2/10 Poor
Jun 12, 2025
We went to the hotel at 5 pm to check in and the (check in was at 3) front and desk (woman) was so rude saying we have to wait because the hotel is packed. Mind you there was like other maybe 5 families waiting for a room. We then asked where the restrooms were and the (women) made a face like really? Then we asked her for toilet paper and ignored us. The front desk(male) stated we only had to wait 15 min then the (women) said 30-40 min is the e wait. We had a concert that same day and we didn’t have a room. Luckily the man provided us with our room within 20 min
The restroom flooded from flushing the toilet.
Overall this hotel is one of many “remodeled “ hotels but everything is still old.
Oh and also a few girls got stuck in the elevator, they had to call rescue. So if you honestly have no other choice to be near the globe life field I honestly don’t recommend.
Victor
Victor, 1-night family trip
Verified Hotels.com guest review