Comfort Suites West Dallas - Cockrell Hill se trouve dans le quartier West Dallas, au cĆur de Dallas. Parmi les attractions populaires, notez Kay Bailey Hutchison Convention Center, qui se trouve Ă Â 8 minutes de route.
Avis pour Comfort Suites West Dallas - Cockrell Hill
I donât usually leave reviews, but this hotel left me with too many issues to stay silent. I had to switch rooms twiceâfirst because the air conditioner barely worked (a nightmare in summer), then again because ants were crawling inside the closet and bit me when I reached for my sandals. Honestly, I wish I were making that part up.
Breakfast was forgettableâbland, cold, and just plain sad. The rooms didnât feel clean and had a strong musty, moldy smell that made it hard to relax.
That said, I do want to acknowledge that the front desk staff were incredibly kind and did their best to help. They were the one bright spot in an otherwise disappointing experience.
I hope the management steps up and improves things, because the people working here deserve betterâand so do the guests.
Everything was good until I walked out to put my things in the car and I caught some men breaking in my car. They ran away as I was approaching my car... Not a good area!
Would not recommend. The elevator and our entire hallway smelled like weed. There was hair all over the carpet (not ours). The entire place felt humid and dank and my kidâs asthma would get worse any time weâd be in the room for a long period of time. We were supposed to stay there on the way back from our trip but decided on canceling that stay due to our experience being so subpar.
Front desk Was always a challenge to get someone to show up. They charged us an early check in fee because we were 5 hours before 3pm. However the rooms were ready for us so there was no additional service involved. If we would have arrived 5 hrs later than 3pm there would have been no refund. Not a fan.
Not very friendly or welcoming upon arrival. The room was clean but the pool was not. The jacuzzi did not work.
The coffee was not drinkable. The banana waffle did have a good taste. I donât know if the lady that checked us in did not have a good personality or was just having a bad dad. While in the pool employees sat outside the pool fence to smoke and it smelled so bad we left.
Not a good experience at Theoâs location.
The staff is friendly - convenient to Interstate going east and west - Parking is easy and the room was spacious and clean. No issues with anything. Only problem we had was they ran out of breakfast on the third day we were there due to a late delivery. They were very apologetic.