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The General Palmer Hotel

4.0 star property
Historic hotel, steps from Durango and Silverton Narrow Gauge Railroad

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Photo gallery for The General Palmer Hotel

Interior entrance
Egyptian cotton sheets, premium bedding, pillowtop beds
Lobby sitting area
Sunlight Suite | Living area
Interior
In the heart of Durango, The General Palmer Hotel combines historic charm with modern comforts. Enjoy a continental breakfast, connect to in-room WiFi, and unwind on the terrace or explore the library. Guests rave about the central location and helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Connecting rooms available
  • Air conditioning
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Library
  • Front-desk safe
  • Vending machine
  • Concierge services
  • Luggage storage
  • Tour/ticket assistance
  • Porter/bellhop
  • Banquet hall

Feel at home (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
  • Daily housekeeping
The current price is CA $262
CA $319 total
includes taxes & fees
Jun 2 - Jun 3

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Executive Suite, 1 King Bed

42-inch flat-screen TV with cable channels, TV, iPod dock

Executive Suite, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Egyptian cotton linens
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential King Suite

Presidential King Suite

Presidential King Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
Pillowtop bed
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 2 Queen Beds

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
Pillowtop bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Executive Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
Pillowtop bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, pillowtop beds

Standard Room, 1 Queen Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Flat-screen TV
Premium bedding
Ceiling fan
Pillowtop bed
  • Sleeps 2
  • 1 Queen Bed
Front of property

Historic Strater Hotel

  • Free parking
  • Free WiFi
  • Restaurant
  • Connecting rooms available
9.4 out of 10, Exceptional, 1,020 reviews
The price is CA $299
CA $367 total
includes taxes & fees
Jun 5 - Jun 6
Historic Strater Hotel
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About the area

Map
567 Main Avenue, Durango, CO, 81301

What's nearby

  • Durango and Silverton Narrow Gauge Railroad - 2 min walk - 0.2 km
  • Durango Area Tourism Office - 4 min walk - 0.3 km
  • Animas River Trail - 4 min walk - 0.4 km
  • San Juan National Forest Supervisor's Office - 2 min drive - 1.7 km
  • Fort Lewis College - 3 min drive - 2.8 km

Getting around

  • Durango, CO (AMK-Animas Air Park) - 10 min drive
  • Durango–La Plata County Airport (DRO) - 22 min drive
  • Durango Narrow Gauge Railroad Station - 2 min walk

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Denny's - ‬4 min walk
  • ‪Steamworks Brewing Company - ‬5 min walk
  • ‪Animas River Beer Garden & Lounge - ‬6 min walk
  • ‪Durango Coffee Company - ‬3 min walk

About this property

The General Palmer Hotel

The General Palmer Hotel offers a fantastic location, putting you just steps from Durango and Silverton Narrow Gauge Railroad. Guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and downhill skiing, and free perks include WiFi, self parking, and continental breakfast daily between 7:00 AM and 9:30 AM. The comfortable beds and helpful staff get great marks from fellow travelers.

Languages

English

At a glance

DONE

Hotel size

    • 39 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 12:30 AM
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Up to 2 children (20 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–9:30 AM
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Downhill skiing nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby
  • Snowboarding nearby
  • Hot springs nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1898
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Banquet hall

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Ceiling fan
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Resort fee: USD 15.00 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge of USD 75.00 (subject to availability)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

General Palmer
General Palmer Durango
General Palmer Hotel
General Palmer Hotel Durango
The General Palmer Hotel Hotel
The General Palmer Hotel Durango
The General Palmer Hotel Hotel Durango

Frequently asked questions

Does The General Palmer Hotel offer free cancellation for a full refund?

Yes, The General Palmer Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The General Palmer Hotel?

Sorry, pets aren't allowed.

Is parking offered on site at The General Palmer Hotel?

Yes, there's free self parking. Free RV/bus/truck parking is available.

What are the check-in and check-out times at The General Palmer Hotel?

Check-in start time: 4:00 PM; Check-in end time: 12:30 AM. Check-out time is 11 AM. Late check-out is available for a charge of USD 75.00 (subject to availability).

What is there to do at The General Palmer Hotel and nearby?

During the winter, enjoy nearby recreation like downhill skiing and snowboarding, and return when the snow melts for cycling and hiking. Additional recreation nearby includes hot springs, spelunking, and hunting.

What's the area around The General Palmer Hotel like?

The General Palmer Hotel is a short 2-minute walk from Durango Narrow Gauge Railroad Station and 4 minutes' walk from Animas River Trail. Travelers say the area is very central, and great for skiing.

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Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Elevator
Restaurant
Bed
Historical
Trains
Store

What guests liked

  • Breakfast was consistently described as great, outstanding, and well-stocked with many guests expressing their satisfaction. (26 reviews)
  • Parking was convenient, safe, and ample, with some guests even mentioning it as a highlight of their stay. (9 reviews)
  • Dining options are exceptional and within walking distance, offering a unique experience. (4 reviews)
From real guest reviews summarized by AI.

Reviews

8/10 Very good

Christopher, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Would stay again!

Excellent Sunday brunch & lovely staff!
JoAnna, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Veronica, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Hotel stay

Seems like the more that a room costs the less you get. No fridge/micro, no window. When making a reservation, request a room w a window. Too claustrophobic without one. Beautiful historic hotel, nice breakfast nice balcony. Very clean. Nice coffee bar.
Janet, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gorgeous historical hotel

This a beautiful historical hotel located in a very convenient place to restaurants and bars. The rooms were beautiful, even the "inside" rooms without windows.
Jennifer, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Ken, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Gino, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jillian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We love this hotel. It’s classy, clean and the staff is very friendly.
Jennifer, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Sweet vintage hitel

Bed was very comfortable. It’s a vintage hotel and super cute! Hot tea/coffee/cocoa station 24 hrs!
Teresa, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Go back in time

Great location next to rail yard and ambiance to go back to the 19th century. Staff were friendly and helpful. However, a 7:30 am train whistle may not be for everyone.
Mark, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

10/10!

The general palmer hotel is an amazing choice for staying in downtown Durango. The service, the ambience, the beds, everything was delightful. The lobby is so nice to sit in and have a daily fresh baked cookie and peruse the huge selection of teas and coffee. It all has such a charm AND is at a really affordable price point compared to others in the area. I will definitely stay here again next time I’m in Durango!
Katherine, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

David, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Andrew, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Peter, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Clean and comfortable
2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Beautiful, historic hotel. Friendly staff. Great breakfast.
Phillip, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Wonderful
Jarrett, 4-night trip
Verified Orbitz guest review

10/10 Exceptional

Ana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

I like the location and that its not The Stater hotel. You gained a loyal guest after a terrible stay at the Stater.
Anthony, 1-night trip
Verified Expedia guest review

6/10 Good

This is a an historic hotel, which is nice, unless you are staying in the Palace wing. The Palace wing is not part of the General Palmer. It's a seperate building. We stayed in the Winter, and the heat cannot keep up with the many drafts coming from the windows and floors. The heater does keep the place very dry though. There is no room to walk. Literally 8 inches between our bed and the wall. There is no bedside table, one 18 x 24 coffee table and almost nowhere to set your bathroom stuff except the pedastal sinks. We had to unplug the television to make coffee, and to charge our phones. The staff were very nice and accomodating and parking was great. The room was not.
Micah, 13-night family trip
Verified Expedia guest review

10/10 Exceptional

Daisy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay and easy access for train ride.
Jerri, 3-night trip
Verified Expedia guest review