Holiday Suites Business District (Empire Suites Hotel) se trouve dans le quartier Centre-ville de Puerto Princesa, Ă seulement 4Â minutes de route de Puerto Princesa (PPS) et Ă 5Â minutes de marche de Centre commercial SM City Puerto Princesa.
Avis pour Holiday Suites Business District (Empire Suites Hotel)
This is a recent turn over hotel and I feel they are still upgrading from the previous owners. The property is very clean and generally serviceable, but a lot of little things fall short. We had two rooms. One had a modern plastic rfid key, and the other an old fashion metal key. In my room they provided instant coffee packets, but no water heater/kettle. They had two coffee cups but no glasses. Two bath towels, but no hand towels or wash cloths. I felt it was kind of a 3.5 star hotel, but they donât have 3.5 on the survey scale, so I gave them 4 stars.
The staff is extremely friendly, welcoming, and helpful.
However, the refrigerator was not connected or running, and the safe box not working; both of which are important to me when I travel.
Again, the staff is the best asset the hotel offers.
No windows or phone in room. TV not working. Only one towel. Unsecure furniture...."closet" fell on me twice when i opened door. AC unit has a constant drip noise .
Bugs, micro-ants, and small lizard in room.
Entrance dirty and smells with stray dogs running wild.
Staff very apathetic and not very helpful. Avoid this place.
This place was probably one of the worst hotels iâve stayed at. Iâve been to a lot of places all over the globe, but this was by far THE WORST!!! The staff was unbelievably cunty with me, asking for my itinerary when she had it pulled up on the computer already like she didnât believe me when i was there the night prior. Charged me 2250 pisos for a late check out? when i never requested a late check out??? also refused to take my cards said cash only, iâm pretty sure itâs just a bunch of scam artists working just like the rest of this godforsaken island, sad to see a holiday in like this.
I am disappointed with my stay at Empire Suites Hotel. The hotel is dirty and rundown. Area is dumpy and smelly. They advertise terraces, but the rooms donât have them. When I asked the Front Desk to change to a room with a terrace, he confirmed there were none. He justified their website by claiming that the restaurant has a terrace.
Pros -
âą very affordable
âą friendly and helpful staff
âą easy to get tuktuk (local taxi/bikes) from outside the entrance
Cons -
âą aircon doesnât work very well
âą Walls are paper thin
âą There was a window at the top of the wall in the room, when I stood on the bed to see what was outside i found that it looked straight into someone elseâs room⊠very strange.
Overall, for the price, Iâd say that it was pretty good, and was fine for the 1 night we booked, but i wouldnât want to stay here for too many nights.