Close to Googleplex and Shoreline Amphitheatre, SureStay Plus Hotel by Best Western Mountain View offers a warm welcome with a fireplace in the lobby. Enjoy perks like an outdoor pool, free self parking, and in-room WiFi. With multilingual staff and concierge services at hand, previous guests rave about the helpful team.
Reviews
7.27.2 out of 10
Good
Popular amenities
Pool
Connecting rooms available
Gym
Pet-friendly
Non-smoking
24/7 front desk
Main amenities (12)
Daily housekeeping
Outdoor pool
Breakfast available
Fitness center
Seasonal outdoor pool
Business center
24-hour front desk
Coffee/tea in a common area
Lobby fireplace
Vending machine
Multilingual staff
Concierge services
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
Coffee/tea maker
In-room climate control (air conditioning)
The current price is CA $166
CA $166
CA $183 total
includes taxes & fees
Jun 20 - Jun 21
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub
Standard Room, 2 Queen Beds, Accessible, Bathtub
Highlights
Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Private bathroom
Hair dryer
37 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 2 Queen Beds, Non Smoking
Standard Room, 2 Queen Beds, Non Smoking
Highlights
Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Private bathroom
Hair dryer
37 sq m
Sleeps 4
2 Queen Beds
View all photos for Standard Room, 1 King Bed, Non Smoking
Standard Room, 1 King Bed, Non Smoking
Highlights
Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Private bathroom
Hair dryer
36 sq m
Sleeps 2
1 King Bed
View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking
Standard Room, 1 King Bed, Accessible, Non Smoking
Stanford University Medical Center - 12 min drive - 8.9 km
Getting around
Norman Y. Mineta San Jose Intl. Airport (SJC) - 25 min drive
San Carlos, CA (SQL) - 25 min drive
San Francisco Intl. Airport (SFO) - 39 min drive
Oakland Intl. Airport (OAK) - 62 min drive
California Ave Station - 7 min drive
Mountain View Station - 11 min drive
San Antonio Station - 16 min walk
Restaurants
McDonald's - 15 min walk
Boba Bliss - 11 min walk
Starbucks - 11 min walk
Chili's Grill & Bar - 9 min walk
Gen Korean BBQ House - 8 min walk
About this property
SureStay Plus Hotel by Best Western Mountain View
At SureStay Plus Hotel by Best Western Mountain View, you'll be within a 10-minute drive of Stanford University and Shoreline Amphitheatre. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. Also, Levi's Stadium and San Francisco Bay are within a short drive. Fellow travelers love the helpful staff.
Languages
English, Spanish
At a glance
DONE
Hotel size
71 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
No cribs (infant beds)
DONE
Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Self-serve breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
What to do
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Working away
Business center
Services
24-hour front desk
Concierge services
Multilingual staff
Facilities
2 buildings/towers
Fireplace in lobby
Television in common areas
Fitness center
An outdoor pool
Accessibility
Wheelchair accessible
Wheelchair-accessible parking
Room amenities
Be entertained
Television
Premium TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Coffee/tea maker
Iron/ironing board
What to enjoy
Fireplace
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Desk chair
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Fees & policies
Renovations and closures
The following facilities or services will be unavailable from May 8 2025 to June 15 2025 (dates subject to change):
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 30 per accommodation, per day
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 10:00 PM
The seasonal pool is open from May 01 to October 31
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Inn Mountain View
Best Western Mountain View
Best Western Mountain View Inn
Best Western Plus Mountain View
Best Western Plus Mountain View Inn
Mountain View Best Western
Best Western Plus Mountain View Hotel Mountain View
Frequently asked questions
Is there a pool at SureStay Plus Hotel by Best Western Mountain View?
Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM. The pool will be unavailable from May 8 2025 to June 15 2025 (dates subject to change).
Are pets allowed at SureStay Plus Hotel by Best Western Mountain View?
Yes, pets are welcome. There's a charge of USD 30 per accommodation, per day. Service animals are exempt from fees.
Is parking offered on site at SureStay Plus Hotel by Best Western Mountain View?
Yes, there's free self parking.
What are the check-in and check-out times at SureStay Plus Hotel by Best Western Mountain View?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
Is there an onsite casino at SureStay Plus Hotel by Best Western Mountain View?
No, this hotel doesn't have a casino, but Casino M8trix (14-min drive) is nearby.
What is there to do at SureStay Plus Hotel by Best Western Mountain View and nearby?
Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness center.
What's the area around SureStay Plus Hotel by Best Western Mountain View like?
SureStay Plus Hotel by Best Western Mountain View is in North Los Altos, a short 12-minute walk from San Antonio Shopping Center and 2 minutes' walk from San Andreas Fault Trail.
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Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.8/10
Staff & service
6.4/10
Amenities
7.0/10
Property conditions & facilities
7.6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Location
Bed
Toilet
Store
Bathroom
Companies
Water
Reviews
2/10 Poor
May 11, 2025
SureStay by Best Western, Mountain View Ca
It wasn’t very clean, walking on the carpet my bare feet was dirty. Noise from air conditioning and fridge was loud. Could hear shower and toilet from above. Mega truck start the engine and rev at 6 am. Was scheduled to stay today but changed to Hampton Inn, much nicer and quiet. Take that dump off your listings!
Marian
Marian, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
May 2, 2025
The bathroom was not clean, air conditioning too loud,
Marian
Marian, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 15, 2025
Frank
Frank, 4-night trip
Verified Hotels.com guest review
6/10 Good
Mar 18, 2025
Strong smell of "substance" in the hallways as we walk to the room, which we believe were guest related and not related to the hotel, and there were fleas in the bed/mattress where my spouse was bitten around her ankle.
Location and service were good.
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 5, 2025
Super convenient, safe and quiet neighborhood, nice walking around
Tao
Tao, 3-night business trip
Verified Expedia guest review
10/10 Exceptional
Feb 22, 2025
Natalie was a great host. She was very nice and helpful. It was a very good experience.
chris
chris, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Feb 18, 2025
Alex
Alex, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Feb 11, 2025
Jay
Jay, 2-night trip
Verified Hotels.com guest review
8/10 Very good
Feb 10, 2025
Comfortable
Really enjoyed our stay. It’s super quiet. Breakfast was average but pretty good selection. Customer service was very good, everyone was very friendly.
Katherine
Katherine, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 20, 2025
The room was clean and the breakfast was well-laid out. The staff are helpful. Good value for the price.
Thomas
Thomas, 2-night business trip
Verified Expedia guest review
8/10 Very good
Dec 23, 2024
Unfortunately the microwave in our room was dirty. A little disappointed when I had to eat on paper plates and plastic utensils
Pamela
Pamela, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 23, 2024
Cindy
Cindy, 1-night trip
Verified Expedia guest review
8/10 Very good
Dec 16, 2024
It was very convenient and reasonable while mu son was in the hospital.
Dawn
Dawn, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 3, 2024
Alex
Alex, 7-night trip
Verified Expedia guest review
8/10 Very good
Nov 20, 2024
I serves the purpose very well if you are travelling alone for work or just want a place to sleep. Parking, breakfast, gym room are very good. The room are clean and functional.
Wagner
Wagner, 5-night business trip
Verified Expedia guest review
2/10 Poor
Nov 14, 2024
Has no elevators for wheel chair access
Norma
Norma, 1-night family trip
Verified Expedia guest review
8/10 Very good
Oct 30, 2024
christopher
christopher, 4-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 5, 2024
Bad motel
Poor motel with no air-conditioning. My room was over 80° at night, extremely uncomfortable.
Verified traveller
1-night business trip
Verified Hotels.com guest review
4/10 Fair
Sep 28, 2024
The stay was ok. Just a few things. Cobb webs near the window. Like it has not be cleaned in years. Shower curtain had mold, same as well, like it had not been changed in years. The lock for the door was broken.
Abigail
Abigail, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Sep 25, 2024
Anita
Anita, 4-night trip
Verified Expedia guest review
8/10 Very good
Sep 13, 2024
It was okay
The bed was super comfortable and the pillows were great. Good water pressure too. The not so good was the fact that we started out with not even a quarter roll of toilet paper and quickly ran out and waited hours for more to arrive. Finally I had to swipe some off a cleaning cart. They didn’t clean our room every other day as requested. The cleaning woman walked into our room while we were there, didn’t knock…good thing we were clothed. And the breakfast was rough. Dried out hot food and tasteless everything else. The parking at night is also a joke.
Elizabeth
Elizabeth, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 16, 2024
I’ve stayed here twice now and enjoyed it each time. Great location and friendly staff. Beds are comfy and clean rooms.
Megan
Megan, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
My only quibble is breakfast: Management needs to work on breakfast to create more options. It's also dry. And they need to add a waffle maker with real syrup. Now if you're reading this: Remember this is an old hotel in Mountain View that has been restored and updated. It's not the Mandarin in San Francisco with breathtaking views of the bay. I stayed 2 weeks for family business reasons, and I really appreciate the staff's friendliness and the cleanliness of the facility.
Alan
Alan, 7-night trip
Verified Expedia guest review
2/10 Poor
Jul 28, 2024
Stay away from this one.
Extreme chemical smell, mold around the tub, maybe mold, maybe blood on the walls. Worst BW I’ve ever stayed in. I want a refund.