Located just 4.6 mi (7.4 km) from the airport, Hôtel Les Trois Palmiers offers drop-off service (available 24 hours). Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, hydrotherapy, or mani/pedis. An outdoor pool, a bar/lounge, and a snack bar/deli are other features.
Languages
Arabic, English, French, German, Spanish
At a glance
Hotel size
49 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Smoking rooms only*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Airport drop off on request(available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Free buffet breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee shop
Free daily reception
Room service (late night)
Snack bar/deli
Traveling with children
Bed rails
Services
24-hour front desk
Concierge services
Luggage storage
Bike storage
Facilities
1 building/tower
Built in 2012
Terrace
Television in common areas
Communal living room
An outdoor pool
Bicycle parking
Spa services
Massage/treatment rooms
At least 80% of food locally-sourced
Vegan dining options
Locally-owned & organized tours & activities
Traditional architecture
Accessibility
Elevator
Elevator door width (inches): 51
Visual alarms in hallways
Front entrance ramp
Closed captioned TV
Well-lit path to entrance
Smooth flooring in public areas
Tile flooring in public areas
Room amenities
Be entertained
43-inch Smart TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Iron/ironing board (on request)
Sleep well
Pillow menu
Blackout drapes/curtains
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Shower only
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi and wired internet (surcharge)
Phone
Electrical adapters/chargers
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Energy-saving switches
LED light bulbs
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including hydrotherapy.
Fees & policies
Refundable deposits
Breakage deposit: MAD 200 per stay
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.
Administrative fee: MAD 11 per person, per night
Optional extras
Wired internet access is available in guestrooms for MAD 50 per stay (rates may vary)
Airport shuttle service is offered for an extra charge of MAD 130 per vehicle. Maximum occupancy 4
Children & extra beds
Rollaway beds are available for MAD 150 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MAD 50 per pet, per night
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Noise-free guestrooms cannot be guaranteed.
Long-term renters welcome.
This property uses geothermal energy.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Hôtel Les Trois Palmiers Hotel
Hôtel Les Trois Palmiers Marrakech
Hôtel Les Trois Palmiers Hotel Marrakech
Frequently asked questions
Does Hôtel Les Trois Palmiers offer free cancellation for a full refund?
Yes, Hôtel Les Trois Palmiers does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel Les Trois Palmiers?
Yes, there's an outdoor pool. Guests have pool access from 10:00 AM to 7:00 PM.
Are pets allowed at Hôtel Les Trois Palmiers?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of MAD 50 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hôtel Les Trois Palmiers?
Sorry, there's no onsite parking at Hôtel Les Trois Palmiers.
Is airport shuttle service offered by Hôtel Les Trois Palmiers?
Yes, a shuttle from the hotel to the airport is available. The charge is MAD 130 per vehicle.
What are the check-in and check-out times at Hôtel Les Trois Palmiers?
Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon.
Is there an onsite casino at Hôtel Les Trois Palmiers?
No, this hotel doesn't have a casino, but Le Grand Casino de la Mamounia (3-min drive) and Casino de Marrakech (3-min drive) are both nearby.
What is there to do at Hôtel Les Trois Palmiers and nearby?
Hôtel Les Trois Palmiers has an outdoor pool and spa services.
Are there restaurants at or near Hôtel Les Trois Palmiers?
Yes, there's an onsite restaurant.
What's the area around Hôtel Les Trois Palmiers like?
Hôtel Les Trois Palmiers is a short 4-minute walk from Marrakech Plaza and 11 minutes' walk from Avenue Mohamed VI.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Reviews
6.2
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
6.8/10
Staff & service
7.4/10
Amenities
7.2/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
4/10 Fair
4 Jan 2025
This place needs a lot of maintenance. For example none of the balcony doors locked. The male desk staff were really rude and everything was too much trouble. Serious management issues at this place so would not recommend.
Steve
Steve, 3-night family trip
Verified Hotels.com guest review
6/10 Good
3 Sep 2024
Location is fine
gabor
gabor, 1-night trip
Verified Expedia guest review
2/10 Poor
2 Aug 2024
lamia
lamia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 Jun 2024
Stephanie
Stephanie, 2-night trip
Verified Expedia guest review
6/10 Good
29 Apr 2024
Hôtel ok si vous ne souhaitez pas passé trop de temps dedans. Petit déjeuner pas terrible et le monsieur a la réception a mis un temps fou à nous trouver. Comme je l’ai dit si vous n’êtes pas trop regardant sur l’hôtel, ça passe.
Randy
Randy, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
29 Mar 2024
Staff were very nice
Adelaide
Adelaide, 2-night family trip
Verified Expedia guest review
2/10 Poor
8 Nov 2023
William
William, 7-night trip with friends
Verified Expedia guest review
6/10 Good
4 Oct 2023
It was convenient
Near major area
Accessible to main landmarks
Faarah Hasan
Faarah Hasan, 7-night trip
Verified Expedia guest review
6/10 Good
14 Aug 2023
We have stayed here before, and when we check in the room is often not ready or set up as twin beds when we have requested large bed. The last 2 times we have stayed here we have had to change rooms the next day.
Verified traveller
3-night trip
Verified Hotels.com guest review
8/10 Very good
12 Jun 2023
Christina
Christina, 3-night trip
Verified Expedia guest review
8/10 Very good
18 May 2023
Verified traveller
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
25 Apr 2023
The cool pool was a relief on a hot day. The shower and room was clean. It is near a large shopping mall. Check in was smooth and my room was ready earlier than expected. There was also a fridge in my room
Ingrid
Ingrid, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
8 Mar 2023
Central, clean and quiet hotel. The staff were friendly and helpful - we enjoyed speaking French to them. Breakfast was included and was great. Would return again very happily.
Mark
Mark, 7-night family trip
Verified Expedia guest review
6/10 Good
28 Dec 2024
Le wifi ne fonctionnait pas dans la chambre.
Pas de savon ni shampooing. ( très petits flacons)
Les chaînes de télé ne fonctionnaient pas toutes.
Machine à café, chocolat en panne.
Nathalie
Nathalie, 2-night family trip
Verified Hotels.com guest review
4/10 Fair
16 Dec 2024
Séjour décevant
Sejour décevant, nous avons passé une première nuit sans chauffage puis ils nous ont déplacé à une autre chambre, 2 jours ou on rentre le soir on trouve la chambre n'est pas faites. Il aurait fallu reclamer pour la faire et nous mettre des serviettes propres. Je ne recommande pas mis a part l'emplacement bien situé dans le quartier de Gueliz.
Verified traveller
4-night family trip
Verified Hotels.com guest review
4/10 Fair
8 Nov 2024
Très décevant
Séjour très décevant nous avons voulu réserver une nuit supplémentaire personne répond au téléphone ni aux messages ! Aucune communication …
Une caution est demandée à l arrivée sauf qu au départ on ne nous la rends pas sous prétexte qu il faut attendre ….. 2 nuits la chambre n a jamais été faite ! Pas de papier toilette …. Petit déjeuner très décevant café froid entre autre.
Et la cerise sur le gâteau nous avons réserve une chambre avec terrasse et paye le supplément pour cela à l arrivée nous avons eu une chambre avec un tout petit balcon bien entendu on ne rembourse pas la différence non plus. Wifi fonctionne très très mal
Nous ne retournerons pas dans cet hôtel et je ne le recommande pas non plus
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
14 Oct 2024
Mathieu
Mathieu, 3-night trip
Verified Hotels.com guest review
2/10 Poor
15 Sep 2024
Des voleurs
Sale, voleur, méchant, nul,
Pas d internet, pas de télé, pas de téléphone les serviettes à 40€.
Pas de balcon comme sur la photo et petit déj vite avec du beurre qui sent le rensse.
Pas de stranfert pour l'aéroport.
Et les taxes à réglé en plus sur place qui sortent de nul part
Lili
Lili, 4-night family trip
Verified Hotels.com guest review
8/10 Very good
10 Sep 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
28 Aug 2024
Djamel
Djamel, 7-night family trip
Verified Hotels.com guest review
2/10 Poor
28 Jul 2024
Leila
Leila, 15-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 May 2024
Excellent
Zuly
Zuly, 3-night trip
Verified Expedia guest review
6/10 Good
10 May 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
6 May 2024
Peut mieux faire
L'établissement est très bien situé et très confortable. Par contre le service est vraiment a revoir. Vous attendez plus d'une heure votre chambre qui n'est pas prête à l'arrivée, on ne trouve pas votre réservation, personne pour le check out ... Le reste est à un bon rapport qualité/prix vu l'emplacement, le petit déjeuner est copieux. Mieux vaut être prévenus une fois passée l'étape du check in le reste du séjour se déroule mieux ;)