First the positives: clean, spacious room, good AC, friendly staff, close walking distance to the Registan, 5-10 min depending on your walking speed. Loved the water dispenser for refilling bottles so we bought fewer throwaway bottles.
Unfortunately, there were significant infrastructure issues that need addressed. Our 4-bed room had only two outlets which made charging things difficult. The regular lighting was dim, impossible to read by, and the alternate lighting was red which made the room look like the set for a horror movie. One of the regular lights periodically flickered on and off and one didn’t work at all. A pipe was leaking in the bathroom which meant the floor was always wet.
After the first night, I asked them to fix these issues. That evening they said they had, but the problems persisted.
The internet was slow and intermittent in our room. Breakfast was just OK.
In all fairness, based on other reviews, other rooms may been in better shape, but our experience was disappointing.