We had a really quick stay at the Mercure. We got there from the airport around 11pm and left at 7am for our ferry to Gili Air. The lobby is really nice but the rooms are a bit old. They are clean enough though. It is located really close to a mosque so at 5am we were both awakened by a call to prayer that was very loud. I don't know how anyone sleeps through it without ear plugs to be honest!
Hated the location even know it said it was 2 km from Kuta Beach it took 20 mins to drive there as itâs on the highway and would of taken over an hour plus to walk. The room was so small and their was mould in the shower. Booked for 5 nights and stayed for one. And as we already paid lost the money.
It was a good extoverall however the food at the restaurant was not very well made. The pool wasnât a bit dangerous had sharp bits which cut our feet. Near the pool showers was very slippery where we all slipped. The cost of laundry was very expensive.
I really enjoyed my stay here. It's close to some fantastic outlet stores and a 20 minute walk in to Kuta. The room was comfortable and the pool really relaxing. I didn't have breakfast there but the dinners were reasonably priced. There was a bit of gym equipment but the gym wasn't airconditioned, which made it a bit hard to get excited about using. The main road is the biggest problem with the location as it is hell to get across without being run over. But otherwise this hotel is excellent value for money.
Great value for money. Buffet breakfast which was included in room rate had adequate selection. Only gripe was the non existent wifi in the rooms. 231 228 229 246 and 238.
We wanted to really love this hotel, the design was nice and very pleasing and the staff were very friendly. We did have some issues though, mostly noise issues. The floors have a hard wood laminate that has no covering so anyone with shoes on will make a very loud thumping noise. Some area rugs would help tremendously there to cut down on the constant noise. The other noise issue was related to some all night festival going on near the hotel, while not the hotels fault it didn't make for a restful night. The restaurant had an amazing dinner, we loved that, but the next morning for breakfast we were wondering what happened. Most of the hot food items were stone cold, only some glass noodles were relatively warm. They had omletes permade sitting under a heat lamp in the kitchen window, not very warm or appetizing.
The location is also good if you want to be closer to the airport but that's it. They had a free shuttle to Kuta beach but a taxi was needed to get back.
Set amidst the hustle and bustle of Denpasar, this is a little bit of luxury for the weary traveler. Facilities and room were great, handy to factory outlet shopping however do not waste your time with Galleria. It's not worth the visit. Restaurant was good, especially breakfast. The comfortable beds and luxe bathrooms were the highlight. There is a 5am call to prayer from behind the hotel but it was quiet melodic and easy enough to sleep through.