First, they advertise complimentary airport transportation, well not really. Is a taxi and you have to pay. We showed up after paying for a taxi, and the employee told me my reservation was for the next day.
Second, hot water is non existent. The water comes out luke warm, and even after you ask them to turn up the heat, after several minutes, still luke warm. After a day doing a tour trust me, hot shower is a must.
The complimentary breakfast is good. You get bread, jam and butter, coffee and a smoothie.