2/10 Poor
19 Dec 2024
Disappointed
The reviews on yelp were all very mixed. unfortunately our experience was very similar to the bad reviews. Here is a summary. Pros: convenient location near freeway & some restaurants. Inexpensive, front desk rep was polite. Bed was comfortable. Cons: breakfast was disappointing. The only “ hot” option was an automatic pancake maker. All the pancakes came out undercooked and doughy. The other options were toast, oatmeal, cereal. Etc. They did have hard boiled eggs and yogurt. Our room seemed run-down. Baseboards were laden with dirt. Looked like they had not been wiped down in years. Bathroom door had a metal plate on bottom that was bent , sticking out, sharp and dangerous. Baseboards missing in bathroom, grimy along float, broken tiles. Sheets were laundered but still had stains. I brought this to the attention of the front desk. She said the stains were “ chemical burns” and they were not supposed to be used. We did have a small dog so we were given a” pet friendly “ room. I did notice the door was very dirty on the bottom 1/2 - where dogs may have pawed at . Needs to be wiped down. Our pet friendly room was also at the back of the complex nearest the freeway. So there was traffic noise at night along with trains rolling by most of the night. So .. I think I figured out why there are so many disparities in the reviews. I think people with out pets may have been given better rooms and people with pets were given the more run down rooms. Just a guess.
Mary
Mary, 1-night trip
Verified Hotels.com guest review
