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SureStay Plus Hotel by Best Western Mountain View

2.5 star property
City-center Mountain View hotel with outdoor pool

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Photo gallery for SureStay Plus Hotel by Best Western Mountain View

Outdoor pool
Lobby
Exterior
Lobby
1 bedroom, desk, laptop workspace, iron/ironing board
Close to Googleplex and Shoreline Amphitheatre, SureStay Plus Hotel by Best Western Mountain View offers a warm welcome with a fireplace in the lobby. Enjoy perks like an outdoor pool, free self parking, and in-room WiFi. With multilingual staff and concierge services at hand, previous guests rave about the helpful team.

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Connecting rooms available
  • Gym
  • Pet-friendly
  • Non-smoking
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Lobby fireplace
  • Vending machine
  • Multilingual staff
  • Concierge services

Feel at home (6)

  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • In-room climate control (air conditioning)
The current price is CA $166
CA $183 total
includes taxes & fees
Jun 20 - Jun 21

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Private bathroom
Hair dryer
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Fireplace
Air conditioning
Heating
Connecting rooms available
TV
Separate bedroom
Private bathroom
Hair dryer
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
Exterior

Hotel Vue

  • Free breakfast
  • Free parking
  • Free WiFi
  • Air conditioning
7.8 out of 10, Good, 1,000 reviews
The price is CA $126
CA $139 total
includes taxes & fees
Jul 5 - Jul 6
Hotel Vue
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About the area

Map
Mountain View, CA

What's nearby

  • Googleplex - 5 min drive - 4.4 km
  • Shoreline Amphitheatre - 6 min drive - 4.4 km
  • Palo Alto VA Hospital - 6 min drive - 4.3 km
  • Stanford University - 8 min drive - 6.4 km
  • Stanford University Medical Center - 12 min drive - 8.9 km

Getting around

  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 25 min drive
  • San Carlos, CA (SQL) - 25 min drive
  • San Francisco Intl. Airport (SFO) - 39 min drive
  • Oakland Intl. Airport (OAK) - 62 min drive
  • California Ave Station - 7 min drive
  • Mountain View Station - 11 min drive
  • San Antonio Station - 16 min walk

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Boba Bliss - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Chili's Grill & Bar - ‬9 min walk
  • ‪Gen Korean BBQ House - ‬8 min walk

About this property

SureStay Plus Hotel by Best Western Mountain View

At SureStay Plus Hotel by Best Western Mountain View, you'll be within a 10-minute drive of Stanford University and Shoreline Amphitheatre. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. Also, Levi's Stadium and San Francisco Bay are within a short drive. Fellow travelers love the helpful staff.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 71 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Self-serve breakfast (surcharge) 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

What to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Multilingual staff

Facilities

  • 2 buildings/towers
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An outdoor pool

Accessibility

  • Wheelchair accessible
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • Television
  • Premium TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls
  • Desk chair

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from May 8 2025 to June 15 2025 (dates subject to change):
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 30 per accommodation, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • The seasonal pool is open from May 01 to October 31

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Best Western Inn Mountain View
Best Western Mountain View
Best Western Mountain View Inn
Best Western Plus Mountain View
Best Western Plus Mountain View Inn
Mountain View Best Western
Best Western Plus Mountain View Hotel Mountain View

Frequently asked questions

Is there a pool at SureStay Plus Hotel by Best Western Mountain View?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM. The pool will be unavailable from May 8 2025 to June 15 2025 (dates subject to change).

Are pets allowed at SureStay Plus Hotel by Best Western Mountain View?

Yes, pets are welcome. There's a charge of USD 30 per accommodation, per day. Service animals are exempt from fees.

Is parking offered on site at SureStay Plus Hotel by Best Western Mountain View?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Plus Hotel by Best Western Mountain View?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.

Is there an onsite casino at SureStay Plus Hotel by Best Western Mountain View?

No, this hotel doesn't have a casino, but Casino M8trix (14-min drive) is nearby.

What is there to do at SureStay Plus Hotel by Best Western Mountain View and nearby?

Have fun with nearby activities like cycling and hiking, and practice your swing on the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a seasonal outdoor pool and a fitness center.

What's the area around SureStay Plus Hotel by Best Western Mountain View like?

SureStay Plus Hotel by Best Western Mountain View is in North Los Altos, a short 12-minute walk from San Antonio Shopping Center and 2 minutes' walk from San Andreas Fault Trail.

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Reviews

7.2

Good

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Toilet
Store
Bathroom
Companies
Water

Reviews

2/10 Poor

SureStay by Best Western, Mountain View Ca

It wasn’t very clean, walking on the carpet my bare feet was dirty. Noise from air conditioning and fridge was loud. Could hear shower and toilet from above. Mega truck start the engine and rev at 6 am. Was scheduled to stay today but changed to Hampton Inn, much nicer and quiet. Take that dump off your listings!
Marian, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

The bathroom was not clean, air conditioning too loud,
Marian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Frank, 4-night trip
Verified Hotels.com guest review

6/10 Good

Strong smell of "substance" in the hallways as we walk to the room, which we believe were guest related and not related to the hotel, and there were fleas in the bed/mattress where my spouse was bitten around her ankle. Location and service were good.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Super convenient, safe and quiet neighborhood, nice walking around
Tao, 3-night business trip
Verified Expedia guest review

10/10 Exceptional

Natalie was a great host. She was very nice and helpful. It was a very good experience.
chris, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Alex, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jay, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Comfortable

Really enjoyed our stay. It’s super quiet. Breakfast was average but pretty good selection. Customer service was very good, everyone was very friendly.
Katherine, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The room was clean and the breakfast was well-laid out. The staff are helpful. Good value for the price.
Thomas, 2-night business trip
Verified Expedia guest review

8/10 Very good

Unfortunately the microwave in our room was dirty. A little disappointed when I had to eat on paper plates and plastic utensils
Pamela, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Cindy, 1-night trip
Verified Expedia guest review

8/10 Very good

It was very convenient and reasonable while mu son was in the hospital.
Dawn, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Alex, 7-night trip
Verified Expedia guest review

8/10 Very good

I serves the purpose very well if you are travelling alone for work or just want a place to sleep. Parking, breakfast, gym room are very good. The room are clean and functional.
Wagner, 5-night business trip
Verified Expedia guest review

2/10 Poor

Has no elevators for wheel chair access
Norma, 1-night family trip
Verified Expedia guest review

8/10 Very good

christopher, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Bad motel

Poor motel with no air-conditioning. My room was over 80° at night, extremely uncomfortable.
1-night business trip
Verified Hotels.com guest review

4/10 Fair

The stay was ok. Just a few things. Cobb webs near the window. Like it has not be cleaned in years. Shower curtain had mold, same as well, like it had not been changed in years. The lock for the door was broken.
Abigail, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Anita, 4-night trip
Verified Expedia guest review

8/10 Very good

It was okay

The bed was super comfortable and the pillows were great. Good water pressure too. The not so good was the fact that we started out with not even a quarter roll of toilet paper and quickly ran out and waited hours for more to arrive. Finally I had to swipe some off a cleaning cart. They didn’t clean our room every other day as requested. The cleaning woman walked into our room while we were there, didn’t knock…good thing we were clothed. And the breakfast was rough. Dried out hot food and tasteless everything else. The parking at night is also a joke.
Elizabeth, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

I’ve stayed here twice now and enjoyed it each time. Great location and friendly staff. Beds are comfy and clean rooms.
Megan, 1-night trip with friends
Verified Expedia guest review

10/10 Exceptional

My only quibble is breakfast: Management needs to work on breakfast to create more options. It's also dry. And they need to add a waffle maker with real syrup. Now if you're reading this: Remember this is an old hotel in Mountain View that has been restored and updated. It's not the Mandarin in San Francisco with breathtaking views of the bay. I stayed 2 weeks for family business reasons, and I really appreciate the staff's friendliness and the cleanliness of the facility.
Alan, 7-night trip
Verified Expedia guest review

2/10 Poor

Stay away from this one.

Extreme chemical smell, mold around the tub, maybe mold, maybe blood on the walls. Worst BW I’ve ever stayed in. I want a refund.
Teresa, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

laurie, 1-night family trip
Verified Hotels.com guest review