See all properties

Courtyard by Marriott Norfolk Downtown

3.0 star property
Hotel with indoor pool, near Waterside District

Choose dates to view prices

Photo gallery for Courtyard by Marriott Norfolk Downtown

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Room, 1 King Bed (Mobility/Hearing Accessible, Tub) | Bathroom
Breakfast and dinner served, American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Connecting rooms available
  • Pool
  • Bar
  • Gym
  • Parking available
  • 24/7 front desk

Main amenities (12)

  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Hot tub
  • Coffee shop/cafe
  • 24-hour business center
  • 4 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden

Feel at home (6)

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
The current price is CA $145
CA $171 total
includes taxes & fees
Apr 13 - Apr 14

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Hair dryer
  • 19 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Hair dryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, Multiple Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed
View from property

Sheraton Norfolk Waterside Hotel

  • Pool
  • Pet-friendly
  • Parking available
  • Free WiFi
8.0 out of 10, Very good, 1,004 reviews
The price is CA $159
CA $187 total
includes taxes & fees
Apr 13 - Apr 14
Sheraton Norfolk Waterside Hotel
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
520 Plume street, Norfolk, VA, 23510

What's nearby

  • Waterside District - 6 min walk - 0.6 km
  • USS Wisconsin BB-64 - 7 min walk - 0.7 km
  • Chrysler Hall - 12 min walk - 1.1 km
  • Norfolk Scope - 17 min walk - 1.4 km
  • Norfolk State University - 3 min drive - 2.2 km

Getting around

  • Norfolk Intl. Airport (ORF) - 14 min drive
  • Newport News - Williamsburg Intl. Airport (PHF) - 42 min drive
  • Norfolk Station - 17 min walk
  • Virginia Beach Station - 20 min drive
  • Newport News Station - 28 min drive
  • MacArthur Square Station - 3 min walk
  • Civic Plaza Station - 4 min walk
  • Monticello Station - 9 min walk

Restaurants

  • ‪Waterside Sheraton VIP Lounge - ‬7 min walk
  • ‪MacArthur Center Mall Food Court - ‬7 min walk
  • ‪Gourmet Gang - ‬2 min walk
  • ‪Grain - ‬6 min walk
  • ‪Famous Uncle Al's - ‬5 min walk

About this property

Courtyard by Marriott Norfolk Downtown

Courtyard by Marriott Norfolk Downtown puts you just a 5-minute drive from Waterside District and Norfolk State University. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Bistro, which serves American cuisine and is open for breakfast and dinner. Other features include a bar/lounge, a 24-hour fitness center, and a hot tub. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: MacArthur Square Station is 3 minutes and Civic Plaza Station is 4 minutes.

Languages

English, Spanish
VISIBILITY

At a glance

Hotel size

    • 140 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11:00 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite valet parking (USD 25 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space (2992 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • 24-hour fitness center
  • An indoor pool
  • Hot tub
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi and wired internet
  • Phone
  • Desk chair

Food and drink

  • Refrigerator

More

  • Connecting/adjoining rooms available
  • Energy-saving switches
STAR_OUTLINE

Special features

Dining

The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 2 to 20 for adults, and USD 2 to 20 for children

Parking

  • Valet parking costs USD 25 per day with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Frequently asked questions

Does Courtyard by Marriott Norfolk Downtown offer free cancellation for a full refund?

Yes, Courtyard by Marriott Norfolk Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Courtyard by Marriott Norfolk Downtown?

Yes, there's an indoor pool.

Are pets allowed at Courtyard by Marriott Norfolk Downtown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Courtyard by Marriott Norfolk Downtown?

Yes. Valet parking costs USD 25 per day.

What are the check-in and check-out times at Courtyard by Marriott Norfolk Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is 11:00 AM. Express check-in and check-out are available.

Is there an onsite casino at Courtyard by Marriott Norfolk Downtown?

No, this hotel doesn't have a casino, but Rivers Casino Portsmouth (8-min drive) is nearby.

What is there to do at Courtyard by Marriott Norfolk Downtown and nearby?

Courtyard by Marriott Norfolk Downtown has an indoor pool and a 24-hour fitness center, as well as a hot tub and a garden.

Are there restaurants at or near Courtyard by Marriott Norfolk Downtown?

Yes, The Bistro offers American cuisine.

What's the area around Courtyard by Marriott Norfolk Downtown like?

Courtyard by Marriott Norfolk Downtown is in Downtown Norfolk, a short 3-minute walk from MacArthur Square Station and 6 minutes' walk from Waterside District. Travelers love the hotel's prime location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

8.2

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Good

Not the cleanest
There was hair throughout the room. The room was outdated and could’ve been cleaner.
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Arielle, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice but don't bet on breakfast
Everything was great, very nice accommodations. Except, the "Bistro Breakfast" was not well explained or signed. I went to the lobby in the morning to see about 10 muffins sitting on a sad little tray and an empty coffee pot. Went back to my room too tell my hubby. When he went to the lobby, he saw the same arrangement, people sitting at tables waiting for food, no signage apparent. One employee was taking an order over the counter, then put out a placard starting which menu items could be ordered at no cost to hotel guests. I assume this arrangement works better for the hotel and wastes less time and money than a typical continental breakfast, but guests need to be informed about this procedure and employees should be present to meet the breakfast needs of the guests
Mitchell, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Andres, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Pay to park
There is a fee of $25/day to valet park. The hotel was clean.
1-night trip
Verified Hotels.com guest review

6/10 Good

even, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Perfectly acceptable place to stay. Decent walking distance to restaurants, and the water front. Clean and comfortable. The shower was an ADA entry, so the bathroom floor got pretty wet. Not really a big deal, they supplied plenty of towels.
Carl, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jonathan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay in Norfolk
We had tickets to a comedian and chose this hotel because of the location to attractions. Everyone was helpful and friendly from the time we checked in to the time we got coffee. The bed was huge and comfy and the room was spacious. I would recommend if you're in Norfolk.
Chris, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Andrew, 1-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing
I booked this hotel mostly for the hot tub. When I arrived, I learned it was down and that the pool would be ice cold. I was told I could use the facilities at a sister property, but theirs was down too. The bed was not comfortable. The shower and tub were old and had mildew/mold.
1-night business trip
Verified Hotels.com guest review

2/10 Poor

Needed A Break but Got Disappointed
The room was cold even when the maintenance drpt csn to adjust the heat. The water in bathroom shower went total cold while my husband was in it. The TV wS having some problems they hsd to fixed that. The room seem to have a ordor like the room had been shut up for awhile. We checked out the same day.
Min Carolyn J, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Christina, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

aleya, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Avoid!
Rude check in and check out. Breakfast stated til 10 but ended at 9, so we missed breakfast by 5 minutes. Hair in shower and bathroom was gross. Requested 2 queen beds gave us a king and was ride when asked to accomodate. Also had valet parking was good at checkin when leaving valet was confused, smelled like Marijuana (think he was high) and ended up getting our own vehicle. Paid for valet parking had to get our own car.
Ronya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sarah, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

kara, 1-night trip
Verified Hotels.com guest review

8/10 Very good

the room never got clean ,we stay two nights and no towel or wash clothes for shower..
Bernice, 2-night romance trip
Verified Expedia guest review

8/10 Very good

Great waterside district hotel, wish I had known there was a pool and hot tub before i was about to leave
James, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Shanda, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Friendly staff however rooms are old and outdated
Great location downtown Norfolk. Priced cheaper than surrounding hotels at $139 per night but not worth it. Staff including valet, restaurant and front desk were very welcoming and friendly. Hotel is outdated throughout-from lobby, to elevators, rooms and bathrooms. ALL need to be updated. Our room was clean but smelled like "baby diapers". Television was extremely small, curtains and carpet were very worn. Very noisey. Our sleep was continuously interrupted by hallway noise and we could hear loud HVAC system and doors to other rooms slam all night. I would not recommend staying here.
michell, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Christen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hard to find
ken, 1-night trip
Verified Expedia guest review

6/10 Good

The staff was excellent. However, my 1st room smelled like sewage and then my 2nd room smelled like they just sprayed some sort of bug spray. Found a flea in the room. The room was not extremely bad.The view was awesome. The hotel was great for what we had to accomplish at the last minutue.
Jennifer, 1-night romance trip
Verified Expedia guest review