The Bob W was very clean and quiet, but that’s the end of the positives. Our room was on the 4th floor, which was 82 narrow steps up (yes we counted) with no lift. Not a big deal except when you’re carrying suitcases! The temperature got hotter with each floor, and our window only opened about 4 inches for safety, and we had a fan that did very little so we slept with no bed covers. WiFi on the 4th floor was extremely weak. Out of the three outlets in the room for charging devices, only one worked. Finally, anyone remotely bigger would never fit in the bathroom! It was easy to contact the company, but they asked me to detail the issues and when I did, I never heard back. So, if you’re staying on the first floor, it might be perfectly fine….but I’d request not to be on the third or fourth floor for sure.