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GHL Relax Hotel Makana Resort

3.0 star property
Beachfront hotel in Tonsupa with outdoor pool and restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for GHL Relax Hotel Makana Resort

Balcony
View from property
Exterior
Outdoor pool, pool umbrellas, sun loungers
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Airport transfer
  • Gym
  • Free breakfast
  • Pool
  • Non-smoking
Main amenities
  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Spa tub
  • Room service
  • Childcare
  • Airport shuttle
Feel at home
  • Supervised childcare
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Balcony or patio
Yard
Individually furnished
Air conditioning
Kitchenette
Refrigerator
Flat-screen TV
Blackout drapes/curtains
  • 45 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Hotel RC Tonsupa

Pool
Pet-friendly
Free parking
Free WiFi
9.4 out of 10, Exceptional, (3)
The price is CA $70
CA $70 total
includes taxes & fees
Jan 7 - 8 Jan 2025
Hotel RC Tonsupa
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About the area

Map
Calle B y Estero Seco-Huertos Familiares, Tonsupa, Esmeraldas

What's nearby

  • Playa Tonsupa - 6 min walk - 0.6 km
  • Castelnuovo Beach - 9 min drive - 4.3 km
  • Atacames Beach - 19 min drive - 12.3 km
  • Sua Beach - 20 min drive - 13.8 km
  • Malecón Las Palmas - 27 min drive - 30.5 km

Getting around

  • Esmeraldas (ESM-Colonel Carlos Concha Torres) - 46 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Cobachas - ‬8 min walk
  • ‪Asociación De Cevicheria Las Ramadas - ‬7 min drive
  • ‪Restaurant Paco Foco - ‬7 min drive
  • ‪Restaurante Flipper - ‬8 min walk
  • ‪El Palacio de los Bolones - ‬8 min walk

About this property

GHL Relax Hotel Makana Resort

GHL Relax Hotel Makana Resort offers a private beach where you can enjoy the shade from a beach umbrella or relax in a sun lounger. The outdoor pool provides a splash of fun, and guests can also take advantage of a fitness center and a spa tub. Offering ocean views, Sunset Restaurant serves seafood and is open for breakfast, lunch, and dinner. A bar/lounge and a garden are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 31 rooms
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must transfer via Shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 7:00 AM - 10:00 PM
    • Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Supervised childcare
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
DONE

Transfers

    • Airport shuttle from 7:00 AM to 9:00 PM*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Supervised childcare

What to do

  • On a private beach

Working away

  • Meeting room

Services

  • Front desk (limited hours)
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • An outdoor pool
  • Spa tub

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 35-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony or patio
  • Yard
  • Individually furnished

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Sunset Restaurant - Overlooking the ocean, this restaurant specializes in seafood and serves breakfast, lunch, and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle (roundtrip, maximum occupancy 4)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property accepts credit cards, debit cards and cash.

Also known as

Hotel Makana Resort
Hotel Makana Resort Atacames
Makana Atacames
Hotel Makana Resort Tonsupa
Makana Tonsupa
Hotel Makana Resort
Ghl Relax Makana Tonsupa
GHL Relax Hotel Makana Resort Hotel
GHL Relax Hotel Makana Resort Tonsupa
GHL Relax Hotel Makana Resort Hotel Tonsupa

Frequently asked questions

Does GHL Relax Hotel Makana Resort offer free cancellation for a full refund?
Yes, GHL Relax Hotel Makana Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at GHL Relax Hotel Makana Resort?
Yes, there's an outdoor pool.
Are pets allowed at GHL Relax Hotel Makana Resort?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at GHL Relax Hotel Makana Resort?
Yes, there's free self parking.
Is airport shuttle service offered by GHL Relax Hotel Makana Resort?
Yes, an airport shuttle is available from 7:00 AM to 9:00 PM on request. The charge is USD 25 per vehicle roundtrip.
What are the check-in and check-out times at GHL Relax Hotel Makana Resort?
Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
What is there to do at GHL Relax Hotel Makana Resort and nearby?
GHL Relax Hotel Makana Resort has a private beach, an outdoor pool, and a spa tub, as well as a fitness center and a garden.
Are there restaurants at or near GHL Relax Hotel Makana Resort?
Yes, Sunset Restaurant offers seafood and ocean views.
Does GHL Relax Hotel Makana Resort have any outdoor private spaces?
Yes, every room features a balcony or patio and a yard.
What's the area around GHL Relax Hotel Makana Resort like?
GHL Relax Hotel Makana Resort is located a short 6-minute walk from Playa Tonsupa.

GHL Relax Hotel Makana Resort Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.0/10

Staff & service

9.2/10

Amenities

8.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Very good

Excelente hotel! Los cuartos amplios y limpios! cuentan con una mini refrigeradora, y lavabo con hornilla (no ollas, ni platos ni nada de eso.. ) Aire acondicionado, tele con cable y todas las habitaciones tienen balcon y vista a la piscina y al mar! las instalaciones muy limpias y amplias. la pisicina delicisoa y enorme! una playa privada con carpas y camas! Muy recomendado! el desayuno incluido bastante bueno. Disfrutamos mucho!
3-night romance trip
Verified Expedia guest review

2/10 Poor

Maria Isabel, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Great views.
Great place to enjoy with the FAM...
MANUEL, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Orbitz guest review

10/10 Exceptional

4-night trip
Verified Expedia guest review

10/10 Exceptional

Great hotel for Tonsupa
Good hotel, fretfully people.
2-night trip
Verified Hotels.com guest review

6/10 Good

Five day stay for business.
The room was okay, but lacked any decorations. There is no hot water available for the sinks. The rest of the hotel and grounds were very nice. WIFI was good. The staff was very helpful. However, because very few people spoke English, communication was difficult. The restaurant was average. Beautiful pool.
Verified Hotels.com guest review

4/10 Fair

The hotel is on a downward trend
This was the fourth time we stayed at this hotel. You cannot beat the pool and access to the ocean, but obviously the current management is not competent. The maintenance and service is not good and has really deteriorated from 3 yrs ago. I would rate this a 4 star 3 years ago, and maybe a 2-3 star now. With the exception of the excellent manager of the restaurant, Alberto, the staff has no idea what service is. For example, our reservation said our room included a microwave. It did not have one. We brought this to the front desk and she basically said 'prove it'. We brought her the expedia website on our tablet and she said to email her the link. We said this is "Expedia".....Just go to Expedia.com. She said she couldn't do that. Also on our last day, a generator kicked in at 4AM that was so loud right outside our door. We looked around for anyone to help us at 430 am and no one could be found, even the guard. We mentioned it to the front desk at checkout and asked about what they would do. He said he heard about it and that it was at 630 am and he couldn't do anything about it. no apology, no acknowledgement, and he didn't believe us that it started at 4am. In terms of maintenance, the employees are really clueless. The condition of the rooms and hotel overall is deteriorating and they are not keeping up. The room had numerous issues. It was funny to watch the maintenance guys spend hours watering the dirt that used to be grass.
Verified Expedia guest review

10/10 Exceptional

Todo bien. La piscina no estaba funcional.
Todo bien. La piscina no estaba funcional.
DIEGO, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lugar
Excelentes instalaciones, buen desayuno, tranquilo
Verónica, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Susana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente servicio, espectacular ubicación
Mabel Jazmin, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

En general estuvo bien. Parece que falta fumigar un poco mas ya que habia mucho mosquito. Excelente en limpieza, comodidad y servicio del personal.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Edwin, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Muy buen hotel con habitaciones amplias , muy buena cama , buen baño , buen servicio , muy buena comida .ideal para descansar
Alejandro, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

SUPER RECOMENDADO
Delia, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente!!
Excelente, el personal altamente capacitado y dispuesto a servir, totalmente recomendado.
Joshua, 4-night family trip
Verified Hotels.com guest review

2/10 Poor

Pésima gestión de servicio, no recomendado
Pésimo servicio de hotel. Hicimos una reserva de dos cuartos. Lamentablemente, al llegar nos entregaron dos cuartos en pisos diferentes después de media hora de buscar la mejor solución. Además de que nos cobran extra, uno de los cuartos no contaba con el equipamiento suficientes para la cantidad de huéspedes y se nota que el mantenimiento no es prioridad en las instalaciones del hotel. Después de hora y media de haber llegado, nos llaman a solicitarnos mover el auto que inicialmente nos indicaron que estaba perfectamente parqueado ahí. En el desayuno la comida no es repuesta por más que aún quedaba alrededor de una hora para que el desayuno se acabe. Cuando solicitamos un check out tardío debido a todos los inconvenientes causados, la respuesta es un cortante no, que no se puede y que tienen que consultar con el administrador que supuestamente llega tiempo después. Pero el administrador siempre estuvo ahí y fue obvio cómo se nos mintió en la cara. Se nos sugiere usar las duchas del área comunal que lamentablemente no cuentan con la higiene adecuada. Conclusión: no es recomendable quedarse en este hotel!
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente experiencia. El personal muy atento. Inclusive, hubo un problema con mi reserva y el gerente en persona se encargò de solucionarlo.
2-night trip
Verified Expedia guest review

10/10 Exceptional

Muy agradable
Excelente. Muy tranquilo.
Ivan, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

8/10 Very good

Hotel recomendable
Solo un detalle, la reservación estaba confirmada y pagada con anterioridad, al llegar al hotel no tenían en sus registros la reservación y me exigían pagar nuevamente, afortunadamente al contactar Hoteles.com, la situación se aclaró, solventando el inconveniente.
Verified Hotels.com guest review

10/10 Exceptional

Buen atención, buena comida
Muy buena atención, las instalaciones muy bien arregladas, pero el mantenimiento de las mismas dejaba un poco que desear, duchas sin agua caliente, puertas para salir a la piscina sin seguro, pero realmente la atención fue tan buena que esos detalles no dañaron para nada le estadia
Verified Hotels.com guest review

8/10 Very good

Aceptable
Buen servicio, aceptable
Verified Hotels.com guest review