2/10 – Médiocre
28 avr. 2026
On last Feb 28 our ticket to Phuket was cancelled by Qatar Airways as a result of the conflict in Iran.
I had two hotel bookings in Phuket as I had planned to see two sides of the island: the Burasari south and Kora further up, through Expedia.
The Burasari entirely reimbursed my "de facto" no show and the customer experience with them convinced me that when I can go back to Phuket, I will choose their establishment.
Kora Beach resort however offered to reschedule my stay but I had to give right away new dates, as if there is anyone right now who knows when the middle east situation is going to come down. Because I was not able to give new dates, Kora Beach kept all my 600 euros which is money I saved for years and for them, pure profit, zero cost. Of course I could prove my ticket was cancelled and the travel insurance denied the claim because of act of war and I am stunned to see how easy such hotel can run away with your savings. We are feeling helpless and horribly disappointed. Very traumatic experience.
Christian
Christian, séjour de 3 nuits
Avis de client Hotels.com vérifié
































