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The Balaji Palace at Playa Grande

4.5 star property
Rio San Juan beachfront resort with 2 restaurants and spa

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Photo gallery for The Balaji Palace at Playa Grande

Beach/ocean view
Outdoor spa tub
Suite, 1 King Bed, Garden Area
Terrace/patio
Lobby
Escape to a tropical paradise at The Balaji Palace at Playa Grande, where Caribbean cuisine and stunning ocean views await. Unwind with a sports massage or reflexology treatment, indulge in beachfront dining, and enjoy activities like volleyball on the private beach.

Reviews

7.0 out of 10
Good

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Pool
  • 24/7 front desk
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and 4 hot tubs
  • Breakfast available
  • Fitness center
  • Sauna
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service

Feel at home (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Rollaway/extra beds
  • Private bathroom
  • Garden

Room options

View all photos for Royal Suite, 1 King Bed, Oceanfront

Royal Suite, 1 King Bed, Oceanfront

Royal Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Premium bedding
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Garden Area

Suite, 1 King Bed, Garden Area

Suite, 1 King Bed, Garden Area

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Hypo-allergenic bedding
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Royal Suite, 1 King Bed, Jetted Tub, Oceanfront

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Royal Suite, 1 King Bed, Jetted Tub, Oceanfront

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Hypo-allergenic bedding
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
2 outdoor pools, open 8:00 AM to 9:00 PM, sun loungers

Casablanca Hotel

  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.0 out of 10, Wonderful, 70 reviews
The price is CA $93
CA $124 total
includes taxes & fees
Jun 16 - Jun 17
Casablanca Hotel
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About the area

Map
Playa Grande, Rio San Juan, Espaillat

What's nearby

  • Playa Grande Golf Course - 3 min drive - 3.1 km
  • Gri Gri Lagoon - 5 min drive - 5.6 km
  • Playa Grande - 6 min drive - 6.1 km
  • Playa Caleton - 7 min drive - 4.2 km
  • Playa Preciosa - 7 min drive - 6.4 km

Getting around

  • Samana (AZS-El Catey Intl.) - 94 min drive
  • Gregorio Luperon Intl. Airport (POP) - 98 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪La Casona - ‬4 min drive
  • ‪Cappuccino - ‬7 min drive
  • ‪Hacienda Flor Café - ‬7 min drive
  • ‪Cabo Mar - ‬9 min drive
  • ‪Casa Grande - ‬3 min drive

About this property

The Balaji Palace at Playa Grande

The Balaji Palace at Playa Grande offers a private beach and puts you near activities like scuba diving, surfing/body boarding, and parasailing. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in Swedish massages, body wraps, and aromatherapy. Balaji Palace, one of 2 restaurants, serves Caribbean cuisine and is open for lunch and dinner. A poolside bar, a fitness center, and a sauna are other highlights at this luxurious resort.

At a glance

DONE

Hotel size

    • 17 units
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 11 PM
    • Express check-in/out available
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 21
    • Minimum check-in age is 21
    • Minimum Spring Break check-in age is 21
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Onsite extended parking
DONE

Transfers

    • Airport shuttle (available on request)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee/tea in a common area
  • Barbecue grills
  • Room service (limited hours)

What to do

  • On a private beach
  • Volleyball
  • Personal watercraft (motorized)
  • Pool table
  • Fishing
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Skydiving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 2009
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas
  • Fitness center
  • Adjacent to a golf course
  • An outdoor pool
  • Full-service spa
  • 4 hot tubs
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator

Room amenities

Be entertained

  • IPod docking station

Home comfort

  • Air conditioning (climate-controlled)
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries

Stay connected

  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Spa

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include sports massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Dining

Balaji Palace - This beachfront restaurant specializes in Caribbean cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting).
Grand Hall - This restaurant serves breakfast only.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately USD 20 per person
  • Airport shuttle service is offered for an extra charge of USD 120 per vehicle (one way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for USD 25.0 per stay

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Palace Playa Grande
Palace Playa Grande Hotel
Palace Playa Grande Hotel Rio San Juan
Palace Playa Grande Rio San Juan
The Palace At Playa Grande Hotel Rio San Juan
Palace Playa Grande Resort Rio San Juan
Palace Playa Grande Resort
Balaji Palace Playa Grande Resort Rio San Juan
Balaji Palace Playa Grande Resort
Balaji Palace Playa Grande Rio San Juan
Balaji Palace Playa Grande
The Balaji At Grande Juan
The Balaji Palace at Playa Grande Resort
The Balaji Palace at Playa Grande Rio San Juan
The Balaji Palace at Playa Grande Resort Rio San Juan

Frequently asked questions

Is there a pool at The Balaji Palace at Playa Grande?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at The Balaji Palace at Playa Grande?

Sorry, pets aren't allowed.

Is parking offered on site at The Balaji Palace at Playa Grande?

Yes, there's free self parking. RV/bus/truck parking is available.

Is airport shuttle service offered by The Balaji Palace at Playa Grande?

Yes, an airport shuttle is available. The charge is USD 120 per vehicle one way.

What are the check-in and check-out times at The Balaji Palace at Playa Grande?

Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is 11 AM. Express check-in and check-out are available.

What is there to do at The Balaji Palace at Playa Grande and nearby?

Have fun during the warmer months with activities such as fishing. Additional recreation onsite includes volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 hot tubs. The Balaji Palace at Playa Grande also has a private beach, an outdoor pool, and a sauna, as well as a fitness center, a picnic area, and a garden.

Are there restaurants at or near The Balaji Palace at Playa Grande?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Caribbean cuisine, and ocean views.

Does The Balaji Palace at Playa Grande have any outdoor private spaces?

Yes, every room features a balcony.

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Reviews

7.0

Good

7.4/10

Cleanliness

7.4/10

Staff & service

10/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

Great atmosphere, beautiful place and excellent service
Andres, 1-night family trip
Verified Orbitz guest review

10/10 Exceptional

Amazing services, great location, outstanding experience
1-night romance trip
Verified Expedia guest review

2/10 Poor

Terrible experience, stranded - BEWARE

Reservation was confirmed through Expedia and credit card was charged. Arrived at the hotel, an hour and a half away from the airport, only to find it CLOSED. Nobody answered the phone (and cell reception was terrible, maybe because it was raining heavily). Taxi took me to the nearest other hotel (Playa Grande Beach Club), and the manager there was able to reach the manager of The Palace, who said he had no record of my reservation and the hotel was closed because no other customers were there. Ended up staying at the Beach Club, which was a little pricier than I had planned but fantastic, and I highly recommend to anyone considering The Palace to go there instead. At the very least double and triple check directly with the hotel that they have your reservation BEFORE flying there, or you might end up stranded like me.
Verified Expedia guest review

2/10 Poor

Do not try to stay here

First I could not find the hotel. Called hotels phone number many times and got a answering machine that had a different hotel name on machine. I went looking for the hotel name on machine. Found that hotel. Went to giant gate in front of hotel around 6pm. No one at gate . Gate was locked. Yelled anyone here no answer. Could see a hotel in the distance. No lights on and saw no people or cars. Called Expedia. They attempted to call hotel and got a answering machine. Expedia said they would give me a refund once they finally got approval from hotel. Then had to look for answer hotel in a foreign country. Horrible experience
Verified Expedia guest review

10/10 Exceptional

Treated like royalty at The Palace!

The Palace didn't start as a luxury hotel but rather a private residence. But now it is open to the public to get a glimpse of what it must be like to live like royalty! The location is ideal. The Cliff House is literally built into the ocean-side cliff. The main building (The Palace) is set back across wonderful landscaping and terraced walkways with fantastic views. A third building (the guesthouse) has 4 guest rooms as well. This is an ideal location for a relaxing and private vacation. Meals are set out by the staff on the back porch which receives a wonderful breeze all day. Other covered porches and gazebos offer relief from the sun when needed. The pool is comfortable and refreshing. Local wildlife includes resident chickens and peacocks. However, all of these amazing facilities pale in comparison to the tremendous staff whose only mission seems to be to pamper you and make you feel like you are the only guests in the hotel. To be fair, on two nights, we were. But the morning, afternoon, and evening staff were attentive, courteous, helpful, polite and right there whenever they were needed. The service is truly world-class--unmatched at all but the most exclusive luxury international hotels. Details: Location on the ocean, not as some Google Maps put it in Rio San Juan. Look for the kidney-shaped pool. ATM available in town; staff will give you a ride. Get a ride from airport thru the hotel to save hassle; meal plan available at hotel too.
Verified Expedia guest review

10/10 Exceptional

Great place

A lil more expensive but definitely worth it in my opinion
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Hotel & Great Staff!

The hotel is beautiful, the pictures don't do it justice. The private beach had really strong waves when we stayed so I was a little nervous to actually swim in it, but there are a bunch of nice beaches close by which the staff will take you to. Playa Grande is beautiful and you should definetly go there at least once. The hotel staff were amazing. Very friendly and helpful. A guy named Felix came by on my first day to sell some excursions. I went to Do-Do lagoon, horseback riding and whale watching. I would reccomend all three, as they are pretty private. I went to the lagoon with a couple which was staying at the hotel as well and a member of the staff came along, and the horseback riding was completely private. Whale watching was with a bunch of people from other hotels and was amazing. We saw a humpback whale and her baby! I got the meal plan which wasn't really great (Expedia doesn't offer it but the hotel will). Next time I would pay a-la-carte for breakfast and then get lunch and dinner out. Another couple went this route and it worked out great for them; Tinto, our guide from the lagoon trip was really nice and took them out every day. To get to the hotel take the Expedia Blue bus. I was the only person on the bus and it was really easy and about half the price the hotel will charge. Also, bring cash. The excursions charged a lot for credit card fees and it's a pain to use the ATM in the town. Overall, great experience. I highly reccomend.
Verified Expedia guest review

8/10 Very good

Different experience. Amazing staff. Great food.

This was a great 3 day vacation, we needed to disconnect and that is exactly what this is. We just got back from an amazing relaxing 3 days in Feb 2014- the staff makes the stay. Everyone wants to help you. The hotel is very remote and its very homey feel- romantic place for a couple. No hotels in the area or restaurants or a touristy town- so know to expect that. The hotel offers rides to and from 2 nearby beaches which are really beautiful. You can get a sense for the local lifestyle here. The palace is really beautiful- no tv or phone in the rooms also which again is something we appreciated.
Verified Expedia guest review

2/10 Poor

hotel decevant

Àrrive vers 16h et aussitôt agression d un employé pour savoir ce que sera votre repas du soir. Il est impératif de répondre de suite.ensuite visite de la chambre(située à côté de la réception) Porte vitrée ,fenêtre sans volet,pas de séparation entre chambre et wc.pas de frigo etc.... Dîner ,choix 2 entrée 3 plat 2 desserts.....et pas de Café dans ce soit disant PALACE. Pour ne pas prendre de risques ,nous dînerons avec qqs pâtes et riz froid Après avoir rejoint notre chambre,qui donne aussi dans le hall,nous constatons que qqs personnes s amuse follement au billard américain. En l absence de tout personnel de l établissement,nous interpellons les joueurs de billard qui Comprennent la situation en arrêtant immédiatement leur partie. Le matin petit déjeuner réduit à ca plus simple expression. Après quoi nous décidons de ne pas poursuivre cette expérience pour la nuit suivante pré payee et nous partons.
Verified Expedia guest review

6/10 Good

No esta como advertido

El hotel no estaba como hemos pensado. No se llama "the palace at playa grande" no estaba en el playa grande, no teine los facilidades y hay bastante habitaciones casi abandonado. En realidad es un pequeño "boutique" hotel que se llama "Balaji Palace"
Verified Hotels.com guest review