Overall, the hotel is quite nice and comfortable. However, compared to other hotels in Tianjin: The staff was helpful when asked, but did not go out of their way to approach us; the pool was nice, but tiles were missing from the side; the workout room was good but not great, and the steam room in the men's locker room was not working; the breakfast buffet was full of Chinese delicacies, but a little lacking on the Western side: the website lists three restaurants, but really there is only one; the others are a coffee shop and a lobby bar; the website also listed a convenience store, but none exists; in our room for two, there was only one robe. These are all small details, but they would lead me to go back to another hotel on my next visit.