Located near the iconic Great Mosque of Makkah, Palestine Hotel Makkah offers a warm and inviting atmosphere. Unwind with in-room WiFi, indulge in local flavors at the restaurant or snack bar/deli, and stay refreshed with dry cleaning/laundry services. The hotel also features a coffee shop/cafe for casual gatherings and a business center for productive meetings.
Reviews
6.46.4 out of 10
Good
Popular amenities
24/7 front desk
Laundry facilities
Free WiFi
Air conditioning
Restaurant
Main amenities (12)
Daily housekeeping
Restaurant
24-hour room service
Coffee shop/cafe
Business center
24-hour front desk
Air conditioning
Front-desk safe
Snack bar/deli
Vending machine
Laundry service
Conference space
Feel at home (6)
Refrigerator
Private bathroom
Daily housekeeping
Minibar
Bathtub or shower
Cable TV service
Room options
Available filters for rooms
Showing 3 of 3 rooms
View all photos for Quadruple Room
Quadruple Room
Highlights
Air conditioning
Refrigerator
LCD TV
Hair dryer
Private bathroom
Minibar
Cable channels
In-room safe
30 sq m
Sleeps 4
4 Twin Beds
View all photos for Classic Double Room, 1 Bedroom
Palestine Hotel Makkah puts you in a great location, within a 15-minute walk of Great Mosque of Makkah and Abraj Al-Bait Towers. Also, Kaaba and Well of Zamzam are within a short drive.
Languages
Arabic, English
At a glance
DONE
Hotel size
565 rooms
Arranged over 15 floors
DONE
Arriving/Leaving
Check-in time starts at 4 PM
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is 2 PM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Local laws may restrict unmarried guests from sharing a room
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Designated smoking areas
No alcohol allowed onsite
Property amenities
Food and drink
Restaurant
Coffee shop
24-hour room service
Snack bar/deli
Working away
Business center
Conference space
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Facilities
1 building/tower
Safe-deposit box at front desk
Banquet hall
Room amenities
Be entertained
LCD television
Cable TV channels
Home comfort
Air conditioning
Minibar
Freshen up
Private bathroom
Bathtub or shower
Hair dryer
Stay connected
Desk
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Policies
Only Muslims are allowed to enter the holy cities of Mecca and Medina.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10001899
Also known as
Hotel Palestine Makkah
Palestine Hotel Makkah
Palestine Hotel Makkah Mecca
Palestine Makkah
Palestine Makkah Hotel
Palestine Makkah Mecca
Palestine Hotel Makkah Hotel
Palestine Hotel Makkah Makkah
Palestine Hotel Makkah Hotel Makkah
Frequently asked questions
Are pets allowed at Palestine Hotel Makkah?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Palestine Hotel Makkah?
Sorry, there's no onsite parking at Palestine Hotel Makkah.
What are the check-in and check-out times at Palestine Hotel Makkah?
You can check in starting at 4 PM. Check-out time is 2 PM. Express check-in and check-out and contactless check-in and check-out are available.
Are there restaurants at or near Palestine Hotel Makkah?
Yes, there's an onsite restaurant.
What's the area around Palestine Hotel Makkah like?
Palestine Hotel Makkah is a short 14-minute walk from Great Mosque of Makkah and 18 minutes' walk from Kaaba.
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Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.2/10
Cleanliness
6.4/10
Staff & service
4.0/10
Amenities
6.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Mar 11, 2025
Faroug
Faroug, 1-night trip
Verified Expedia guest review
8/10 Very good
Dec 1, 2024
Yosra
Yosra, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Nov 11, 2024
Syed Muhammad Asif
Syed Muhammad Asif, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 2, 2024
BASEERAT
BASEERAT, 3-night trip
Verified Hotels.com guest review
6/10 Good
Aug 23, 2024
Mujda
Mujda, 5-night trip
Verified Expedia guest review
6/10 Good
May 14, 2021
Mohammed
Mohammed, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Apr 27, 2021
Verified traveller
1-night trip
Verified Expedia guest review
4/10 Fair
Dec 15, 2019
The online pictures do not reflect the actual conditions of the Hotel. It needs a lot of cleaning. I asked to change the first room they gave me, because it needed more cleaning in the bathroom. Ms. Alkndary kindly changed the room to an OK one. The new one did not have a chair, the freg. Was out of its place.
I chose the hotel based on its online pictures.
Verified traveller
2-night trip
Verified Orbitz guest review
8/10 Very good
Dec 8, 2019
Thanks
Mohammed
Mohammed, 1-night trip
Verified Hotels.com guest review
8/10 Very good
Dec 6, 2019
Mohammed
Mohammed, 2-night trip
Verified Hotels.com guest review
2/10 Poor
Jun 2, 2019
The conditon of the room wasnt good as compared to price.
Zainulislam
Zainulislam, 1-night trip
Verified Hotels.com guest review
8/10 Very good
May 18, 2019
Stay was Okay
The Hotel is okay, but the receptionist took lot of time to find the reservation. They need to improve their skills and don't waste the time of customers.
Verified traveller
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 4, 2017
very nice
Nice, I'll back again
Elbarra
Elbarra, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
May 31, 2016
suitable
Comfort and pleasant
AHMED
Verified Hotels.com guest review
4/10 Fair
Aug 3, 2015
Needs renovation.
Front desk and guest services need improvement. Rooms are not as promised. Bathrooms are not in good shape. Overall, this hotel needs renovation.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
Jul 25, 2015
ASIF
Verified Hotels.com guest review
4/10 Fair
May 24, 2015
Terrible Experience
Unfortunately. the hotel room was very bad:
1. My room (and most of the hotel floors) was very smelly.
2. The room did not have internet.
3. The bed sheets were looking un-clean.
Hazem
Verified Expedia guest review
8/10 Very good
May 17, 2015
mohammed
Verified Hotels.com guest review
8/10 Very good
May 4, 2015
Dissappointing
Big issue with reservation. Hotel missed the original reservation and was inflexible to re-activate. Had to create a new booking waiting for another employee to cancel original order.
Overall, not as good as I thought it was. Zero room facilities (usually found in 3 star hotels: tea, coffee, glasses, water, Nothing)
Mohammed
Verified Hotels.com guest review
2/10 Poor
Mar 16, 2015
Over priced, under value
Had to book at last minute as guys at "Hotel Rowaa Golden", refused to accept by CONFIRMED booking made through website HOTELS.COM. Had to pay double the money for half the service.
Only good thing was that it was closer to haraam than Rowaa Golden, but still over rated and over priced
usman
Verified Hotels.com guest review
8/10 Very good
Feb 23, 2015
Convenience to all entities
The whole experience is good as it close to local shopping parade food & etc. Hotel got oun transport to main gate every 10 min whic is excellent. I will stay again it's well worth the monie.
Mohammed.
Verified Expedia guest review
4/10 Fair
Feb 17, 2015
Not good for family.
The rooms were terrible. They smelled bad and there were a lot of old folks with their room doors open all over our floor. It seemed more like a Old folks home than a hotel. We immediately requested a refund from the hotel upon seeing the rooms and thankfully they were nice enough to grant it.
The guy at the check in counter was very friendly. The hotel is less than 10 mins walk from the Haram.
Verified traveller
Verified Hotels.com guest review
8/10 Very good
Dec 9, 2014
MOHAMED
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2014
short stay in Makkah on 5-6 Dec.14
It was nice, clean and comfortable. The visit to Holy Haram was also facilitated with the help of hotel's shuttle bus.