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Ocean Maya Royale - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with spa, near Tres Rios Ecopark

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Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Outdoor wedding area
On the beach, white sand, beach massages
Privilege Junior Suite Adults Only | Garden view
Privilege Romance Suite | Living area
2 outdoor pools, pool umbrellas
Escape to Ocean Maya Royale All Inclusive Adults Only, an oasis in Riviera Maya. Relax on the pristine white sand beach or indulge in rejuvenating treatments at Despacio Spa Centre. With five restaurants serving international cuisine, activities like volleyball and a Japanese garden nearby, this luxurious retreat offers something for everyone.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 5 restaurants and 4 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Terrace

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CA $475
CA $475 total
includes taxes & fees
Apr 23 - Apr 24

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Pillowtop bed
Premium bedding
  • 38 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite

Privilege Romance Suite

Highlights

Furnished balcony
Air conditioning
LCD TV
Pillow menu
Separate bedroom
Blackout drapes/curtains
Bathrobes
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 38 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

Minibar, in-room safe, desk, blackout drapes

Maya Superior Deluxe

Highlights

Furnished balcony
Air conditioning
LCD TV
Blackout drapes/curtains
Eco-friendly toiletries
Hair dryer
Private bathroom
Eco-friendly cleaning supplies
  • 38 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Air conditioning
LCD TV
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 38 sq m
  • Sleeps 2
  • 1 King Bed
View from property

Platinum Yucatan Princess Adults Only - All Inclusive

  • Pool
  • Free breakfast
  • Spa
  • Free parking
8.4 out of 10, Very good, 2,738 reviews
The price is CA $461
CA $461 total
includes taxes & fees
Apr 2 - Apr 3
Platinum Yucatan Princess Adults Only - All Inclusive
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About the area

Map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 3.2 km
  • Gran Coyote Golf - 7 min drive - 5.9 km
  • Tres Rios Ecopark - 8 min drive - 3.7 km
  • Maroma Beach - 13 min drive - 8.5 km
  • Playa Xcalacoco - 18 min drive - 8.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 43 min drive
  • Tulum Intl. Airport (TQO) - 111 min drive
  • Cozumel Intl. Airport (CZM) - 14.1 miles/22.8 km

Restaurants

  • ‪Black & White - ‬3 min walk
  • ‪Beach Bar - ‬9 min walk
  • ‪Jaal-Ha - ‬11 min walk
  • ‪Coco Café - ‬7 min drive
  • ‪Bluemoon - ‬1 min walk

About this property

Ocean Maya Royale - Adults Only - All Inclusive

At Ocean Maya Royale - Adults Only - All Inclusive , you can spend time at the beach getting a beach massage, plus you'll be within a 10-minute drive of El Camaleón Mayakoba Golf Course and Tres Rios Ecopark. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in Swedish massages, aromatherapy, and hydrotherapy. La Hacienda, one of 5 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 4 bars/lounges, a fitness center, and an outdoor tennis court. Fellow travelers love the pool and helpful staff.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, French, German, Spanish

At a glance

DONE

Hotel size

    • 320 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Children (18 years old and younger) not allowed
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 5 restaurants
  • 4 bars/lounges
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Tennis
  • Volleyball
  • Shopping
  • Golfing nearby

Working away

  • Meeting room
  • Conference space (2013 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 32 buildings/towers
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Elevator

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Blue Moon - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses a grey water recycling system and eco-friendly cleaning products.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.

Also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Frequently asked questions

Does Ocean Maya Royale - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Ocean Maya Royale - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, there are 2 outdoor pools.

Are pets allowed at Ocean Maya Royale - Adults Only - All Inclusive ?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, there's free self parking.

What are the check-in and check-out times at Ocean Maya Royale - Adults Only - All Inclusive ?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.

Is there an onsite casino at Ocean Maya Royale - Adults Only - All Inclusive ?

No, this property doesn't have a casino, but Riviera Gran Casino (13-min drive) is nearby.

What is there to do at Ocean Maya Royale - Adults Only - All Inclusive and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Ocean Maya Royale - Adults Only - All Inclusive also has 4 bars, a sauna, and a fitness center, as well as an arcade and a garden.

Are there restaurants at or near Ocean Maya Royale - Adults Only - All Inclusive ?

Yes, there are 5 onsite restaurants, featuring international cuisine, ocean views, and poolside dining.

Does Ocean Maya Royale - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around Ocean Maya Royale - Adults Only - All Inclusive like?

Ocean Maya Royale - Adults Only - All Inclusive is in Riviera Maya. Popular attractions include Maroma Beach, which is 13 minutes away by car. Travelers give top marks for the property's prime location.

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Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastic resort
My wife and i stayed here for 7 days and had an amazing experience and would certainly book this resort again. Food and entertainment was amazing. Cant say enough good about our trip.
7-night trip
Verified Hotels.com guest review

8/10 Very good

Kabir, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mark, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Shaila, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Not enough entertainment!
Kiandokht, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Ye, 4-night trip
Verified Expedia guest review

2/10 Poor

Property is way different from photos and is quite deceiving.
Hanseul, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel , beautiful room good food , highly recommend 👌
Ayala, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Kamryn Winter, 12-night trip
Verified Expedia guest review

10/10 Exceptional

The villas were beautiful and located in a very calm environment, making it an ideal place for relaxation. There were plenty of fun activities to enjoy, and the staff was friendly and accommodating. The sports bar staying open overnight was a great perk. The food was excellent overall, except for the experience at La Dolce Vita, which was underwhelming. Unfortunately, we couldn’t reserve the Japanese restaurant despite trying early in the morning. The main drawback was that after heavy rain, many walkways to the villas became impassable for extended periods, which was quite inconvenient.
MEDIL, 5-night family trip
Verified Expedia guest review

6/10 Good

Shannon, 4-night trip
Verified Expedia guest review

8/10 Very good

I enjoyed visit. Friendly staff. Small resort. Only downside was food quality, probably C- on that
Anthony Martin, 5-night romance trip
Verified Expedia guest review

2/10 Poor

*FOOD POISONING ON CHRISTMAS DAY* The food was very mediocre at best. If you cook a lot at home, you can probably cook better meals than what you get here. Breakfast was good because you can't really screw up an omelette. For lunch and dinner the meats were dry and desserts were worse than grocery store bought cakes. Pastries at the coffee shop were dry. Coffee shop lady was very friendly and coffee was ok. On Christmas around 10:45pm (right before the menu change) I was served room temperature/cold chicken wings from the sports bar and didn't think much of it (they probably had these chicken wings cooked from earlier in the service and was left at room temperature before serving to me). 1-2 hours after consuming the chicken I had the onset of fever and chills followed by profuse vomiting and diarrhea. Unfortunately, the malaise, diarrhea, and abdominal cramps carried over into the next day and we had to cancel our Chichen itza tour that we had already paid for (there goes a couple hundred dollars). On Dec 27, on my plane ride back I was still experiencing the symptoms having to run to the bathroom multiple times. The food safety practices are obviously not up to standard and completely ruined my Christmas and vacation. There are obviously fake reviews claiming the food here is amazing or I may be spoiled coming from Vancouver where the food scene is well established. Please think twice about booking here.
Helen, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Best place in Cancun we ever stayed. Room, food and staff Gabriella at the Expedia front desk is like a saint, helped me twice. She is soooo awesome. Will come next time.
Hong, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

I loved this location! The staff was fantastic, food and drinks were great. Entertainment was entertaining. Definitely worth the trip
Angelica, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jennifer, 3-night trip
Verified Expedia guest review

10/10 Exceptional

We loved all the activity options throughout the day. The staffwas super nice and the pool group were great entertainers. We loved everything about the resort!
Barrett, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved: 1. The beach & the hammocks! What a lovely place to chill and forget about everything else! 2. The yoga class was phenomenal! Richie was a fantastic instructor! 3. The fire show on Saturday evening was such a visual treat! 4. Food & services in Blue Moon, Mike's Coffee Shop, & El Charro were next level! SO GOOD, 10/10. 5. Service throughout the resort overall was top-notch everywhere we went: beach towel station, ice cream stand, the bar by the activity pool, lagoon tour, room service housekeeping... kudos to the staff! Did not like: 1. Hot water supply was disrupted in two separate evenings. We both love taking hot showers in the evening before bed so the lack of hot water was not the best experience. Called the front desk but was told we had to wait for the boiler to heat up. Likely a maintenance issue. 2. Food in LA Dolce Vita (the Italian restaurant) was mediocre. We had to wait for 30 minutes for our table but the overall experience was underwhelming... 3. On our second last day at the resort it rained. I wouldn't say it was super heavy, but the most walking paths in the resort were flooded and we had to walk on the grass hills. It took 2 days for the water to subside - an indication of aged stormwater infrastructure. Overall: Our very first adult-only all-inclusive, but exceeded our expectations!
Yusen, 5-night romance trip
Verified Travelocity guest review

8/10 Very good

Yeorgios, 5-night trip
Verified Expedia guest review

8/10 Very good

Denise D, 4-night trip
Verified Travelocity guest review

6/10 Good

Saif, 3-night trip
Verified Expedia guest review

8/10 Very good

Great staff but limited food options.
Elyse, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Oksana, 11-night trip
Verified Expedia guest review

10/10 Exceptional

It’s a nice resort with wonderful staff. It has variety of food options and entertainment.
Nicole, 7-night family trip
Verified Expedia guest review

8/10 Very good

Bryan, 8-night trip
Verified Expedia guest review