Near the historic Santiago Cathedral, Casual Bilbao Mardones welcomes guests with modern comforts. Relax in the lobby with a cup of coffee or tea and enjoy express check-out and luggage storage for a seamless stay.
Bilbao (YJI-Bilbao-Abando Train Station) - 7 min walk
Bilbao-Abando Station - 8 min walk
Bilbao Zabalburu Station - 10 min walk
Arriga Tram Stop - 1 min walk
Casco Viejo Station - 4 min walk
Ribera Tram Stop - 5 min walk
Restaurants
Berton - 1 min walk
The Craft Tabeerna - 2 min walk
Rio - Oja - 2 min walk
Irrintzi - 1 min walk
Txiriboga - 1 min walk
About this property
Casual Bilbao Mardones
At Casual Bilbao Mardones, you'll be within a 10-minute drive of Guggenheim Museum Bilbao and San Mames Stadium. The property is just a short walk to public transportation: Arriga Tram Stop is steps away and Casco Viejo Station is 4 minutes.
Languages
English, French, Spanish
At a glance
Hotel size
21 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Late check-out subject to availability
Special check-in instructions
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
Parking
Offsite parking within 984 ft (EUR 17 per night); reservations required; discounts available
Other information
Smoke-free property
Property amenities
Food and drink
Coffee/tea in a common area
Shared microwave
Shared refrigerator
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Upper floors accessible by stairs only
Well-lit path to entrance
Hardwood flooring in public areas
Room amenities
Be entertained
21-inch flat-screen TV
Cable TV channels
Home comfort
Heating
Sleep well
Bed sheets provided
Freshen up
Shower only
Hair dryer
Towels
Stay connected
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
More
Daily housekeeping
Mobile key entry
Fees & policies
Optional extras
Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)
Parking
Parking is available nearby and costs EUR 17 per night (984 ft away)
Policies
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Casual Bilbao Mardones Bilbao
Casual Bilbao Mardones Guesthouse
Casual Bilbao Mardones Guesthouse Bilbao
Frequently asked questions
Does Casual Bilbao Mardones offer free cancellation for a full refund?
Yes, Casual Bilbao Mardones does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Casual Bilbao Mardones?
Sorry, pets aren't allowed.
Is parking offered on site at Casual Bilbao Mardones?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Casual Bilbao Mardones?
Check-in start time: 2:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Casual Bilbao Mardones?
No, this guesthouse doesn't have a casino, but Gran Casino Bilbao (12-min walk) is nearby.
What is there to do at Casual Bilbao Mardones and nearby?
Recommended spots to visit include Santiago Cathedral (2-min walk) and Ribera Market (5-min walk), along with Gran Casino Bilbao (12-min walk) and Basilica of Begona (13-min walk).
What's the area around Casual Bilbao Mardones like?
Casual Bilbao Mardones is a short 1-minute walk from Arriga Tram Stop and 2 minutes' walk from Arriaga Theater.
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Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.8/10
Staff & service
6.8/10
Amenities
7.8/10
Property conditions & facilities
7.6/10
Eco-friendliness
Reviews
10/10 Exceptional
Oct 28, 2024
Could not ask for better value
We couldn't have asked for more or for better value. Reception was very friendly, room was brightly lit and exceptionally clean, shower was steamy with great water pressure, beds were comfortable. And the hotel was centered in Bilbao's Old Towne with plenty to do. A perfect combination!
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
Oct 24, 2024
We thought this was a very well located place and the check-in was very easy. The shower is super tiny, but we managed.
Caroline
Caroline, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 12, 2024
The hotel is on the 3rd floor without an elevator and the rooms do not have air conditioning.
Be sure before booking, because in their listing they don't clarify that.
Edgardo
Verified Expedia guest review
6/10 Good
Sep 20, 2024
Very small room and even smaller bathroom which was not shown in any pictures. Smallest sink ever seen or used. No room for luggage except on floor. We could hear everything even whispering in other rooms. Also pipes sounded like waterfall just outside window when anyone in building flushed. Good price and good location and clean rooms just keep in mind the above.
Sarah
Sarah, 4-night trip
Verified Expedia guest review
8/10 Very good
Aug 29, 2024
La ubicación exelente. Limpio y el personal amable.
Unico inconveniente no tiene elevador y son 2 o 3 pisos con maletas
Aramis
Aramis, 4-night trip
Verified Hotels.com guest review
6/10 Good
Aug 25, 2024
its okay place for a short weekend stay. the place is really small, and restroom super tiny. the place only have stairs inside the building with light sensor that doesnt work well. its convenient to restaurant, stores and dessert places, but night time can be noisy. the streets gets very dirty, smelly and nasty at night.
samantha
samantha, 2-night family trip
Verified Expedia guest review
8/10 Very good
Aug 7, 2024
Great apartment in the heart of the old town
Robert
Robert, 2-night family trip
Verified Expedia guest review
8/10 Very good
Jul 4, 2024
great location, especially if you're not driving. unfortunately, we drove so had to park like 8 blocks away. It's the nature of staying right in the heart of downtown (casco viejo). staff was very friendly and suggested places to go and visit.
It's more of a hostel than a hotel, you have to walk up 3 stories, no elevator. there's also no AC in the rooms. it was breezy so we opened the windows. a few weeks later it might've been an issue tho. be mindful.
would stay there again.
Ad
Ad, 1-night family trip
Verified Expedia guest review
4/10 Fair
Jun 28, 2024
Disappointing. Wouldn’t recommend
The hotel had a convenient location, but several issues marred the stay. The bathroom was very small, and using the mini shower caused water to spill everywhere. Despite searching for accommodations with air conditioning, the room only had a small, ineffective fan. Additionally, opening the balcony door invited a swarm of large mosquitoes into the room.
Grecia
Grecia, 2-night family trip
Verified Hotels.com guest review
8/10 Very good
Jun 20, 2024
Good place to lay your head for the night and right in the thick of the old town. Quite a noisy spot though. Ear plugs a must!
Jocelyn
Jocelyn, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 12, 2024
Gary
Gary, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 5, 2024
Nicola
Nicola, 2-night trip
Verified Hotels.com guest review
8/10 Very good
May 15, 2024
Verified traveller
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Mar 23, 2024
The hotel is in a really great location and is surrounded by plenty of places to eat and drink, as well as being only a few minutes walk from local bus, tram and metro services.
I stayed by myself in one of the smaller rooms. The room was very clean and modern and ideal for a few nights stay.
My room faced onto an inner courtyard so I could not hear any of the hustle and bustle of the streets outside however the property is quite small with all rooms in close proximity on the same floor so you do hear the comings and goings of all other guests - the floors are all hard and non carpeted so footsteps and cases being pulled can be quite loud as people enter and leave in the mornings and evenings respectively.
The bathroom was great, nice powerful shower inside a big clean cubicle with both a waterfall head and a detachable, directional head. Good temperature control.
The room had a decent fan/Aircon solution operated by remote control.
The staff I encountered were all very friendly, helpful and chatty!
Jon
Verified Expedia guest review
8/10 Very good
Mar 22, 2024
Ideally located to get around Bilbao
Good hotel in the old town. Basic but comfortable and clean.
Ideal for a base to visit from.
Close to shopping streets full of pinxto bars and close to metro to get around!
Isabelle
Isabelle, 3-night business trip
Verified Hotels.com guest review
6/10 Good
Mar 22, 2024
Claire
Claire, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 6, 2023
The good things were the beds were really comfortable and the staff couldn't be more helpful with my many queries.
What wasnt so good was the size of the room- its was TINY even tho i booked a double for myself, and it was noisy- both from the street and other residents.
I wouldnt stay again - it just wasnt memorable or that comfortable- no place for luggage but the floor, one little hard chair, and having someone always sitting at a desk right outside your door makes it difficult to relax.
Im sure there are better options in Bilbao at this price range
Lance
Lance, 3-night business trip
Verified Hotels.com guest review
6/10 Good
Oct 9, 2023
Hotel was in perfect location and very clean and gracious staff. Room was tiny, and only lighting was overhead ceiling light. Really should have bedside reading lights.
Tim
Tim, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 26, 2023
Decent little room with shower, 2 fans, TV and safe. Comfortable bed, clean and quiet - staff were exceptionally friendly and helpful, lovely place.