USD 57 per night with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

The Ben West Palm, Autograph Collection Hotel
The Ben West Palm, Autograph Collection West Palm Beach
The Ben West Palm, Autograph Collection Hotel West Palm Beach

Frequently asked questions

Does The Ben West Palm, Autograph Collection offer free cancellation for a full refund?

Yes, The Ben West Palm, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ben West Palm, Autograph Collection?

Yes, there's an outdoor pool.

Are pets allowed at The Ben West Palm, Autograph Collection?

Yes, dogs are welcome, with a maximum weight of 50 lbs per pet. There's a charge of USD 145 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Ben West Palm, Autograph Collection?

Yes. Valet parking costs USD 57 per night. Electric vehicle charging is available.

What are the check-in and check-out times at The Ben West Palm, Autograph Collection?

Check-in start time: 4:00 PM; Check-in end time: 5:00 AM. Check-out time is 11:00 AM. Express check-in and check-out are available.

Is there an onsite casino at The Ben West Palm, Autograph Collection?

No, this hotel doesn't have a casino, but Club Vegas Casino Arcade (7-min drive) and Lake Worth Casino Building and Beach Complex (15-min drive) are both nearby.

What is there to do at The Ben West Palm, Autograph Collection and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a 24-hour fitness center. The Ben West Palm, Autograph Collection also has a garden.

Are there restaurants at or near The Ben West Palm, Autograph Collection?

Yes, there are 2 onsite restaurants, featuring local and international cuisine and ocean views.

What's the area around The Ben West Palm, Autograph Collection like?

The Ben West Palm, Autograph Collection is a short 9-minute walk from Brightline West Palm Beach Station and 3 minutes' walk from Clematis Street. Travelers love the hotel's prime location.

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Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Food
Restaurant
Ambience
View
Drinks
Car
Bar

What guests liked

  • The rooftop pool area was great, offering nice views and food and drink service. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

6/10

1-night trip

10/10

1-night trip

10/10

Busy, buzzy, good location and comfortable room and bed. Food good in downstairs restaurant.
2-night trip

10/10

1-night trip

10/10

3-night trip with friends

10/10

Love the unique charachter of the hote. Extravagant enteriour.
2-night romance trip

10/10

2-night trip

10/10

Excellent stay. Staff was exceptional. Lovely building with lots of amenities and experiences offered
1-night trip

10/10

Beautiful property and wonderful staff!!
2-night trip

6/10

4-night trip

8/10

2-night family trip

10/10

Entire staff was excellent! Front desk, Whit, was amazing and attentive. Will return some day.
5-night family trip

6/10

1-night trip

10/10

1-night trip

10/10

Was the holiday season. Had ice skating rink right outside the front door across the street and the “special” town tree was around the corner with holiday light show every 15 min
3-night family trip

10/10

We had a great time at The Ben. We have attended work events here but decided to bring the kids and stay the night so we could go ice skating. It was a magical experience for all. The decorations were beautiful.
1-night family trip

10/10

2-night trip

10/10

1-night trip

4/10

1-night trip

10/10

1-night trip

10/10

2-night trip

10/10

1-night trip

10/10

1-night business trip

10/10

Great hotel with excellent friendly staff. Made my experience that much better. First class all the way! Rooftop bar and lobby restaurant highly recommended!!
1-night business trip

10/10

1-night trip