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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property
Beachfront resort with spa, near Mamitas Beach

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Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Bicycling
On the beach, sun loungers, beach umbrellas, beach towels
On the beach, sun loungers, beach umbrellas, beach towels
In-room safe, blackout drapes, iron/ironing board, bed sheets
Located near Playa del Carmen Main Beach, The Reef Coco Beach Resort & Spa- Optional All Inclusive offers a family-friendly haven with a marina, swim-up bar, and beach massages. Enjoy Japanese cuisine at one of the 5 on-site restaurants or relax in the sun with sun loungers and pool umbrellas. With free WiFi in public areas and helpful staff, this resort is perfect for those who want to unwind by the ocean.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Marina
  • On the beach
  • 5 restaurants and 5 bars/lounges
  • Full-service spa
  • Outdoor pool
  • Free children's club
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Free use of bicycles
  • Beach umbrellas

Feel at home (6)

  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private bathroom
  • Television
The current price is CA $143
CA $180 total
includes taxes & fees
May 20 - May 21

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Fragata Beach Club Premium Room

In-room safe, blackout drapes, iron/ironing board, bed sheets

Fragata Beach Club Premium Room

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Blackout drapes/curtains
Ceiling fan
Bathrobes
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

Premium Room, Partial Ocean View | View from room

Premium Room, Partial Ocean View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
LED TV
Ceiling fan
  • 29 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Garden View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LED TV
Ceiling fan
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Superior Room

In-room safe, blackout drapes, iron/ironing board, bed sheets

Fragata Beach Club Superior Room

Highlights

Furnished balcony
Air conditioning
Mini-fridge
LED TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Eco-friendly toiletries
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Pool View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
LED TV
Ceiling fan
Blackout drapes/curtains
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Premium Room, Garden View

Highlights

Furnished balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Mini-fridge
Free minibar items
LED TV
Ceiling fan
  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior With Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Premium With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Superior With Pool View

  • Sleeps 4
  • 2 Double Beds
Outdoor pool, pool umbrellas, sun loungers

The Reef Playacar Beach Resort & Spa

  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.0 out of 10, Very good, 1,003 reviews
The price is CA $146
CA $183 total
includes taxes & fees
May 26 - May 27
The Reef Playacar Beach Resort & Spa
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About the area

Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 4 min walk - 0.3 km
  • Playa del Carmen Main Beach - 8 min walk - 0.7 km
  • Quinta Avenida - 13 min walk - 1.1 km
  • Playa del Carmen Maritime Terminal - 5 min drive - 3.9 km
  • Gran Coyote Golf - 6 min drive - 5.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 104 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.4 km

Restaurants

  • ‪La Vagabunda de la 38 - ‬6 min walk
  • ‪Encanto Beach Club - ‬6 min walk
  • ‪Colectivo Mexicano Cervecero - ‬8 min walk
  • ‪Martina Beach Club - ‬4 min walk
  • ‪Salento - ‬3 min walk

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

At The Reef Coco Beach Resort & Spa- Optional All Inclusive, you can spend time at the beach enjoying beach umbrellas, beach massages, and volleyball, plus you'll be within a 5-minute walk of Mamitas Beach. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, reflexology, and mani/pedis. Serving Japanese cuisine, Samurai - premium only is one of 5 restaurants and 5 bars/lounges. Other highlights include a marina, a free kid's club, and a beach bar. The helpful staff and beach location get great marks from fellow travelers.

All-inclusive

All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 196 units
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
    • Free children's club
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 5 restaurants
  • 5 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Free children's club
  • Children's pool
  • Mini golf
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Tennis
  • Beach volleyball
  • Mini golf
  • Kayaking
  • Parasailing
  • Boat tours
  • Personal watercraft (motorized)
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Karaoke
  • Shopping
  • Pool table
  • Fishing
  • Golfing nearby
  • Sailing nearby

Working away

  • Business center
  • Computer station
  • Conference space (8762 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Bike storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2003
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Bicycle parking
  • Full-service spa
  • Marina
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Vegetarian dining options
  • Local artist showcase
  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible business center

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Mini-fridge

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Dining

Samurai - premium only - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino - This fine-dining restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.87 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property uses eco-friendly cleaning products.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

Frequently asked questions

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive offer free cancellation for a full refund?

Yes, The Reef Coco Beach Resort & Spa- Optional All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Yes, there's free self parking.

What are the check-in and check-out times at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

Is there an onsite casino at The Reef Coco Beach Resort & Spa- Optional All Inclusive?

No, this resort doesn't have a casino, but Riviera Gran Casino (3-min drive) is nearby.

What is there to do at The Reef Coco Beach Resort & Spa- Optional All Inclusive and nearby?

Have fun with onsite activities like kayaking, parasailing, and fishing and improve your game at the onsite tennis courts. Indulge in a treatment at the spa and soothe your senses in the hot tub. The Reef Coco Beach Resort & Spa- Optional All Inclusive also has 5 bars, an outdoor pool, and a sauna, as well as a fitness center and a garden.

Are there restaurants at or near The Reef Coco Beach Resort & Spa- Optional All Inclusive?

Yes, there are 5 onsite restaurants, featuring Japanese cuisine.

Does The Reef Coco Beach Resort & Spa- Optional All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around The Reef Coco Beach Resort & Spa- Optional All Inclusive like?

The Reef Coco Beach Resort & Spa- Optional All Inclusive is a short 8-minute walk from Playa del Carmen Main Beach and 13 minutes' walk from Quinta Avenida. Travelers say that the resort is in a great location.

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Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Beach
Buffets
Restaurant
Location
Drinks
Children
Recreation

Reviews

10/10 Exceptional

Vina, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Loved that it was on the beach, goid restaurant, and not over crowded. The staff was incredible!
James, 5-night romance trip
Verified Expedia guest review

8/10 Very good

Excellent family resort
Cheryl Elizabeth, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Very lovely place to stay, the atmosphere, the staff is very nice
Ika, 3-night family trip
Verified Expedia guest review

8/10 Very good

We found our beds were very firm...this is usual for resorts though. Everything was very clean. We have bad backs, so that was the biggest issue for us, not the fault of the resort at all, just if you are looking for a plush bed, this isn't it;) The resort and facility are a smaller size, which we preferred. There was a SNAFU with our reservation so day 1 we had to go to the sister (higher end) resort Reef 28 for the night. Upgraded to the presidential suite. All very nice, but we didn't really enjoy as your first night after a long day of travel from Canada, you just want to relax and get settled. We were able to go to Reef Coco the next day and they upgraded our stay to the premium package for the rest of your vacation, so that was appreciated. Great service, really good food. Nice resort. Would recommend to anyone looking for a smaller venue close to 5th avenue and shopping.
Rebecca, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was our third time to coco. We love the smaller venue. Love the people around the pool, bar, and food venues. Fantastic people. We did have some insect issues and there was a smell in the room. But the staff was great and they mitigated the issues. Management could have been a bit more empathetic.
David, 10-night family trip
Verified Expedia guest review

10/10 Exceptional

Corey, 6-night trip
Verified Expedia guest review

6/10 Good

Resort was very small. Great for a couple but if you don’t upgrade your all inclusive, the staff treats you different. No service poolside or beach. No service at pool bar. No eating on beach or poolside. No smoking on beach. There are many restrictions at this resort. Beautiful location though.
Geri, 7-night romance trip
Verified Expedia guest review

4/10 Fair

My overall experience with the resort was not the best. We ended up canceling our stay after three days because it was not very pleasant. 1. Upon arrival, the service seems very professional and friendly, but then you realize their main goal is to sell you a membership program with the hotel. The resort is full of salespeople who invite you to have breakfast and promise you gifts just to get you to listen to them. 2. The rooms have an unpleasant smell, and they don’t provide water. You have to go and request cold water yourself because room service doesn’t include it. 3. The beach is small and not safe. They promote it as private beach, but it’s not. One afternoon, I was sitting with my partner, and someone from outside, who seemed to be drunk, came over to insult us. It was a very uncomfortable situation. 4. Regarding the food, they don’t serve espresso coffee outside of buffet hours, and at the bar, you have to pay for it, even though it’s supposed to be an all-inclusive package. They didn’t have olive oil at the hotel, and the food, in general, wasn’t great. 5. They sell you a romantic dinner with supposedly premium meat at an exaggerated price, but the meat was low quality. Also, the hotel is quite boring, and the entertainment team is not great either.
Islenay, 6-night romance trip
Verified Expedia guest review

8/10 Very good

I like everything
Nancy, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Daniel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

A beautiful clean all inclusive. Staff friendly and always helpful. So lovely to be on the beach. Food was plentiful. Enjoyed dinner in the Italian restaurant. Would definately return. Only wish is that they raked seaweed like some other resorts!
Verified Orbitz guest review

10/10 Exceptional

It was clean and the staff were friendly
Arno Petrus, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Randy George, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Boris is great and the food was great
Abby, 7-night trip with friends
Verified Expedia guest review

10/10 Exceptional

A nice getaway we experienced in this resort. Only issue was not so much food options for vegetarians and smell in the washroom (sewers) when taking shower. Other than that the staff was really very nice
Manavi, 6-night family trip
Verified Expedia guest review

6/10 Good

I liked the staff and the property is very pretty. Not a lot for shopping on the resort and not a lot of restaurants. The beds however were extremely hard and uncomfortable and the rooms definitely seem older.
Emily, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

It was perfect..
Beatriz, 8-night family trip
Verified Expedia guest review

8/10 Very good

Brianne, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Great location on a nice beach. Easy to get to 5th. Ave. For shopping and dining. The food at the buffet is very good.
Dave, 4-night romance trip
Verified Expedia guest review

4/10 Fair

Steven Leonard, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Saher, 6-night trip
Verified Expedia guest review

6/10 Good

Ok so let me start by saying that the staff was so nice and quick. Did not like our room due to odor&so many flies. Food option was good but limited comparing to other resort. Beside the Oder and the bugs I loved it because of the workers and close to the beach. The resort needs updates. Ps make sure you take a water bottle because no water in room and you have to use a fountain to fill cups which we were not aware off. The buffet as I said no much options, the three restaurants that you have to pay and make reservations were good even though we did not try the Mexican.
Zyad, 6-night family trip
Verified Expedia guest review

2/10 Poor

NEVER AGAIN! The rooms are dated and aren’t very clean. The beds were hard I thought I was sleeping on concrete. They don’t offer bottled water in the rooms. Dining options weren’t good!
Gisselle, 1-night family trip
Verified Expedia guest review

8/10 Very good

We had a good stay at the Reef with our family. Wish there were a few more food options. Especially as a vegetarian. Would be nice if they offered veggie things at the poolside restaurant. Buffet was good and service at the restaurant was always great. I really wish the entertainment started earlier. We have young kids and unfortunately had to miss out on the entertainment every night because it started at 9 or 9:30pm. Also the earliest you can eat dinner is 6:30pm which is quite late for kids as well. The resort is super clean and love that it is plastic free. Beach is great and quiet. 5th Ave is a 5 min walk to go shopping which is nice!
Alexandra, 7-night family trip
Verified Expedia guest review