In the heart of the city, Hotel Imperial offers an inviting retreat with a full breakfast and refreshing cocktails at the bar. Stay active with tennis courts and a gym or unwind by the outdoor pool, all while staying connected with in-room WiFi.
Cap-Haitien (CAP-Cap-Haitien Intl.) - 11 min drive
Port-au-Prince (PAP-Toussaint Louverture Intl.) - 81.1 miles/130.5 km
Restaurants
La Kay Restaurant - 3 min drive
Cap Deli - 3 min drive
Boukanye - 3 min drive
Park Cafe - 24 min drive
Deco Plage - 4 min drive
About this property
Hotel Imperial
Enjoy your visit to Cap-Haitien with a stay at Hotel Imperial. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Fellow travelers like the overall property condition.
Languages
English, French
At a glance
Hotel size
25 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite parking available only on request
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Room service (limited hours)
What to do
Tennis
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 1974
Safe-deposit box at front desk
Fitness center
An outdoor pool
Accessibility
Upper floors accessible by stairs only
Room amenities
Be entertained
Flat-screen television
Home comfort
Air conditioning
Ceiling fan
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Shower only
Towels
Stay connected
Free WiFi
More
Daily housekeeping
Special features
Dining
Onsite venue - buffet restaurant.
Fees & policies
Parking
Guests must contact this property in advance to reserve onsite parking
Policies
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Imperial Cap-Haitien
Imperial Cap-Haitien
Hotel Imperial Hotel
Hotel Imperial Cap-Haitien
Hotel Imperial Hotel Cap-Haitien
Frequently asked questions
Does Hotel Imperial offer free cancellation for a full refund?
Yes, Hotel Imperial does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Imperial?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Imperial?
Sorry, pets aren't allowed.
What are the check-in and check-out times at Hotel Imperial?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Imperial and nearby?
Practice your swing on the tennis courts. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.
Are there restaurants at or near Hotel Imperial?
Yes, there's an onsite restaurant.
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Reviews
6.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
7.6/10
Staff & service
5.6/10
Amenities
5.8/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
2/10 Poor
10 Jan 2024
Jean Pierre Ezechias
Jean Pierre Ezechias, 1-night trip
Verified Expedia guest review
10/10 Exceptional
22 Jan 2023
The staff was very friendly, respectful and knowledgeable
PAULCIA
PAULCIA, 3-night family trip
Verified Expedia guest review
8/10 Very good
29 Dec 2022
James
James, 1-night trip
Verified Expedia guest review
4/10 Fair
22 Dec 2022
The lady who served the breakfast was the only really good part about our stay. I needed to be able to work online, there was no wifi my whole stay even though during check in I was told it would be on the next day. the windows were broken, smoke from the outside, came in, broken closet, rooms looked absolutely nothing like the pictures, the gym was filthy and a bunch of broken equipments. Electricity for only night time was so inconvenient, I know its a country wide issue but don't advertise what is not so. We did feel safe as the securities were always present.
The property needs to be taken cared of better.
It's location was the most convenient for us and that is the only reason we didnt move to another hotel. The staff were not bad but the property was in a bad condition
Woodline
Verified Expedia guest review
10/10 Exceptional
29 Aug 2022
The people were great very friendly
Luckny
Luckny, 4-night trip
Verified Hotels.com guest review
6/10 Good
16 Aug 2022
This could be a better place If it was repaired, properly handle, and have better management. Although the staff (2 ladies) were nice and kind.... but the place is not convenient for a hotel,,, and should be advertised maybe as a Guest house basic conditions.....or dormitories,,,, or motel.... but never under the "hotel" label.
Joseph
Joseph, 2-night romance trip
Verified Expedia guest review
4/10 Fair
13 Aug 2022
Jery
Jery, 1-night trip
Verified Expedia guest review
2/10 Poor
11 Jun 2022
Nothing to be like about this place.this is a nasty dirty place . They should close out that place
Brusly
Brusly, 1-night romance trip
Verified Expedia guest review
2/10 Poor
3 Jun 2022
Nothing
Meline
Meline, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
29 May 2022
Everything is okay..
Nicolas
Nicolas, 1-night trip
Verified Expedia guest review
2/10 Poor
24 Apr 2022
Worst place ever...!
Weslene
Weslene, 1-night romance trip
Verified Expedia guest review
2/10 Poor
18 Dec 2021
The property is old, they have pictures online that look great but not true. Rooms not big enough and need a lot of work to be done. Lots of mosquitoes, bedbugs that bothered me a lot. I should get a full refund I was not happy at all
Merold
Merold, 3-night romance trip
Verified Expedia guest review
2/10 Poor
23 Nov 2021
There is no electricity at all no A/C NO refrigerator no good water to take shower very dark at night time
JEAN
JEAN, 2-night romance trip
Verified Orbitz guest review
10/10 Exceptional
14 Oct 2021
Very nice i will be back again
claudy
claudy, 1-night trip
Verified Expedia guest review
4/10 Fair
12 Oct 2021
I like the food I like those servers this hotel needs TLC
don’t know where Expedia find those pictures whatever I saw online this is not what I see with my eyes I know what is luxury a Motel home better than the room you make me pay $ 80 nights not even a little fridge AC set up at 8:pm all days I have to stay with fan come on Expedia before you put your name on something like this find out about it I hate lies
Wildy
Wildy, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
21 Jun 2021
Guilaine
Guilaine, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
26 May 2021
Horrible hotel
Worst ever!! The pictures in the website is not real. Hotel is run down and needs work. There’s no pool. The water dried up. I didn’t even stay and went to look for another hotel to stay. A small lizard fell from the ceiling cracks as the front desk staff was showing me the room. Horrible and wouldn’t recommend at all. Zero stars
Jennifer
Jennifer, 7-night trip
Verified Hotels.com guest review
8/10 Very good
14 Apr 2021
RINS
RINS, 1-night trip
Verified Hotels.com guest review
8/10 Very good
13 Oct 2020
Verified traveller
4-night trip
Verified Expedia guest review
4/10 Fair
3 Sep 2020
No WIFI. Toilet old and rusty. No shower water pressure.
Randy
Randy, 5-night romance trip
Verified Expedia guest review
2/10 Poor
25 Jan 2020
Breakfast wasn’t what I expected it was no coffee
I ordered three omelettes and take 35 minutes I didn’t get it and I had to leave to go to the airport and they still charge me for one extra omelette 😌😌😌😌😌
Saint
Saint, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
12 Jan 2020
Verified traveller
5-night trip
Verified Expedia guest review
2/10 Poor
7 Nov 2019
Verified traveller
6-night trip
Verified Expedia guest review
10/10 Exceptional
11 Oct 2019
Jacqueline
Jacqueline, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 Sep 2019
The property was wonderfull the front desk agent was very friendly everyone was so professional the food was awsome i cant wsit to go back again to those friendly faces.