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Courtyard by Marriott Norfolk Downtown

3.0 star property
Hotel with indoor pool, near Waterside District

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Photo gallery for Courtyard by Marriott Norfolk Downtown

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Room, 1 King Bed (Mobility/Hearing Accessible, Tub) | Bathroom
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Breakfast and dinner served, American cuisine
In the heart of Downtown Norfolk, Courtyard by Marriott Norfolk Downtown welcomes you with a cozy garden and coffee shop. Relax in the spa tub or work out at the 24-hour gym. With an indoor pool, on-site bistro, and helpful staff, this hotel is perfect for both leisure and business travelers.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Pool
  • Bar
  • Parking available
  • Gym
  • 24/7 front desk

Main amenities (12)

  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Hot tub
  • Coffee shop/cafe
  • 24-hour business center
  • 4 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is CA $139
CA $164 total
includes taxes & fees
Jun 9 - Jun 10

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
View from property

Sheraton Norfolk Waterside Hotel

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
8.0 out of 10, Very good, 1,003 reviews
The price is CA $175
CA $205 total
includes taxes & fees
Jun 1 - Jun 2
Sheraton Norfolk Waterside Hotel
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About the area

Map
520 Plume street, Norfolk, VA, 23510

What's nearby

  • Waterside District - 5 min walk - 0.4 km
  • Town Point Park - 6 min walk - 0.6 km
  • USS Wisconsin BB-64 - 6 min walk - 0.6 km
  • Chrysler Hall - 9 min walk - 0.8 km
  • Norfolk Scope - 11 min walk - 0.9 km

Getting around

  • Norfolk Intl. Airport (ORF) - 14 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 42 min drive
  • Norfolk Station - 17 min walk
  • Virginia Beach Station - 20 min drive
  • Newport News Station - 28 min drive
  • MacArthur Square Station - 3 min walk
  • Civic Plaza Station - 4 min walk
  • Monticello Station - 9 min walk

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬7 min walk
  • ‪MacArthur Center Mall Food Court - ‬7 min walk
  • ‪Gourmet Gang - ‬2 min walk
  • ‪Grain - ‬6 min walk
  • ‪Famous Uncle Al's - ‬5 min walk

About this property

Courtyard by Marriott Norfolk Downtown

When you stay at Courtyard by Marriott Norfolk Downtown, you'll be within a 10-minute drive of Waterside District and Old Dominion University. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Bistro, which serves American cuisine and is open for breakfast and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a hot tub. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: MacArthur Square Station is 3 minutes and Civic Plaza Station is 4 minutes.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 140 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (USD 25 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space (2992 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • An indoor pool
  • Hot tub
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Connecting/adjoining rooms available
  • Energy-saving switches

Special features

Dining

The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 2 to 20 for adults, and USD 2 to 20 for children

Parking

  • Valet parking costs USD 25 per day with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Frequently asked questions

Does Courtyard by Marriott Norfolk Downtown offer free cancellation for a full refund?

Yes, Courtyard by Marriott Norfolk Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Courtyard by Marriott Norfolk Downtown?

Yes, there's an indoor pool.

Are pets allowed at Courtyard by Marriott Norfolk Downtown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Courtyard by Marriott Norfolk Downtown?

Yes. Valet parking costs USD 25 per day.

What are the check-in and check-out times at Courtyard by Marriott Norfolk Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM. Express check-in and check-out are available.

Is there an onsite casino at Courtyard by Marriott Norfolk Downtown?

No, this hotel doesn't have a casino, but Rivers Casino Portsmouth (8-min drive) is nearby.

What is there to do at Courtyard by Marriott Norfolk Downtown and nearby?

Courtyard by Marriott Norfolk Downtown has an indoor pool and a 24-hour fitness center, as well as a hot tub and a garden.

Are there restaurants at or near Courtyard by Marriott Norfolk Downtown?

Yes, The Bistro offers American cuisine.

What's the area around Courtyard by Marriott Norfolk Downtown like?

Courtyard by Marriott Norfolk Downtown is in Downtown Norfolk, a short 3-minute walk from MacArthur Square Station and 6 minutes' walk from Waterside District. Travelers love the hotel's prime location.

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Reviews

8.0

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Location
Bed
Parking
Breakfast
Bathroom
Lobby
Restaurant
Shower

Reviews

10/10

We stayed for 3 days, visiting family. The room was clean and quiet. Staff were very nice.
3-night family trip

4/10

I am giving 2 stars to ensure my review is not immediately discarded as a disgruntled customer. Our room had at least 12 plugs that did not work. There were 2 working plugs and one working USB, none of which were in the bathroom, that we rotated through 11 devices. The toilet was chipped and old, the shower drain was clogged, the sheets were old to the point of losing elasticity, the tv was old and took an extended period of time to log on and click through Netflix. The closed captions didn't work. The view was the worst view I've ever had of a power plant. I felt like I stepped from a room in 2025 (Durham) to a room that hadn't been updated or upkept since 2010 (Norfolk). Background/ Comparison April 21-25, 2025, I stayed at Courtyard by Marriott Dunham. I had an amazing stay, and I really enjoyed the in-house cafe, the rotating TV, the room setup with a cool couch, and the fun hidden refrigerator. There were more plugs than I could use, and I carry ALL my electronics. I had such a great experience I changed my hotel for my graduate school graduation in Norfolk from the Sheraton Norfolk Waterside Hotel to Courtyard by Marriott Norfolk downtown May 8-11, 2025.
3-night trip

10/10

1-night trip

4/10

The furniture was in poor condition. Furniture was extremely worn. The bedside table drawer had small nails sticking out from something that had broken off. It jabbed my thumb when I opened it. There was only one very worn desk chair for a table/desk in the room which allowed 3 adults. The pull out sofa bed again very worn. Bathroom tub needs to be resurfaced as it had permanent black stains. The towels were so thin they were almost threadbare and the same with the bed linens. Carpet needs to be replaced (vacuumed well but shampooing) would not get the appearance of permanent soiling out. The best part is the valet customer service. Valet parking expensive at $25 per day.
1-night family trip

10/10

This hotel is excellent. Close to everything downtown and very comfortable. Staff was super friendly!
1-night trip

6/10

2-night business trip

8/10

2-night business trip

8/10

The digital check in did not work. Bryan at the front desk was very friendly and helpful. Valet parking for $25 seems the best option. Clean room with lots of space.
1-night trip

8/10

Overall it was decent. I was upset about the hot tub being out and the pool being freezing. Also, the balcony where the pool is locked is out and we had to go down 6 flights of steps and around to the parking garage.
1-night business trip

6/10

There was hair throughout the room. The room was outdated and could’ve been cleaner.
2-night trip with friends

10/10

1-night family trip

8/10

Everything was great, very nice accommodations. Except, the "Bistro Breakfast" was not well explained or signed. I went to the lobby in the morning to see about 10 muffins sitting on a sad little tray and an empty coffee pot. Went back to my room too tell my hubby. When he went to the lobby, he saw the same arrangement, people sitting at tables waiting for food, no signage apparent. One employee was taking an order over the counter, then put out a placard starting which menu items could be ordered at no cost to hotel guests. I assume this arrangement works better for the hotel and wastes less time and money than a typical continental breakfast, but guests need to be informed about this procedure and employees should be present to meet the breakfast needs of the guests
1-night family trip

10/10

Convenient to other downtown venues within walking distance.
1-night trip

10/10

1-night trip

10/10

1-night trip

10/10

1-night trip

6/10

1-night trip

4/10

Evening valet extremely rude, Night person on reception desk is unapproachable (Playing and texting on his phone) and the person at the bistro at night is literally exchanging numbers with a customer while working (as you can hear if you stay at the lobby). Maybe this is the culture in Norfolk Courtyard and other customers are Ok with it, but I don’t recommend it if one is not used to an unaccommodating stay. It is only for late evening check in but once the morning people comes the environment becomes a-lot better.
2-night trip

8/10

There is a fee of $25/day to valet park. The hotel was clean.
1-night trip

10/10

1-night trip

6/10

1-night trip with friends

10/10

Perfectly acceptable place to stay. Decent walking distance to restaurants, and the water front. Clean and comfortable. The shower was an ADA entry, so the bathroom floor got pretty wet. Not really a big deal, they supplied plenty of towels.
1-night family trip

10/10

2-night trip

10/10

1-night trip

8/10

1-night trip