Reservations are required for les services de massage and can be made by contacting the property before arrival at the number on the booking confirmation
Tutti molto gentili, tĂš di benvenuto all'arrivo, abbiamo chiesto camera con finestra, c'Ăš l'hanno data, ci hanno stampato i biglietti aerei per ritorno, consigliato ristoranti, tenuto i bagagli prima della partenza. Sempre disponibili. Lo consigliamo
I cannot express how frustrated and disappointed I am with this hotel. I arrived at the hotel only to be told they had no record of my reservation. The Manager and the staff were completely unhelpful and dismissive. To make matters worse, when I showed them my confirmation email, they barely glanced at it and said, âThatâs not our problem".
This level of incompetence and lack of customer service is unacceptable. I had to scramble to find another hotel at the last minute, which cost me significantly more money and added unnecessary stress to my trip.
I will never book with this hotel again, and I strongly advise anyone considering staying here to think twice. If they canât even manage basic reservations, how can you trust them to provide a decent stay? Save yourself the headache and book elsewhere.