Sanctuary Palm Cove

5.0 star property
Luxury beachfront hotel in Cairns with outdoor pool

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sanctuary Palm Cove

Outdoor pool, sun loungers
Kayaking
Standard Apartment, 1 Bedroom | Private kitchen
1 Bedroom Private Retreat | Terrace/patio
Aerial view

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Non-smoking
  • Free parking
  • Airport transfer
  • Air conditioning
  • Laundry facilities
Main amenities
  • Weekly housekeeping
  • On the beach
  • Outdoor pool
  • Children's pool
  • Spa tub
  • Airport shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Computer station
  • Front-desk safe
  • Laundry service
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Children's pool
  • Kitchen
  • Separate bedroom
  • Separate dining area

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About the area

Map
6 Cedar Road, Palm Cove, QLD, 4879

What's nearby

  • Palm Cove Beach - 5 min walk
  • Vie Spa Palm Cove - 3 min drive
  • Clifton Beach - 6 min drive
  • Trinity Beach - 10 min drive
  • Kewarra Beach - 11 min drive

Getting around

  • Cairns Intl. Airport (CNS) - 23 min drive
  • Redlynch Station - 17 min drive
  • Freshwater Station - 22 min drive
  • Cairns Station - 25 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Numi - ‬11 min walk
  • ‪Trinity Beach Tavern - ‬10 min drive
  • ‪Underground Palm Cove - ‬7 min walk
  • ‪Nu Nu Restaurant - ‬4 min walk
  • ‪Kewarra Village Take Away - ‬7 min drive

About this property

Sanctuary Palm Cove

Situated by the ocean, Sanctuary Palm Cove is a great choice for a stay in Cairns. You can get a morning swim in at the outdoor pool, and the spa tub makes for a relaxing end to the day. A children's pool and a terrace are offered, and in-room conveniences at this luxurious hotel include washers/dryers and refrigerators.

Languages

English

At a glance

Hotel size

  • 23 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 2 PM; Check-in end time: 6 PM
  • Contactless check-in available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 8 AM - 6 PM
  • Front desk staffed during limited hours
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive outside of normal check-in hours or on the weekend must contact this property 24 hours prior the arrival to arrange check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (8 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Barbecue grills

Traveling with children

  • Children stay free (see details)
  • Children's pool

What to do

  • On the beach
  • Ecotours nearby
  • Horse riding nearby
  • Rafting nearby
  • Scuba diving nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 2003
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Spa tub

Accessibility

  • Tile flooring in room
  • Hardwood flooring in room

Room amenities

Be entertained

  • DVD player
  • 50-inch Smart TV
  • Digital TV channels
  • Streaming services

Home comfort

  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Electric kettle
  • Iron/ironing board
  • Washer and dryer
  • Laundry detergent

Sleep well

  • Premium bedding
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Private pool
  • Patio
  • Yard
  • Individually furnished and decorated
  • Separate dining area
  • Separate sitting area

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Full-sized refrigerator/freezer
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Toaster
  • Cookware, dishes, and utensils
  • Dishwasher
  • Blender

More

  • Weekly housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge of AUD 250 (subject to availability)
  • Credit card charges are subject to an extra charge

Children & extra beds

  • Cribs/infant beds are available for AUD 50.0 per day
  • Rollaway beds are available for AUD 125.0 per day

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Palm Cove Sanctuary
Sanctuary Hotel Palm Cove
Sanctuary Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Hotel Palm Cove
Sanctuary Palm Cove Hotel
Sanctuary Palm Cove Palm Cove
Sanctuary Palm Cove Hotel Palm Cove

Frequently asked questions

Does Sanctuary Palm Cove offer free cancellation for a full refund?
Yes, Sanctuary Palm Cove does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sanctuary Palm Cove?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Sanctuary Palm Cove?
Sorry, pets aren't allowed.
Is parking offered on site at Sanctuary Palm Cove?
Yes, there's free self parking.
Is airport shuttle service offered by Sanctuary Palm Cove?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Sanctuary Palm Cove?
Check-in start time: 2 PM; Check-in end time: 6 PM. There's a charge of AUD 250 for early check-in (subject to availability). Check-out time is 10 AM. Contactless check-in and check-out are available.
What is there to do at Sanctuary Palm Cove and nearby?
Have fun with nearby activities like boat tours, horseback riding, and rafting. Additional recreation nearby includes ecotours. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Sanctuary Palm Cove also has private pools and a garden.
Does Sanctuary Palm Cove have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker, a blender, and a coffee maker.
Does Sanctuary Palm Cove have any outdoor private spaces?
Yes, every room features a private pool, a patio, and a yard.
What's the area around Sanctuary Palm Cove like?
Sanctuary Palm Cove is in Palm Cove, a short 5-minute walk from Palm Cove Beach.

Sanctuary Palm Cove Reviews

Reviews

9.8

Exceptional

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Exceptional

lindsay, 7-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Always friendly staff, lovely large apartment and close to the beach and shops
Rebecca, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Palm Cove stay
Lovely quiet area of Palm Cove, friendly staff, walking distance to shops, restaurants, beach and bars. Spacious apartment with everything included.
Anne-Marie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very nice 5 star
Shadi, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Great apartment in perfect location
Simon, 7-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful stay for our family of 6. Rooms are spacious, luxurious and well appointed. The property is vast and you rarely see other guests which adds to the privacy feeling. The spa wasn’t working due to a recent weather event. Other than that, everything was excellent. The family that owns/manages the property were friendly and attentive. A logical stay in Palm Cove. Will be back again.
Rajeev, 3-night family trip
Verified Wotif guest review

10/10 Exceptional

Retreat
Beautiful secluded studio 22, rainforest outlook next to the pool. Huge spa bath. Just a short walk to cafes, bars and restaurants
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very modern and clean property run by a family business. Fantastic rooms excellent service and even have car hire available on the property. Close to the beach and all the restaurants in the area.
Michael, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

The property was just like the pictures - beautiful and clean. Only thing we would have liked to add is cleaning services. We were there for 4 nights but apparently they provide free cleaning only after a week of stay. For beach days with sand in the bathrooms etc a more frequent cleaning would really help
Vivek, 4-night trip
Verified Expedia guest review

8/10 Very good

Lovely property especially the pond with all the water lilies. Excellent security and great proximity to the beach, pier and esplanade.
Linda Joy, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Our stay was excellent the receptionist was amazing. Everything was so lovely and clean.
Ingrid, 5-night family trip
Verified Orbitz guest review

10/10 Exceptional

The family running the property made the stay so easy - they supported an early check in and late check out and were always on hand to answer any questions. The pool is fantastic and the grounds are well looked after. We will be back!
Abigail, 7-night family trip
Verified Expedia guest review

8/10 Very good

We stayed in a suite. It was large, private, clean and had all the conveniences we needed. The TV was huge - great for watching a movie in down time. The hot water was a little unreliable at times, but given the hot days whilst there it didn’t really bother us. Although it did not bother us, some couples may not appreciate the ‘open’ bathroom and the lack of personal privacy. The pool is large and well maintained. And the tropical gardens are beautiful and lush. Palm Cove is so walkable and offers many lovely dining options. We would happily stay at this property again should the opportunity arise in the future.
Nick, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

Kate, 11-night family trip
Verified Wotif guest review

10/10 Exceptional

Adam, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful grounds and lovely spacious apartment. Close to the beach and the shops. Undercover parking, lift access, security gates and really friendly management. Would highly recommend.
Rebecca, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Liked absolutely everything. - Gerhard Jnr very helpful and friendly. Highly recommended.
Chris and Irina, 3-night trip
Verified Wotif guest review

10/10 Exceptional

This is a lovely quiet and serene property. Easily accessible to all restaurants and facilities of palm cove. I would definitely return.
Philippa, 4-night trip
Verified Lastminute guest review

10/10 Exceptional

Studio apartment was lovely spacious, clean, comfortable. The grounds/ gardens are lovely and the hosts/staff were helpful and very friendly.
Jenny, 4-night romance trip
Verified Wotif guest review

10/10 Exceptional

Overall was a great stay, everything was perfect, nice place near to the beach.
Adrian, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Mark, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Mathieu Deman, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Danielle, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location with beautiful garden surrounds! The apartment was very spacious, clean and great for families! We loved the leafy view, whilst also being very close to the beach and restaurants. The pool was completely shaded, quite large and quiet for most of our stay.
Jasmine, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

The Best!
You know the type of place that you don't want to review because you are afraid that everyone will find out about your secret? Even so, I feel compelled to write this because they did such a great job. The property itself is tastefully constructed; about 20 units in 3 buildings (plenty of parking), nestled in the forest next to a lagoon with waterlilies and a charming wooden bridge. (A 2-minute walk to the very fine esplanade, which is a great place to hang out and get dinner your first night). My unit was on the 2nd floor, and I felt that I was living in a tree house, because all I could see (the living area is entirely windowed) was lush forest - palms, eucalyptus and ferns. (And could hear the delightful calls and chirping of birds). The property has a gorgeous, long, and rectangular pool (with attached spa and shallow wading areas) which I swam in every day. The apartment itself was huge, fully equipped (I cooked almost every meal) and comfortable. Finally, the property manager was gracious, kind, informative and generous with their time. They really improved my stay with great advice about the area. 10 out of 10 -- I didn't want to leave.
Jamie, 3-night trip
Verified Hotels.com guest review