Heritage Hotel Cameron Highlands

3.0 star property
Family-friendly hotel in Tanah Rata with 2 restaurants and bar/lounge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Hotel Cameron Highlands

Staircase
Minibar, in-room safe, desk, blackout drapes
Daily cooked-to-order breakfast (MYR 35 per person)
Exterior
Interior entrance

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Conference center
  • 5 meeting rooms
  • Meeting rooms
  • Limo/town car service
  • Terrace

For families (6)

  • Children stay free
  • Playground on site
  • Private bathroom
  • Television
  • Garden
  • Terrace
The price is CA $44
CA $51 total
includes taxes & fees
Jan 7 - 8 Jan 2025

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About the area

Map
Jalan Gereja, Cameron Highlands, Tanah Rata, Pahang, 39000

What's nearby

  • Agro Technology Park in MARD - 3 min drive
  • Cameron Bharat Tea Plantation - 4 min drive
  • Cameron Highland Night Market - 4 min drive
  • Cameron Highland Golf Club - 4 min drive
  • Orang Asli Settlement - 5 min drive

Getting around

  • Ipoh (IPH-Sultan Azlan Shah) - 82 min drive

Restaurants

  • ‪Restoran Ferm Nyonya - ‬6 min walk
  • ‪Travellers Bistro & Pub - ‬4 min walk
  • ‪Misokimchi Tanah Rata - ‬6 min walk
  • ‪Yong Teng Cafe - ‬7 min walk
  • ‪Rosette Restaurant - ‬6 min walk

About this property

Heritage Hotel Cameron Highlands

Take in the views from the rooftop terrace when you stay at Heritage Hotel Cameron Highlands. Guests can visit the fitness center for a workout or grab a bite to eat at Rainforest, which is one of 2 restaurants and serves breakfast, lunch, and dinner. Other features include a bar/lounge, a terrace, and a garden.

Languages

English, Malay

At a glance

DONE

Hotel size

    • 238 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, covered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Barbecue grills
  • Private dining
  • Shared microwave
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Playground
  • Grocery/convenience store

What to do

  • Pool table

Working away

  • 5 meeting rooms
  • Conference center (2236 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Library
  • Television in common areas
  • Mosquito nets
  • Fitness center
  • Arcade/game room
  • Banquet hall

Accessibility

  • Elevator
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Rainforest - This coffee shop serves breakfast, lunch, and dinner.
Heritage Grill and BBQ - This restaurant specializes in barbecue and serves dinner only.
Vintage Lounge Bar - This bar serves light fare only.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MYR 35 for adults and MYR 28 for children

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Fitness facility

Policies

This property accepts major credit cards. Cash is not accepted.

Also known as

Cameron Highlands Heritage Hotel
Heritage Cameron
Heritage Cameron Highlands
Heritage Cameron Highlands Hotel
Heritage Cameron Highlands Tanah Rata
Heritage Cameron Hotel
Heritage Hotel Cameron Highlands
Heritage Hotel Cameron Highlands Tanah Rata
Hotel Heritage Cameron
Hotel Heritage Cameron Highlands
Heritage Hotel Cameron Highlands Tanah Rata
Heritage Cameron Highlands
Heritage Hotel Cameron Highlands Hotel
Heritage Hotel Cameron Highlands Tanah Rata
Heritage Hotel Cameron Highlands Hotel Tanah Rata

Frequently asked questions

Does Heritage Hotel Cameron Highlands offer free cancellation for a full refund?
Yes, Heritage Hotel Cameron Highlands does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Heritage Hotel Cameron Highlands?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Heritage Hotel Cameron Highlands?
Yes, there's free self parking.
What are the check-in and check-out times at Heritage Hotel Cameron Highlands?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Heritage Hotel Cameron Highlands and nearby?
Heritage Hotel Cameron Highlands has a fitness center and an arcade, as well as a garden.
Are there restaurants at or near Heritage Hotel Cameron Highlands?
Yes, there are 2 onsite restaurants, featuring barbecue.
Does Heritage Hotel Cameron Highlands have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
Does Heritage Hotel Cameron Highlands have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Heritage Hotel Cameron Highlands like?
Heritage Hotel Cameron Highlands is located a short 3-minute walk from Church of Our Lady of Mount Carmel.

Heritage Hotel Cameron Highlands Reviews

Reviews

7.8

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Shahriar, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Rahilah, 1-night trip
Verified Expedia guest review

8/10 Very good

Louise, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I don’t want to say this but the experience I had I don’t want anyone else to have so here it goes. It was awful- ruined my entire trip to the point I had to cut it short. The hotel is filthy. Our first room’s bathroom had black mold. I contacted the front desk and Expedia- they first said they would clean it and no one came. Then after a long time finally I contacted them again and they said that they would offer another room. The other two rooms we saw were also not great and one of the other ones also had black mold so I went with the one that seemed ok. At night we noticed the headboard which had a layer of dirt. The pillows smelled like wet dog and we couldn’t handle it. Then to top it off it felt really eerie so we kept one of the lights on but were kind of scared, then went to sleep. In the morning we decided that there was no way for us to continue and cut the whole trip short as these issues were too much for us and we really didn’t want to keep changing rooms or hotels as we had a lot of luggage. Just beware- some of the staff is nice and some is just not. Hassle to try to talk them into refunding anything as I had paid for 3 days and Expedia said it was up to the hotel.
Maheen, 3-night family trip
Verified Expedia guest review

6/10 Good

The facilities are abit old but functioning. I wished they provided better room slippers. The floor is really cold especially at night. Also, the ironing board is shared amongst the level/hotel, which is a first for me. Really wish that there were hooks in the toilet for me to hang my clothes. The hotel is on top of the hill, so please hail a taxi from the bus terminal especially if you have luggage! (Cost 15RM)
Nur, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The property is nice & clean. The rooms are spacious. There are other sports activities and play area for kids.
Abdul, 1-night family trip
Verified Expedia guest review

2/10 Poor

Terrible place… not worth even if it is free!
Run down place… not worth even if it’s free!
Maheshkumar, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Not bad
Room was big and view from balcony was great, but the bathroom is not in the best condition and needs to be replaced. Breakfast was included with stay and pretty good.
3-night trip
Verified Hotels.com guest review

6/10 Good

cherie, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The hotel location was nice but the room was old, tired and lack of maintenance. Would not recommend this hotel.
1-night trip
Verified Hotels.com guest review

4/10 Fair

Booked 4 rooms and they were not clean with doors and many cupboards damaged. Towels not very clean. Rooms also got many insects. Tap without proper cap resulting in water spraying instead of flowing down when turned on.
Andrew, 2-night family trip
Verified Expedia guest review

8/10 Very good

Booked two rooms and found out that one side can be hotter and the other side cool depending on direction of sun. No AC units to cools the hot side, Also extra surprise charges were requested upon check in and in addition Expedia choice of breakfast included does mean that and was a place where breakfast was chargeable.
Chee Mun, 2-night family trip
Verified Expedia guest review

6/10 Good

Noisy - all voices from reception echoed upstairs to my room. Rooms are very dated and bathrooms grimy. Window in my room didn’t shut properly as latch was broken. Rubbish all round the grounds. Staff were very pleasant.
ALISON, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

seamless check in; comfortable room; bathroom was spacious but shower speed can be improved. However, carpeting need replacement; breakfast items need major upgrade.
Muru, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Overall it was a good stay however the hotel is not well maintained in terms of cleanliness- The carpets arent clean. The restaurant food was not good
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jess, 1-night family trip
Verified Expedia guest review

8/10 Very good

AMAZING STAY
It was amazing stay
MUNIARAJ, 2-night trip
Verified Hotels.com guest review

6/10 Good

Huge dilapidated 1970s hotel. It has charm but you need to be ready for everything being a bit broken. Watch that they dont try and charge you a foreigner tax on top of the tourism tax, it doesnt apply until 2025.
Darren, 3-night trip
Verified Hotels.com guest review

4/10 Fair

This hotel needs renovating & some new staff. Our first room had a lot of ants so we were moved to a room that had fewer ants. Service was not available in the lounge areas, the bar was closed & the "fitness centre" was just a few treadmills. Most of the staff were rude, particularly to my wife. Only one woman at the front desk was pleasant.
Steve, 2-night romance trip
Verified Wotif guest review

6/10 Good

The condition of the room is dated and need fixing
Verified Expedia guest review

10/10 Exceptional

We had a great stay in this hotel and we upgraded our room that had a fantastic view of the hills and the village. The room simply massive and it was so relaxing just sitting in the balcony enjoying the wonderful view. The only problem we had was the television being too loud and we could not adjust the volume of the sound and the cover for the handset of the tv conrol was missing. We informed the front desk but they did not do anything about it. We had not attempted to turn the tv on again. The food in the restaurant not good. We had wonderful Tandoori chicken meals down in a restaurant in he village. We were able to buy fruits from the fruit stalls next to the car park which is on the way to the hotel up the hill.
Agnes, 3-night romance trip
Verified Expedia guest review

6/10 Good

We booked the room with a kid and we paid additional guest charge as well. But then hotel insists to pay for extra towel and bottle. Theyeven said I need to pay for breakfast for the kid. Eventually after having a discussion with the staff and management they made an exception. This is something that they need to have the clarity
Verified Expedia guest review

4/10 Fair

It’s very pad and old
Abdullah, 1-night trip
Verified Expedia guest review

8/10 Very good

Good for short stays. Clean well placed but quite old
Ramona, 2-night trip
Verified Expedia guest review

8/10 Very good

hassan, 1-night trip
Verified Expedia guest review